| Interface | Description |
|---|---|
| EFrcActivitySelectionBranch | |
| EPerfAlertItems | |
| EPerfInfoItems | |
| EPerfTargets | |
| EPerfTimeZoneOptions | |
| WFMPerformanceService720Soap |
Performance data includes actual Call Center performance, anticipated performance and planned performance data.
|
| Class | Description |
|---|---|
| SchActivitySet | |
| SchAgentDay | |
| SchAvailability | |
| SchCoverage | |
| SchState | |
| SPerfAlertSettings | |
| SPerfData | |
| SPerfFactors | |
| SPerfItemDataAndTotal |
Copyright © 2005-2016 Genesys Telecommunications Labs, Inc. All Rights Reserved.