The Field Code Editor shows the title New Field Code if you are creating a new field code and Edit Field Code if you are editing an existing field code. In either case it has these fields:
Name. Enter a name for the field code. This is the only required field. The name must conform to the restrictions on names of Knowledge Manager objects.
Description. Enter a description of the field code.
Field Code Variables. This area contains fields for System and Custom variables. Select a variable from the drop-down list, then click Insert variable to insert it in the Text field.
System
Custom
Text. Enter any text that you want to add to the variables that you inserted using the drop-down menu. See "Field Code Syntax" in the "Genesys Knowledge Management: Basics" chapter of the Multimedia 7.6 User's Guide .
Check. Click to check that the field code is well formed (no misspellings, missing quotation marks, and so on).