| Class and Description |
|---|
| CfgActivityFilter
Activity request filter
|
| CfgAgentDetails
CfgAgentDetails is used to specify details level of Agent information requeted
|
| CfgAgentFilter
Defines a filter in the request for Agent information
|
| CfgAgentHolder
CfgAgentHolder contains the response to the request to load the
Agent information (
CfgAgent or CfgAgentShort object) . |
| CfgAgentShort
"Short" Agent information.
|
| Class and Description |
|---|
| CfgAccrualRule
Accrual Rule information.
|
| CfgAccrualRuleDetails
Specifies request details
|
| CfgAccrualRuleFilter
Accrual Rule request filter
|
| CfgAccrualRuleHolder
CfgAccrualRuleHolder contains the response to the request to load
Accrual Rule information (
CfgAccrualRule or CfgAccrualRuleShort object) . |
| CfgAccrualRuleShort
"Short" Accrual Rule information.
|
| CfgActivity
Activity information
|
| CfgActivityDetails
CfgActivityDetails used to specify requested details for CfgActivity object.
|
| CfgActivityFilter
Activity request filter
|
| CfgActivityHolder
CfgActivityHolder contains the response to the request to load
Activity information, (
CfgActivity or CfgActivityShort object) . |
| CfgActivityHours
Activity Daily Open Hours
|
| CfgActivitySet
Activity Set information
|
| CfgActivitySetDetails
Specifies Activity Set request details
|
| CfgActivitySetFilter
Defines Activity Set request filter
|
| CfgActivitySetHolder
Activity Set Holder.
|
| CfgActivitySetShort
Activity Set "short" information
|
| CfgActivityShort
"Short" Activity information.
|
| CfgActivitySkill
Activity Skill information
|
| CfgAgent
Agent information.
|
| CfgAgentActivity
Agent Activity information.
|
| CfgAgentContract
Agent-Contract association
|
| CfgAgentDetails
CfgAgentDetails is used to specify details level of Agent information requeted
|
| CfgAgentFilter
Defines a filter in the request for Agent information
|
| CfgAgentHolder
CfgAgentHolder contains the response to the request to load the
Agent information (
CfgAgent or CfgAgentShort object) . |
| CfgAgentRotation
Agent-Rotation association
|
| CfgAgentShort
"Short" Agent information.
|
| CfgAgentSkill
Agent Skill information
|
| CfgAgentState
Genesys Agent State (Real-Time)
|
| CfgAgentTeamHistory
Stores Agent-Team history.
|
| CfgAppInfo
Contains Application name based on ID.
|
| CfgAuditField
Audit Field
|
| CfgAuditFilter
Configuration Audit Filter
|
| CfgAuditLog
Configuration Audit Log
|
| CfgAuditRecord
Configuration Audit Record
|
| CfgBreak
Break information
|
| CfgBreakDetails
Specifies CfgBreak object request details
|
| CfgBreakFilter
Defines CfgBreak request filter.
|
| CfgBreakHolder
CfgBreak object holder
|
| CfgBreakShort
CfgBreak object "short" info.
|
| CfgBU
Business Unit information
|
| CfgBUDetails
BU request details.
|
| CfgBUFilter
BU request filter
|
| CfgBUHolder
CfgBUHolder contains the response to the request to load the
Business Unit information (
CfgBU or CfgBUShort object) . |
| CfgBUShort
"Short" Business Unit information
|
| CfgCarpool
Carpool information
|
| CfgCarpoolAgent
Carpool Agent information
|
| CfgCarpoolDetails
Carpool request details
|
| CfgCarpoolFilter
Carpool request filter definition
|
| CfgCarpoolHolder
Carpool holder
|
| CfgCarpoolShort
Short Carpool information
|
| CfgColors
Defines default colors for schedule stae types
|
| CfgContract
Contract information.
|
| CfgContractAvailability
Contract Availability
|
| CfgContractDetails
Contract request details
|
| CfgContractFilter
Contract request filter definition
|
| CfgContractHolder
Contract info holder
|
| CfgContractMonthHours
Contract Monthly Hours
|
| CfgContractShift
Defines Contract-Shift association
|
| CfgContractShort
"Short" Contract information.
|
| CfgContractWeekHours
Contract Open Hours
|
| CfgDAConfig
Data Aggregator statistics configuration for Activity
|
| CfgEnum
Enumerator value description (used in Configuration Audit)
|
| CfgExceptionType
Exception Type information.
|
| CfgExceptionTypeDetails
Exception Type request details
|
| CfgExceptionTypeFilter
Exception Type request filter definition
|
| CfgExceptionTypeHolder
CfgExceptionTypeHolder contains the response to the request to load
ExceptionType information (
CfgExceptionType or CfgExceptionTypeShort object) . |
| CfgExceptionTypeShort
"Short" Exception Type information.
