| Class | Description |
|---|---|
| CfgAccrualRule |
Accrual Rule information.
|
| CfgAccrualRuleDetails |
Specifies request details
|
| CfgAccrualRuleFilter |
Accrual Rule request filter
|
| CfgAccrualRuleHolder |
CfgAccrualRuleHolder contains the response to the request to load
Accrual Rule information (
CfgAccrualRule or CfgAccrualRuleShort object) . |
| CfgAccrualRuleShort |
"Short" Accrual Rule information.
|
| CfgActivity |
Activity information
|
| CfgActivityDetails |
CfgActivityDetails used to specify requested details for CfgActivity object.
|
| CfgActivityFilter |
Activity request filter
|
| CfgActivityHolder |
CfgActivityHolder contains the response to the request to load
Activity information, (
CfgActivity or CfgActivityShort object) . |
| CfgActivityHours |
Activity Daily Open Hours
|
| CfgActivitySet |
Activity Set information
|
| CfgActivitySetDetails |
Specifies Activity Set request details
|
| CfgActivitySetFilter |
Defines Activity Set request filter
|
| CfgActivitySetHolder |
Activity Set Holder.
|
| CfgActivitySetShort |
Activity Set "short" information
|
| CfgActivityShort |
"Short" Activity information.
|
| CfgActivitySkill |
Activity Skill information
|
| CfgAgent |
Agent information.
|
| CfgAgentActivity |
Agent Activity information.
|
| CfgAgentContract |
Agent-Contract association
|
| CfgAgentDetails |
CfgAgentDetails is used to specify details level of Agent information requeted
|
| CfgAgentFilter |
Defines a filter in the request for Agent information
|
| CfgAgentHolder |
CfgAgentHolder contains the response to the request to load the
Agent information (
CfgAgent or CfgAgentShort object) . |
| CfgAgentRotation |
Agent-Rotation association
|
| CfgAgentShort |
"Short" Agent information.
|
| CfgAgentSkill |
Agent Skill information
|
| CfgAgentState |
Genesys Agent State (Real-Time)
|
| CfgAgentTeamHistory |
Stores Agent-Team history.
|
| CfgAgentTimeOffBonus |
Agent Time Off Bonus
|
| CfgAgentTimeOffRule |
Agent Time Off Rule
|
| CfgAgentTimeOffType |
Time Off Type association with Agent Time Off Rule
|
| CfgAgentUsedBonus |
Used Bonus info
|
| CfgAppInfo |
Contains Application name based on ID.
|
| CfgAuditField |
Audit Field
|
| CfgAuditFilter |
Configuration Audit Filter
|
| CfgAuditLog |
Configuration Audit Log
|
| CfgAuditRecord |
Configuration Audit Record
|
| CfgBreak |
Break information
|
| CfgBreakDetails |
Specifies CfgBreak object request details
|
| CfgBreakFilter |
Defines CfgBreak request filter.
|
| CfgBreakHolder |
CfgBreak object holder
|
| CfgBreakShort |
CfgBreak object "short" info.
|
| CfgBU |
Business Unit information
|
| CfgBUDetails |
BU request details.
|
| CfgBUFilter |
BU request filter
|
| CfgBUHolder |
CfgBUHolder contains the response to the request to load the
Business Unit information (
CfgBU or CfgBUShort object) . |
| CfgBUShort |
"Short" Business Unit information
|
| CfgCarpool |
Carpool information
|
| CfgCarpoolAgent |
Carpool Agent information
|
| CfgCarpoolDetails |
Carpool request details
|
| CfgCarpoolFilter |
Carpool request filter definition
|
| CfgCarpoolHolder |
Carpool holder
|
| CfgCarpoolShort |
Short Carpool information
|
| CfgColors |
Defines default colors for schedule state types
|
| CfgContract |
Contract information.
|
| CfgContractAvailability |
Contract Availability
|
| CfgContractDetails |
Contract request details
|
| CfgContractFilter |
Contract request filter definition
|
| CfgContractHolder |
Contract info holder
|
| CfgContractMonthHours |
Contract Monthly Hours
|
| CfgContractShift |
Defines Contract-Shift association
|
| CfgContractShort |
"Short" Contract information.
|
| CfgContractWeekHours |
Contract Open Hours
|
| CfgDAConfig |
Data Aggregator statistics configuration for Activity
|
| CfgEnum |
Enumerator value description (used in Configuration Audit)
|
| CfgExceptionType |
Exception Type information.
|
| CfgExceptionTypeDetails |
Exception Type request details
|
| CfgExceptionTypeFilter |
Exception Type request filter definition
|
| CfgExceptionTypeHolder |
CfgExceptionTypeHolder contains the response to the request to load
ExceptionType information (
CfgExceptionType or CfgExceptionTypeShort object) . |
| CfgExceptionTypeShort |
"Short" Exception Type information.
