| Class | Description |
|---|---|
| CfgAccrualRule |
Accrual Rule information.
|
| CfgAccrualRuleDetails | |
| CfgAccrualRuleFilter | |
| CfgAccrualRuleHolder |
CfgAccrualRuleHolder contains the response to the request to load
Accrual Rule information (
CfgAccrualRule or CfgAccrualRuleShort object) . |
| CfgAccrualRuleShort |
"Short" Accrual Rule information.
|
| CfgActivity |
Activity information
|
| CfgActivityDetails | |
| CfgActivityFilter | |
| CfgActivityHolder |
CfgActivityHolder contains the response to the request to load
Activity information, (
CfgActivity or CfgActivityShort object) . |
| CfgActivityHours |
Activity Daily Open Hours
|
| CfgActivitySet |
Activity Set information
|
| CfgActivitySetHolder | |
| CfgActivitySetShort |
Activity Set "short" information
|
| CfgActivityShort |
"Short" Activity information.
|
| CfgActivitySkill |
Activity Skill information
|
| CfgAgent |
Agent information.
|
| CfgAgentDetails |
CfgAgentDetails is used to specify details level of Agent information requeted
|
| CfgAgentFilter |
Defines a filter in the request for Agent information
|
| CfgAgentHolder |
CfgAgentHolder contains the response to the request to load the
Agent information (
CfgAgent or CfgAgentShort object) . |
| CfgAgentShort |
"Short" Agent information.
|
| CfgAgentSkill |
Agent Skill information
|
| CfgAgentState |
Genesys Agent State (Real-Time)
|
| CfgAgentTimeOffRule |
Agent Time Off Rule
|
| CfgBreak | |
| CfgBreakHolder | |
| CfgBreakShort | |
| CfgBU |
Business Unit information
|
| CfgBUDetails | |
| CfgBUHolder |
CfgBUHolder contains the response to the request to load the
Business Unit information (
CfgBU or CfgBUShort object) . |
| CfgBUShort |
"Short" Business Unit information
|
| CfgColors |
Defines "general" schedule type colors
|
| CfgContract |
Contract information.
|
| CfgContractAvailability |
Contract Availability
|
| CfgContractHolder |
CfgContractHolder contains the response to the request to load
Contract information (
CfgContract or CfgContractShort object). |
| CfgContractMonthHours |
Contract Monthly Work Hours
|
| CfgContractShort |
"Short" Contract information.
|
| CfgContractWeekHours |
Contract Open Hours
|
| CfgExceptionType |
Exception Type information.
|
| CfgExceptionTypeHolder |
CfgExceptionTypeHolder contains the response to the request to load
ExceptionType information (
CfgExceptionType or CfgExceptionTypeShort object) . |
| CfgExceptionTypeShort |
"Short" Exception Type information.
|
| CfgFixedState | |
| CfgGlobalSettings |
Contains Global Settings
|
| CfgMarkedTime |
Marked Time definition
|
| CfgMarkedTimeHolder | |
| CfgMarkedTimeShort |
Marked Time "Short" information
|
| CfgMeal | |
| CfgMealHolder | |
| CfgMealShort | |
| CfgMeeting |
Meeting definition
|
| CfgMeetingHolder | |
| CfgMeetingShort | |
| CfgNotifyParam | |
| CfgPlanningPeriod | |
| CfgPlanningPeriodHolder | |
| CfgProfile | |
| CfgProfileDetails |
CfgAgentDetails is used to specify details level of Agent information requeted
|
| CfgProfileFilter |
Defines a filter in the request for Agent information
|
| CfgProfileHolder | |
| CfgProfileShort | |
| CfgProfileSkill | |
| CfgReport |
Represents an instance of auto-generated report
|
| CfgReportDetails |
CfgReportDetails is used to specify details level of Report information request
|
| CfgReportFilter |
Defines a filter in the request for Report information
|
| CfgReportHolder |
CfgReportHolder contains the response to the request to load the
CfgReport information. |
| CfgReportTask |
Describes task that schedules auto-generated report.
