| Package | Description |
|---|---|
| com.genesyslab.wfm7.API.service.calendar720 | |
| com.genesyslab.wfm7.API.service.config720 | |
| com.genesyslab.wfm7.API.service.schedule720 |
WFM Schedule Service is part of WFM Server that handles schedule data.
|
| com.genesyslab.wfm7.API.service.scheduleTrade720 |
| Class and Description |
|---|
| CfgAgentShort
"Short" Agent information.
|
| Class and Description |
|---|
| CfgAccrualRule
Accrual Rule information.
|
| CfgAccrualRuleHolder
CfgAccrualRuleHolder contains response for request to load
Accrual Rule information (
CfgAccrualRule or CfgAccrualRuleShort object) . |
| CfgAccrualRuleShort
"Short" Accrual Rule information.
|
| CfgActivity
Activity information
|
| CfgActivityHolder
CfgActivityHolder contains response for request to load
Activity information (
CfgActivity or CfgActivityShort object) . |
| CfgActivityHours
Activity Daily Open Hours
|
| CfgActivitySet
Activity Set information
|
| CfgActivitySetHolder |
| CfgActivitySetShort |
| CfgActivityShort
"Short" Activity information.
|
| CfgActivitySkill
Activity Skill information
|
| CfgAgent
Agent information.
|
| CfgAgentHolder
CfgAgentHolder contains response for request to load
Agent information (
CfgAgent or CfgAgentShort object) . |
| CfgAgentShort
"Short" Agent information.
|
| CfgAgentSkill
Agent Skill information
|
| CfgAgentState
Genesys Agent State (Real-Time)
|
| CfgAgentTimeOffRule
Agent Time Off Rule
|
| CfgBreak |
| CfgBreakHolder |
| CfgBreakShort |
| CfgBU
Business Unit information
|
| CfgBUHolder
CfgBUHolder contains response for request to load
Business Unit information (
CfgBU or CfgBUShort object) . |
| CfgBUShort
"Short" Business Unit information
|
| CfgContract
Contract information.
|
| CfgContractHolder
CfgContractHolder contains response for request to load
Contract information (
CfgContract or CfgContractShort object). |
| CfgContractMonthHours
Contract Monthly Work Hours
|
| CfgContractShort
"Short" Contract information.
|
| CfgContractWeekHours
Contract Open Hours
|
| CfgExceptionType
Exception Type information.
|
| CfgExceptionTypeHolder
CfgExceptionTypeHolder contains response for request to load
ExceptionType information (
CfgExceptionType or CfgExceptionTypeShort object) . |
| CfgExceptionTypeShort
"Short" Exception Type information.
|
| CfgFixedState |
| CfgGlobalSettings
Contains Global Settings
|
| CfgMarkedTime |
| CfgMarkedTimeHolder |
| CfgMarkedTimeShort |
| CfgMeal |
| CfgMealHolder |
| CfgMealShort |
| CfgMeeting |
| CfgMeetingHolder |
| CfgMeetingShort |
| CfgNotifyParam |
| CfgPlanningPeriod |
| CfgPlanningPeriodHolder |
| CfgProfile |
| CfgProfileHolder |
| CfgProfileShort |
| CfgProfileSkill |
| CfgRotation
Rotating Pattern information
|
| CfgRotationHolder
CfgRotationHolder contains response for request to load
Rotating Pattern information(
CfgRotation or CfgRotationShort object). |
| CfgRotationShort
"Short" Rotating Pattern information.
|
| CfgRotationWeek
Week Pattern in Rotating Pattern (CfgRotation)
|
| CfgRotationWeekDay
Day Pattern in Week Pattern (CfgRotationWeek) that is part of Rotating Patern (CfgRotation)
|
| CfgShift |
| CfgShiftBMSequence |
| CfgShiftBMSequenceOrder |
| CfgShiftBreak |
| CfgShiftHolder |
| CfgShiftMeal |
| CfgShiftShort |
| CfgSite
Site information.
|
| CfgSiteActivity
Site Activity information -- used in CfgVirtualActivity object
|
| CfgSiteHolder
CfgSiteHolder contains response for request to load
Site information (
CfgSite or CfgSiteShort object) . |
| CfgSiteShort
"Short" Site information.
|
| CfgSkill
Skill information
|
| CfgSnapshot |
| CfgState |
| CfgStateGroup |
| CfgStateGroupHolder |
| CfgStateGroupShort |
| CfgStateHolder |
| CfgStateMapping |
| CfgSubsystem |
| CfgTaskSequence |
| CfgTaskSequenceHolder |
| CfgTaskSequenceItem |
| CfgTaskSequenceShort |
| CfgTeam
Team information.
|
| CfgTeamHolder
CfgTeamHolder contains response for request to load
Team information (
CfgTeam or CfgTeamShort object) . |
| CfgTeamShort
"Short" Team information.
|
| CfgTimeOffType
Time Off Type information.
|
| CfgTimeOffTypeHolder
CfgTimeOffTypeHolder contains response for request to load
Time Off Type information (
CfgTimeOffType or CfgTimeOffTypeShort object) . |
| CfgTimeOffTypeShort
"Short" Time Off Type information.
|
| CfgTimezone
Time Zone information.
|
| CfgTimezoneBias
Describes deviation from standard Time Zone bias (e.g.
|
| CfgTimezoneHolder
CfgTimezoneHolder contains response for request to load
Time Zone information (
CfgTimezone or CfgTimezoneShort object) . |
| CfgTimezoneShort
"Short Time Zone information."
|
| CfgUser |
| CfgUserHolder |
| CfgUserShort |
| CfgUserTeam |
| CfgValidationHolder
Contains Configuration Object validation messages.
|
| CfgValidationMsg
Contains Configuration Object Validation Message
|
| CfgVirtualActivity
Multi-Site Activity information.
|
| CfgVirtualActivityHolder
CfgVirtualActivityHolder contains response for request to load
Multi-Site Activity information (
CfgVirtualActivity or CfgVirtualActivityShort object) . |
| CfgVirtualActivityShort
"Short" Multi-Site Activity information
|
| Class and Description |
|---|
| CfgActivityHolder
CfgActivityHolder contains response for request to load
Activity information (
CfgActivity or CfgActivityShort object) . |
| CfgAgentHolder
CfgAgentHolder contains response for request to load
Agent information (
CfgAgent or CfgAgentShort object) . |
| CfgAgentShort
"Short" Agent information.
|
| CfgContractShort
"Short" Contract information.
|
| CfgContractWeekHours
Contract Open Hours
|
| CfgSiteHolder
CfgSiteHolder contains response for request to load
Site information (
CfgSite or CfgSiteShort object) . |
| CfgSnapshot |
| CfgTeamHolder
CfgTeamHolder contains response for request to load
Team information (
CfgTeam or CfgTeamShort object) . |
| CfgTeamShort
"Short" Team information.
|
| CfgUserShort |
| CfgVirtualActivityHolder
CfgVirtualActivityHolder contains response for request to load
Multi-Site Activity information (
CfgVirtualActivity or CfgVirtualActivityShort object) . |
| Class and Description |
|---|
| CfgAgentShort
"Short" Agent information.
|
| CfgContractShort
"Short" Contract information.
|
| CfgTeamShort
"Short" Team information.
|
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