Search Standard Responses

You can search the standard responses associated with a selected category.

  1. Select the category in the Category Tree pane.

  2. While the category is selected, right-click anywhere in the Category Tree pane and select Find Standard Responses.

  3. A dialog box appears, entitled Find Standard Responses in Subcategories of Category: <name>, where <name> is the name of the category you selected in Step 1.

  1. Enter a string to search for in the Search For field. Select Use Regular Expressions if you want the search to treat the string as a regular expression.

  2. Select check boxes to search in the standard response's text, name, description, or any combination.

  3. Click Find. The dialog box displays the name, category, and description of all standard responses found.