|
| CfgFixedState
Fixed state description (
ECfgFixedStateID) |
| CfgGlobalSettings
Contains Global Settings
|
| CfgMarkedTime
Marked Time definition
|
| CfgMarkedTimeDetails
Marked Time request details
|
| CfgMarkedTimeFilter
Marked Time request filter definition
|
| CfgMarkedTimeHolder
Marked Time info holder
|
| CfgMarkedTimeShort
Marked Time Short info
|
| CfgMeal
Meal info
|
| CfgMealDetails
Meal request details
|
| CfgMealFilter
Meal request filter definition
|
| CfgMealHolder
Meal info holder
|
| CfgMealShort
Meal short info
|
| CfgMeeting
Meeting definition
|
| CfgMeetingDetails
Meeting request details
|
| CfgMeetingFilter
Meeting request filter definition
|
| CfgMeetingHolder
Meeting info holder
|
| CfgMeetingShort
Meeting short info
|
| CfgMetadata
Metadata information of object property used with audit log
|
| CfgNotifyParam
CfgNotifyParam stores the notification configuration for different subsystems.
|
| CfgObjectInfo
Basic Configuration Object information used with Audit Log
|
| CfgPlanningPeriod
Planning Period information.
|
| CfgPlanningPeriodHolder
Planning Period Information Holder
|
| CfgProfile
Profile Information
|
| CfgProfileDetails
Profile Request Details
|
| CfgProfileFilter
Profile request filter
|
| CfgProfileHolder
Profile information holder
|
| CfgProfileShort
Short Profile information
|
| CfgProfileSkill
Profile Skill Information
|
| CfgReport
Represents an instance of auto-generated report
|
| CfgReportDetails
CfgReportDetails is used to specify details level of Report information request
|
| CfgReportFilter
Defines a filter in the request for Report information
|
| CfgReportHolder
CfgReportHolder contains the response to the request to load the
CfgReport information. |
| CfgReportTask
Describes task that schedules auto-generated report.
|
| CfgReportTaskDetails
CfgReportTaskDetails is used to specify details level of Report Task information request
|
| CfgReportTaskFilter
Defines a filter in the request for Report Task information
|
| CfgReportTaskHolder
CfgReportHolder contains the response to the request to load the
CfgReportTask or CfgReportTaskShort information. |
| CfgReportTaskShort
Short form of
CfgReportTask |
| CfgRotation
Rotating Pattern information
|
| CfgRotationDetails
Rotation request details
|
| CfgRotationFilter
Rotation Pattern request filter
|
| CfgRotationHolder
CfgRotationHolder contains the response to the request to load
Rotating Pattern information(
CfgRotation or CfgRotationShort object). |
| CfgRotationShort
"Short" Rotating Pattern information.
|
| CfgRotationWeek
A Week Pattern in a Rotating Pattern (CfgRotation)
|
| CfgRotationWeekDay
A Day Pattern in a Week Pattern (CfgRotationWeek) that is part of a Rotating Patern (CfgRotation)
|
| CfgSecurityRole
Security Role Info
|
| CfgSecurityRoleDetails
Security Role request details
|
| CfgSecurityRoleHolder
Security Role Holder
|
| CfgSecurityRoleShort
Security Role Short Information
|
| CfgShift
Shift Information
|
| CfgShiftBMSequence
Shift Break/Meal Sequence
|
| CfgShiftBMSequenceOrder
Shift Break/Meal Sequence Order
|
| CfgShiftBreak
Shift Break
|
| CfgShiftDetails
Shift request details
|
| CfgShiftDuration
Estimated Shift Duration
|
| CfgShiftFilter
Shift request filter
|
| CfgShiftHolder
Shift Holder
|
| CfgShiftMeal
Shift Meal
|
| CfgShiftShort
Shift Short Information
|
| CfgShiftTaskSequence
Shift Task Sequence association
|
| CfgSite
Site information
|
| CfgSiteDetails
Site request details
|
| CfgSiteFilter
Site request filter
|
| CfgSiteHolder
CfgSiteHolder contains the response to the request to load the
Site information (
CfgSite or CfgSiteShort object). |
| CfgSiteShort
"Short" Site information.
|
| CfgSkill
Skill information
|
| CfgSkillShort
Skill description information
|
| CfgSnapshot
Snapshot Info
|
| CfgSortMode
Used to specify a sort mode in request
|
| CfgState
Schedule State to State Group mapping information
|
| CfgStateDetails
CfgState request details
|
| CfgStateFilter
CfgState request filter
|
| CfgStateGroup
State Group Information
|
| CfgStateGroup851
State Group Information
|
| CfgStateGroupDetails
State Group request details
|
| CfgStateGroupFilter
State Group request filter
|
| CfgStateGroupHolder
State Group Holder
|
| CfgStateGroupShort
State Group Short Information
|
| CfgStateHolder
CfgState Holder
|
| CfgStateMapping
CfgState mapping to
CfgAgentState |
| CfgSubsystem
Subsystem Information
|
| CfgTaskSequence
Task Sequence information
|
| CfgTaskSequenceDetails
Task Sequence request details
|
| CfgTaskSequenceFilter
Task Sequence request filter
|
| CfgTaskSequenceHolder
Task Sequence Holder
|
| CfgTaskSequenceItem
Task Sequence Item
|
| CfgTaskSequenceShort
Task Sequence Short Information
|
| CfgTeam
Team information
|
| CfgTeamDetails
CfgTeamDetails is used to specify details level of Team information requeted
|
| CfgTeamFilter
Defines a filter in the request for Team information
|
| CfgTeamHistory
Agent-Team history information
|
| CfgTeamHolder
CfgTeamHolder contains the response to the request to load
Team information (
CfgTeam or CfgTeamShort object). |
| CfgTeamRange
Team Range used with Agent-Team History
|
| CfgTeamShort
"Short" Team information.
