The FAQ Category tree, as displayed on the FAQ Category Tree subtab, is a preview of the FAQ object. Selecting a category on this subtab produces the following results:
This area displays the question and answer for the category that is selected on the center pane.
Click Get All FAQ to display a list of all categories contained in the selected category (and its subcategories), along with the question and frequency for each. The frequency is the number of text objects associated with the category in the training object, and it is also shown as <number> in the Full Category Tree tab display.
Enter a sample question in the text box, then click Get Answer to display the answers that the system provides for the sample question at the selected level of the tree. If the FAQ object does not include a model, this button is dimmed.
The bottom pane lists all answers supplied by the system, showing the category name, question, frequency, and confidence rating for each (see Models Tab).