The Training tab displays information about training objects. A training object consists of a category tree plus a group of e-mails (or other text objects) that are classified using that tree. Training operates on a training object to produce a model, which Classification Server then uses to classify new e-mails.
On the Training tab you can perform the following actions:
Create new training objects.
Create new e-mails (text objects) and add them to a training object using the Mail Editor.
Add existing uncategorized e-mails to a training object using the TO Data Analyzer.
Perform these other operations on a training object:
Add other text objects (standard responses, other training objects) to a training object.
Copy a training object by importing and exporting.
Move some text objects from one training object to another.
Move all of a training object’s text objects (e-mails and so on) to its root category.
The Training tab provides two different views, controlled by what you select on the left-hand pane. In both views the left-hand pane displays a root Training Objects node with training objects listed below it.
Select the root Training Objects node to produce this two-pane view (both panes display a list of training objects):

From this view you can add standard responses and other training objects to a model.
Select a training object to produce this four-pane view:

The Training Objects pane shows all training objects for the tenant/language pair.
The Training Categories Tree pane displays the category tree associated with the selected training object.
The Category pane displays a list of e-mails that have been assigned to the selected category.
Select an e-mail on the Category pane to display its subject and body text on the lower (gray) pane.
From this view you can add e-mails to training objects.
See also "Training" in the "Genesys Knowledge Management: Content Analyzer" chapter of the Multimedia 7.6 User's Guide.