|
| CfgFixedState |
Fixed state description (
ECfgFixedStateID) |
| CfgMarkedTime |
Marked Time definition
|
| CfgMarkedTimeDetails |
Marked Time request details
|
| CfgMarkedTimeFilter |
Marked Time request filter definition
|
| CfgMarkedTimeHolder |
Marked Time info holder
|
| CfgMarkedTimeShort |
Marked Time Short info
|
| CfgMeal |
Meal info
|
| CfgMeal852 |
Meal info
|
| CfgMeal852Holder |
Meal Holder
|
| CfgMealDetails |
Meal request details
|
| CfgMealFilter |
Meal request filter definition
|
| CfgMealHolder |
Meal info holder
|
| CfgMealShort |
Meal short info
|
| CfgMeeting |
Meeting definition
|
| CfgMeetingDetails |
Meeting request details
|
| CfgMeetingFilter |
Meeting request filter definition
|
| CfgMeetingHolder |
Meeting info holder
|
| CfgMeetingShort |
Meeting short info
|
| CfgMetadata |
Metadata information of object property used with audit log
|
| CfgNotifyParam |
CfgNotifyParam stores the notification configuration for different subsystems.
|
| CfgNotifyParamFilter |
CfgNotifyParam Filter
|
| CfgObjectInfo |
Basic Configuration Object information used with Audit Log
|
| CfgOvertimeOffer |
Overtime Offer
|
| CfgOvertimeOfferDetails |
Overtime Offer request details
|
| CfgOvertimeOfferFilter |
Overtime Offer filter
|
| CfgOvertimeOfferHolder |
Overtime Offer holder
|
| CfgOvertimeOfferShort |
Overtime Offer (short)
|
| CfgOvertimeSlotCount |
Contains current Overtime Slot count within Overtime Offer.
|
| CfgPlanningPeriod |
Planning Period information.
|
| CfgPlanningPeriodHolder |
Planning Period Information Holder
|
| CfgProfile |
Profile Information
|
| CfgProfileDetails |
Profile Request Details
|
| CfgProfileFilter |
Profile request filter
|
| CfgProfileHolder |
Profile information holder
|
| CfgProfileShort |
Short Profile information
|
| CfgProfileSkill |
Profile Skill Information
|
| CfgReport |
Represents an instance of auto-generated report
|
| CfgReportDetails |
CfgReportDetails is used to specify details level of Report information request
|
| CfgReportFilter |
Defines a filter in the request for Report information
|
| CfgReportHolder |
CfgReportHolder contains the response to the request to load the
CfgReport information. |
| CfgReportTask |
Describes task that schedules auto-generated report.
|
| CfgReportTaskDetails |
CfgReportTaskDetails is used to specify details level of Report Task information request
|
| CfgReportTaskFilter |
Defines a filter in the request for Report Task information
|
| CfgReportTaskHolder |
CfgReportHolder contains the response to the request to load the
CfgReportTask or CfgReportTaskShort information. |
| CfgReportTaskShort |
Short form of
CfgReportTask |
| CfgRotation |
Rotating Pattern information
|
| CfgRotationDetails |
Rotation request details
|
| CfgRotationDistribution |
Rotating Pattern Week Distribution
|
| CfgRotationFilter |
Rotation Pattern request filter
|
| CfgRotationHelper | |
| CfgRotationHolder |
CfgRotationHolder contains the response to the request to load
Rotating Pattern information(
CfgRotation or CfgRotationShort object). |
| CfgRotationShort |
"Short" Rotating Pattern information.
|
| CfgRotationWeek |
A Week Pattern in a Rotating Pattern (CfgRotation)
|
| CfgRotationWeekDay |
A Day Pattern in a Week Pattern (CfgRotationWeek) that is part of a Rotating Patern (CfgRotation)
|
| CfgSecurityRole |
Security Role Info
|
| CfgSecurityRoleDetails |
Security Role request details
|
| CfgSecurityRoleHolder |
Security Role Holder
|
| CfgSecurityRoleShort |
Security Role Short Information
|
| CfgShift |
Shift Information
|
| CfgShiftBMSequence |
Shift Break/Meal Sequence
|
| CfgShiftBMSequenceOrder |
Shift Break/Meal Sequence Order
|
| CfgShiftBreak |
Shift Break
|
| CfgShiftDetails |
Shift request details
|
| CfgShiftDuration |
Estimated Shift Duration
|
| CfgShiftFilter |
Shift request filter
|
| CfgShiftHolder |
Shift Holder
|
| CfgShiftMeal |
Shift Meal
|
| CfgShiftShort |
Shift Short Information
|
| CfgShiftTaskSequence |
Shift Task Sequence association
|
| CfgSite |
Site information
|
| CfgSiteDetails |
Site request details
|
| CfgSiteFilter |
Site request filter
|
| CfgSiteHolder |
CfgSiteHolder contains the response to the request to load the
Site information (
CfgSite or CfgSiteShort object). |
| CfgSiteShort |
"Short" Site information.
