| Class and Description |
|---|
| CfgAgentDetails
CfgAgentDetails is used to specify details level of Agent information requeted
|
| CfgAgentFilter
Defines a filter in the request for Agent information
|
| CfgAgentHolder
CfgAgentHolder contains the response to the request to load the
Agent information (
CfgAgent or CfgAgentShort object) . |
| Class and Description |
|---|
| CfgAccrualRule
Accrual Rule information.
|
| CfgAccrualRuleDetails |
| CfgAccrualRuleFilter |
| CfgAccrualRuleHolder
CfgAccrualRuleHolder contains the response to the request to load
Accrual Rule information (
CfgAccrualRule or CfgAccrualRuleShort object) . |
| CfgAccrualRuleShort
"Short" Accrual Rule information.
|
| CfgActivity
Activity information
|
| CfgActivityDetails |
| CfgActivityFilter |
| CfgActivityHolder
CfgActivityHolder contains the response to the request to load
Activity information, (
CfgActivity or CfgActivityShort object) . |
| CfgActivityHours
Activity Daily Open Hours
|
| CfgActivitySet
Activity Set information
|
| CfgActivitySetHolder |
| CfgActivitySetShort
Activity Set "short" information
|
| CfgActivityShort
"Short" Activity information.
|
| CfgActivitySkill
Activity Skill information
|
| CfgAgent
Agent information.
|
| CfgAgentDetails
CfgAgentDetails is used to specify details level of Agent information requeted
|
| CfgAgentFilter
Defines a filter in the request for Agent information
|
| CfgAgentHolder
CfgAgentHolder contains the response to the request to load the
Agent information (
CfgAgent or CfgAgentShort object) . |
| CfgAgentShort
"Short" Agent information.
|
| CfgAgentSkill
Agent Skill information
|
| CfgAgentState
Genesys Agent State (Real-Time)
|
| CfgAgentTimeOffRule
Agent Time Off Rule
|
| CfgBreak |
| CfgBreakHolder |
| CfgBreakShort |
| CfgBU
Business Unit information
|
| CfgBUDetails |
| CfgBUHolder
CfgBUHolder contains the response to the request to load the
Business Unit information (
CfgBU or CfgBUShort object) . |
| CfgBUShort
"Short" Business Unit information
|
| CfgColors
Defines "general" schedule type colors
|
| CfgContract
Contract information.
|
| CfgContractAvailability
Contract Availability
|
| CfgContractHolder
CfgContractHolder contains the response to the request to load
Contract information (
CfgContract or CfgContractShort object). |
| CfgContractMonthHours
Contract Monthly Work Hours
|
| CfgContractShort
"Short" Contract information.
|
| CfgContractWeekHours
Contract Open Hours
|
| CfgExceptionType
Exception Type information.
|
| CfgExceptionTypeHolder
CfgExceptionTypeHolder contains the response to the request to load
ExceptionType information (
CfgExceptionType or CfgExceptionTypeShort object) . |
| CfgExceptionTypeShort
"Short" Exception Type information.
|
| CfgFixedState |
| CfgGlobalSettings
Contains Global Settings
|
| CfgMarkedTime
Marked Time definition
|
| CfgMarkedTimeHolder |
| CfgMarkedTimeShort
Marked Time "Short" information
|
| CfgMeal |
| CfgMealHolder |
| CfgMealShort |
| CfgMeeting
Meeting definition
|
| CfgMeetingHolder |
| CfgMeetingShort |
| CfgNotifyParam |
| CfgPlanningPeriod |
| CfgPlanningPeriodHolder |
| CfgProfile |
| CfgProfileDetails
CfgAgentDetails is used to specify details level of Agent information requeted
|
| CfgProfileFilter
Defines a filter in the request for Agent information
|
| CfgProfileHolder |
| CfgProfileShort |
| CfgProfileSkill |
| CfgReport
Represents an instance of auto-generated report
|
| CfgReportDetails
CfgReportDetails is used to specify details level of Report information request
|
| CfgReportFilter
Defines a filter in the request for Report information
|
| CfgReportHolder
CfgReportHolder contains the response to the request to load the
CfgReport information. |
| CfgReportTask
Describes task that schedules auto-generated report.
|
| CfgReportTaskDetails
CfgReportTaskDetails is used to specify details level of Report Task information request
|
| CfgReportTaskFilter
Defines a filter in the request for Report Task information
|
| CfgReportTaskHolder
CfgReportHolder contains the response to the request to load the
CfgReportTask or CfgReportTaskShort information. |
| CfgReportTaskShort
Short form of
CfgReportTask |
| CfgRotation
Rotating Pattern information
|
| CfgRotationHolder
CfgRotationHolder contains the response to the request to load
Rotating Pattern information(
CfgRotation or CfgRotationShort object). |
| CfgRotationShort
"Short" Rotating Pattern information.
