New FAQ Object

The first step in creating an FAQ object is to create a new FAQ source, also called FAQ data object. To create a new source:

  1. On the FAQ tab, do one of the following:

The New FAQ Object dialog box appears.

  1. Enter a name.

  2. Select a category tree.

  3. Select a training object (optional but recommended).

  4. Select a model (optional but recommended).

  5. Click OK.

The FAQ source now appears on the FAQ Object (left-hand) pane. It also appears on the center pane's Full Category Tree subtab, where you can configure it further.