|
| CfgSkill |
Skill information
|
| CfgSkillDetails |
CfgSkill request details
|
| CfgSkillFilter |
CfgSkill request filter
|
| CfgSkillHolder |
CfgSkill Holder
|
| CfgSkillShort |
Skill description information
|
| CfgSnapshot |
Snapshot Info
|
| CfgSortMode |
Used to specify a sort mode in request
|
| CfgState |
Schedule State to State Group mapping information
|
| CfgStateDetails |
CfgState request details
|
| CfgStateFilter |
CfgState request filter
|
| CfgStateGroup |
State Group Information
|
| CfgStateGroupDetails |
State Group request details
|
| CfgStateGroupFilter |
State Group request filter
|
| CfgStateGroupHolder |
State Group Holder
|
| CfgStateGroupShort |
State Group Short Information
|
| CfgStateHolder |
CfgState Holder
|
| CfgStateMapping |
CfgState mapping to
CfgAgentState |
| CfgSubsystem |
Subsystem Information
|
| CfgTaskSequence |
Task Sequence information
|
| CfgTaskSequenceDetails |
Task Sequence request details
|
| CfgTaskSequenceFilter |
Task Sequence request filter
|
| CfgTaskSequenceHolder |
Task Sequence Holder
|
| CfgTaskSequenceItem |
Task Sequence Item
|
| CfgTaskSequenceShort |
Task Sequence Short Information
|
| CfgTeam |
Team information
|
| CfgTeamDetails |
CfgTeamDetails is used to specify details level of Team information requeted
|
| CfgTeamFilter |
Defines a filter in the request for Team information
|
| CfgTeamHistory |
Agent-Team history information
|
| CfgTeamHolder |
CfgTeamHolder contains the response to the request to load
Team information (
CfgTeam or CfgTeamShort object). |
| CfgTeamRange |
Team Range used with Agent-Team History
|
| CfgTeamShort |
"Short" Team information.
|
| CfgTimeOffBidPeriod |
Time Off Bidding Period
|
| CfgTimeOffBidPeriod852 |
Time Off Bidding Period v852
|
| CfgTimeOffBidPeriod852Holder |
Java class for CfgTimeOffBidPeriod852Holder complex type.
|
| CfgTimeOffBidPeriodDetails |
Time Off Bidding Period request information
|
| CfgTimeOffBidPeriodFilter |
Time Off Bidding Period Filter
|
| CfgTimeOffBidPeriodHolder |
Time Off Bidding Period Holder
|
| CfgTimeOffBidPeriodShort |
Time Off Bidding Period Short
|
| CfgTimeOffType |
Time Off Type information
|
| CfgTimeOffTypeDetails |
CfgTimeOffType request details
|
| CfgTimeOffTypeFilter |
CfgTimeOffType request filter
|
| CfgTimeOffTypeHolder |
CfgTimeOffTypeHolder contains the response to the request to load
Time Off Type information, (
CfgTimeOffType or CfgTimeOffTypeShort object) . |
| CfgTimeOffTypeShort |
"Short" Time Off Type information.
|
| CfgTimezone |
Time Zone information.
|
| CfgTimezoneBias |
Describes a deviation from a standard Time Zone as a bias, for example DST
|
| CfgTimezoneHelper |
Timezone helper methods
|
| CfgTimezoneHolder |
CfgTimezoneHolder contains the response to the request to load
Time Zone information (
CfgTimezone or CfgTimezoneShort object) . |
| CfgTimezoneShort |
"Short" Time Zone information.
|
| CfgUser |
User Information
|
| CfgUserDetails |
CfgUser request details
|
| CfgUserFilter |
CfgUser request filter
|
| CfgUserHolder |
CfgUser Holder
|
| CfgUserSecurity |
User Team Access
|
| CfgUserShort |
User Short Info
|
| CfgValidationHolder |
Contains Configuration Object validation messages.
|
| CfgValidationMsg |
Contains Configuration Object Validation Message
|
| CfgVirtualActivity |
Multi-Site Activity information.
|
| CfgVirtualActivityDetails |
CfgVirtualActivity request details
|
| CfgVirtualActivityFilter |
CfgVirtualActivity request filter
|
| CfgVirtualActivityHolder |
CfgVirtualActivityHolder contains the response to the request to load
Multi-Site Activity information (
CfgVirtualActivity or CfgVirtualActivityShort object) . |
| CfgVirtualActivityShort |
"Short" Multi-Site Activity information
|
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