| Package | Description |
|---|---|
| com.genesyslab.wfm8.API.service.RTA810 |
| Class and Description |
|---|
| AdherenceWithStatsStruct
Contains the arrays of agents and their states together with as adherence statistics.
|
| AgentAdherenceStruct
Contains Adherence Statistics for one agents.
|
| AgentFilter
Agent filter class contains filtering options
|
| AgentsInStateCountStruct
Contains adherence statistics for specified adherence states.
|
| AgentState
AgentState information.
|
| AllStatesStruct
Contains all possible states and state groups for specified sites.
|
| ItemSiteIDStruct
Contains site IDs.
|
| NameIDStruct
Contains Site Names.
|
| ScheduleStateStruct
Contains full Schedule State info.
|
| ShortScheduleStateStruct
Contains short Schedule State info.
|
Copyright © 2005-2016 Genesys Telecommunications Labs, Inc. All Rights Reserved.