|
| CfgRotationWeek
A Week Pattern in a Rotating Pattern (CfgRotation)
|
| CfgRotationWeekDay
A Day Pattern in a Week Pattern (CfgRotationWeek) that is part of a Rotating Patern (CfgRotation)
|
| CfgShift |
| CfgShiftBMSequence |
| CfgShiftBMSequenceOrder |
| CfgShiftBreak |
| CfgShiftDetails |
| CfgShiftFilter |
| CfgShiftHolder |
| CfgShiftMeal |
| CfgShiftShort |
| CfgSite
Site information
|
| CfgSiteActivity
Site Activity information -- used in the CfgVirtualActivity object
|
| CfgSiteDetails |
| CfgSiteHolder
CfgSiteHolder contains the response to the request to load the
Site information (
CfgSite or CfgSiteShort object). |
| CfgSiteShort
"Short" Site information.
|
| CfgSkill
Skill information
|
| CfgSnapshot |
| CfgSortMode
Used to specify a sort mode in request
|
| CfgState |
| CfgStateGroup |
| CfgStateGroupHolder |
| CfgStateGroupShort |
| CfgStateHolder |
| CfgStateMapping |
| CfgSubsystem |
| CfgTaskSequence |
| CfgTaskSequenceHolder |
| CfgTaskSequenceItem |
| CfgTaskSequenceShort |
| CfgTeam
Team information
|
| CfgTeamDetails
CfgTeamDetails is used to specify details level of Team information requeted
|
| CfgTeamFilter
Defines a filter in the request for Team information
|
| CfgTeamHolder
CfgTeamHolder contains the response to the request to load
Team information (
CfgTeam or CfgTeamShort object). |
| CfgTeamShort
"Short" Team information.
|
| CfgTimeOffType
Time Off Type information
|
| CfgTimeOffTypeDetails |
| CfgTimeOffTypeFilter |
| CfgTimeOffTypeHolder
CfgTimeOffTypeHolder contains the response to the request to load
Time Off Type information, (
CfgTimeOffType or CfgTimeOffTypeShort object) . |
| CfgTimeOffTypeShort
"Short" Time Off Type information.
|
| CfgTimezone
Time Zone information.
|
| CfgTimezoneBias
Describes a deviation from a standard Time Zone as a bias, for example DST
|
| CfgTimezoneHolder
CfgTimezoneHolder contains the response to the request to load
Time Zone information (
CfgTimezone or CfgTimezoneShort object) . |
| CfgTimezoneShort
"Short" Time Zone information.
|
| CfgUser |
| CfgUserHolder |
| CfgUserShort |
| CfgUserTeam |
| CfgValidationHolder
Contains Configuration Object validation messages.
|
| CfgValidationMsg
Contains Configuration Object Validation Message
|
| CfgVirtualActivity
Multi-Site Activity information.
|
| CfgVirtualActivityDetails |
| CfgVirtualActivityFilter |
| CfgVirtualActivityHolder
CfgVirtualActivityHolder contains the response to the request to load
Multi-Site Activity information (
CfgVirtualActivity or CfgVirtualActivityShort object) . |
| CfgVirtualActivityShort
"Short" Multi-Site Activity information
|
| Class and Description |
|---|
| CfgActivityDetails |
| CfgActivityHolder
CfgActivityHolder contains the response to the request to load
Activity information, (
CfgActivity or CfgActivityShort object) . |
| CfgAgentDetails
CfgAgentDetails is used to specify details level of Agent information requeted
|
| CfgAgentFilter
Defines a filter in the request for Agent information
|
| CfgAgentHolder
CfgAgentHolder contains the response to the request to load the
Agent information (
CfgAgent or CfgAgentShort object) . |
| CfgAgentShort
"Short" Agent information.
|
| CfgMeeting
Meeting definition
|
| CfgSiteDetails |
| CfgSiteHolder
CfgSiteHolder contains the response to the request to load the
Site information (
CfgSite or CfgSiteShort object). |
| CfgSnapshot |
| CfgSortMode
Used to specify a sort mode in request
|
| CfgTeamDetails
CfgTeamDetails is used to specify details level of Team information requeted
|
| CfgTeamHolder
CfgTeamHolder contains the response to the request to load
Team information (
CfgTeam or CfgTeamShort object). |
| CfgUserShort |
| CfgVirtualActivityDetails |
| CfgVirtualActivityHolder
CfgVirtualActivityHolder contains the response to the request to load
Multi-Site Activity information (
CfgVirtualActivity or CfgVirtualActivityShort object) . |
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