|
| CfgTimeOffBidPeriod
Time Off Bidding Period
|
| CfgTimeOffBidPeriodDetails
Time Off Bidding Period request information
|
| CfgTimeOffBidPeriodFilter
Time Off Bidding Period Filter
|
| CfgTimeOffBidPeriodHolder
Time Off Bidding Period Holder
|
| CfgTimeOffBidPeriodShort
Time Off Bidding Period Short
|
| CfgTimeOffType
Time Off Type information
|
| CfgTimeOffTypeDetails
CfgTimeOffType request details
|
| CfgTimeOffTypeFilter
CfgTimeOffType request filter
|
| CfgTimeOffTypeHolder
CfgTimeOffTypeHolder contains the response to the request to load
Time Off Type information, (
CfgTimeOffType or CfgTimeOffTypeShort object) . |
| CfgTimeOffTypeShort
"Short" Time Off Type information.
|
| CfgTimezone
Time Zone information.
|
| CfgTimezoneBias
Describes a deviation from a standard Time Zone as a bias, for example DST
|
| CfgTimezoneHolder
CfgTimezoneHolder contains the response to the request to load
Time Zone information (
CfgTimezone or CfgTimezoneShort object) . |
| CfgTimezoneShort
"Short" Time Zone information.
|
| CfgUser
User Information
|
| CfgUserHolder
CfgUser Holder
|
| CfgUserSecurity
User Team Access
|
| CfgUserShort
User Short Info
|
| CfgValidationHolder
Contains Configuration Object validation messages.
|
| CfgValidationMsg
Contains Configuration Object Validation Message
|
| CfgVirtualActivity
Multi-Site Activity information.
|
| CfgVirtualActivityDetails
CfgVirtualActivity request details
|
| CfgVirtualActivityFilter
CfgVirtualActivity request filter
|
| CfgVirtualActivityHolder
CfgVirtualActivityHolder contains the response to the request to load
Multi-Site Activity information (
CfgVirtualActivity or CfgVirtualActivityShort object) . |
| CfgVirtualActivityShort
"Short" Multi-Site Activity information
|
| Class and Description |
|---|
| CfgActivityDetails
CfgActivityDetails used to specify requested details for CfgActivity object.
|
| CfgActivityFilter
Activity request filter
|
| CfgActivityHolder
CfgActivityHolder contains the response to the request to load
Activity information, (
CfgActivity or CfgActivityShort object) . |
| CfgAgentDetails
CfgAgentDetails is used to specify details level of Agent information requeted
|
| CfgAgentFilter
Defines a filter in the request for Agent information
|
| CfgAgentHolder
CfgAgentHolder contains the response to the request to load the
Agent information (
CfgAgent or CfgAgentShort object) . |
| CfgAgentShort
"Short" Agent information.
|
| CfgBUDetails
BU request details.
|
| CfgBUFilter
BU request filter
|
| CfgBUHolder
CfgBUHolder contains the response to the request to load the
Business Unit information (
CfgBU or CfgBUShort object) . |
| CfgMeeting
Meeting definition
|
| CfgProfileFilter
Profile request filter
|
| CfgSiteDetails
Site request details
|
| CfgSiteFilter
Site request filter
|
| CfgSiteHolder
CfgSiteHolder contains the response to the request to load the
Site information (
CfgSite or CfgSiteShort object). |
| CfgSnapshot
Snapshot Info
|
| CfgSortMode
Used to specify a sort mode in request
|
| CfgStateGroupFilter
State Group request filter
|
| CfgTeamDetails
CfgTeamDetails is used to specify details level of Team information requeted
|
| CfgTeamFilter
Defines a filter in the request for Team information
|
| CfgTeamHolder
CfgTeamHolder contains the response to the request to load
Team information (
CfgTeam or CfgTeamShort object). |
| CfgUserShort
User Short Info
|
| CfgVirtualActivityDetails
CfgVirtualActivity request details
|
| CfgVirtualActivityFilter
CfgVirtualActivity request filter
|
| CfgVirtualActivityHolder
CfgVirtualActivityHolder contains the response to the request to load
Multi-Site Activity information (
CfgVirtualActivity or CfgVirtualActivityShort object) . |
| Class and Description |
|---|
| CfgAgentDetails
CfgAgentDetails is used to specify details level of Agent information requeted
|
| CfgAgentShort
"Short" Agent information.
|
| CfgContractShort
"Short" Contract information.
|
| CfgTeamShort
"Short" Team information.
|
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