|
| CfgReportTaskDetails |
CfgReportTaskDetails is used to specify details level of Report Task information request
|
| CfgReportTaskFilter |
Defines a filter in the request for Report Task information
|
| CfgReportTaskHolder |
CfgReportHolder contains the response to the request to load the
CfgReportTask or CfgReportTaskShort information. |
| CfgReportTaskShort |
Short form of
CfgReportTask |
| CfgRotation |
Rotating Pattern information
|
| CfgRotationHolder |
CfgRotationHolder contains the response to the request to load
Rotating Pattern information(
CfgRotation or CfgRotationShort object). |
| CfgRotationShort |
"Short" Rotating Pattern information.
|
| CfgRotationWeek |
A Week Pattern in a Rotating Pattern (CfgRotation)
|
| CfgRotationWeekDay |
A Day Pattern in a Week Pattern (CfgRotationWeek) that is part of a Rotating Patern (CfgRotation)
|
| CfgSecurityRole | |
| CfgShift | |
| CfgShiftBMSequence | |
| CfgShiftBMSequenceOrder | |
| CfgShiftBreak | |
| CfgShiftDetails | |
| CfgShiftFilter | |
| CfgShiftHolder | |
| CfgShiftMeal | |
| CfgShiftShort | |
| CfgSite |
Site information
|
| CfgSiteActivity |
Site Activity information -- used in the CfgVirtualActivity object
|
| CfgSiteDetails | |
| CfgSiteHolder |
CfgSiteHolder contains the response to the request to load the
Site information (
CfgSite or CfgSiteShort object). |
| CfgSiteShort |
"Short" Site information.
|
| CfgSkill |
Skill information
|
| CfgSnapshot | |
| CfgSortMode |
Used to specify a sort mode in request
|
| CfgState | |
| CfgStateGroup | |
| CfgStateGroupHolder | |
| CfgStateGroupShort | |
| CfgStateHolder | |
| CfgStateMapping | |
| CfgSubsystem | |
| CfgTaskSequence | |
| CfgTaskSequenceHolder | |
| CfgTaskSequenceItem | |
| CfgTaskSequenceShort | |
| CfgTeam |
Team information
|
| CfgTeamDetails |
CfgTeamDetails is used to specify details level of Team information requeted
|
| CfgTeamFilter |
Defines a filter in the request for Team information
|
| CfgTeamHolder |
CfgTeamHolder contains the response to the request to load
Team information (
CfgTeam or CfgTeamShort object). |
| CfgTeamShort |
"Short" Team information.
|
| CfgTimeOffType |
Time Off Type information
|
| CfgTimeOffTypeDetails | |
| CfgTimeOffTypeFilter | |
| CfgTimeOffTypeHolder |
CfgTimeOffTypeHolder contains the response to the request to load
Time Off Type information, (
CfgTimeOffType or CfgTimeOffTypeShort object) . |
| CfgTimeOffTypeShort |
"Short" Time Off Type information.
|
| CfgTimezone |
Time Zone information.
|
| CfgTimezoneBias |
Describes a deviation from a standard Time Zone as a bias, for example DST
|
| CfgTimezoneHelper |
Timezone helper methods
|
| CfgTimezoneHolder |
CfgTimezoneHolder contains the response to the request to load
Time Zone information (
CfgTimezone or CfgTimezoneShort object) . |
| CfgTimezoneShort |
"Short" Time Zone information.
|
| CfgUser | |
| CfgUserHolder | |
| CfgUserShort | |
| CfgUserTeam | |
| CfgValidationHolder |
Contains Configuration Object validation messages.
|
| CfgValidationMsg |
Contains Configuration Object Validation Message
|
| CfgVirtualActivity |
Multi-Site Activity information.
|
| CfgVirtualActivityDetails | |
| CfgVirtualActivityFilter | |
| CfgVirtualActivityHolder |
CfgVirtualActivityHolder contains the response to the request to load
Multi-Site Activity information (
CfgVirtualActivity or CfgVirtualActivityShort object) . |
| CfgVirtualActivityShort |
"Short" Multi-Site Activity information
|
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