A B C D E F G H I K L M N O P Q R S T U W _

A

AXIS_CLIENT_CONFIG_FILE - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Optional axis configuration file , key axis.ClientConfigFile, default value client-config.wsdd.
active - Static variable in class com.genesyslab.openmedia.soa.QueueStatus
 
active_status_changed - Static variable in class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason
 
asyncCreateServiceFactory(String, Properties, String, ServiceFactoryListener) - Static method in class com.genesyslab.soa.client.ServiceFactory
Create a service factory regarding a configuration file in asynchronous mode.
asyncCreateServiceFactory(Class, Properties, ServiceFactoryListener) - Static method in class com.genesyslab.soa.client.ServiceFactory
Create a service factory in asynchronous mode.
axisClientConfigFile - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 
axisServer - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 
axisServers - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 

B

BACKUP_URLS - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Backup Urls constant, key BackupUrls.
BaseServiceFactoryImpl - interface com.genesyslab.soa.client.BaseServiceFactoryImpl.
 
BusinessAttributeDTO - class com.genesyslab.openmedia.soa.BusinessAttributeDTO.
This class describes the DTO data for a business attribute.
BusinessAttributeDTO() - Constructor for class com.genesyslab.openmedia.soa.BusinessAttributeDTO
 
BusinessAttributeType - class com.genesyslab.openmedia.soa.BusinessAttributeType.
This enum defines the possible types for a business attribute.
BusinessAttributeType(String) - Constructor for class com.genesyslab.openmedia.soa.BusinessAttributeType
 
BusinessAttributeValueDTO - class com.genesyslab.openmedia.soa.BusinessAttributeValueDTO.
This class describes the DTO data for a business attribute value.
BusinessAttributeValueDTO() - Constructor for class com.genesyslab.openmedia.soa.BusinessAttributeValueDTO
 

C

CONNECTION_DEFAULT_CONNECTION_TIMEOUT_KEY - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
the key for the Axis Property that sets the default connection timeout in millisecs for the httpclient.
CONNECTION_DEFAULT_SO_TIMEOUT_KEY - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
the key for the Axis Property that sets the read timeout in millisecs for the httpclient Key axis.http.client.maximum.total.connections, default value 0 means infinite value.
CONNECTION_POOL_TIMEOUT_KEY - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
the key for the Axis Property that sets the connection pool timeout for the httpclient pool.
CONNECTION_TIMEOUT - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Timeout used by transport sender in seconds. key ConnectionTimeout, default 45 seconds, specify -1 to disable.
ConnectionInfo - class com.genesyslab.soa.client.ConnectionInfo.
Description for ConnectionInfo
ConnectionInfo(String, int) - Constructor for class com.genesyslab.soa.client.ConnectionInfo
 
changeOperationalMode(QILOperationalMode) - Method in interface com.genesyslab.openmedia.soa.QILService
Changes the login mode for QIL in runtime.
changeProperties(String, KeyValue[], String[]) - Method in interface com.genesyslab.openmedia.soa.MILService
Changes the Interaction Server interaction properties of a submitted interaction
clearSubscriber(String) - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
com.genesyslab.openmedia.soa - package com.genesyslab.openmedia.soa
 
com.genesyslab.soa - package com.genesyslab.soa
 
com.genesyslab.soa.event - package com.genesyslab.soa.event
 
com.genesyslab.soa.service - package com.genesyslab.soa.service
 
configuration - Static variable in class com.genesyslab.openmedia.soa.ServiceType
 
connectToServer() - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
connectionChanged(ConnectionInfo) - Method in interface com.genesyslab.soa.client.ServiceFactoryListener
Method called when the connection to the server goes down or up.
connectionState - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory.InvocationContext
 
context - Variable in class com.genesyslab.soa.client.ServiceProxy
 
controlGISSessionService() - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
createService(Class, Properties) - Method in interface com.genesyslab.soa.client.BaseServiceFactoryImpl
Create a real service
createService(Class, Properties) - Method in class com.genesyslab.soa.client.ServiceFactory
Create a service
createService(Class, Properties) - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
createServiceFactory(String, Properties, String, ServiceFactoryListener) - Static method in class com.genesyslab.soa.client.ServiceFactory
Create a service factory regarding a configuration file.
createServiceFactory(Class, Properties, ServiceFactoryListener) - Static method in class com.genesyslab.soa.client.ServiceFactory
Create a service factory.
createSubscriber(Notification, TopicsService[]) - Method in interface com.genesyslab.soa.event.EventService
Creates a subscriber.

D

DEFAULT_CONFIGURATION_FILE - Static variable in class com.genesyslab.soa.client.ServiceFactory
 
DEFAULT_SESSION_ID_PARAMETER - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Session identifier parameter, key AisSuffixUrl, default value ?
DEFAULT_SUFFIX_URL - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Suffix Ail services Url constant, key AisSuffixUrl, default value interaction/.
DOCUMENT_MODE - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Optional document mode. key DocumentMode, default false.
DOMAIN_NAME - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Optional domain name. key DomainName.
deleteInteraction(String) - Method in interface com.genesyslab.openmedia.soa.UCSService
Deletes an interaction from UCS.
deleted - Static variable in class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason
 
deployWSDDDocumentFileStream - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 
deployWSDDRpcFileStream - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 
documentMode - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 
domainName - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 

E

ENABLE_HTTP_COMMONS_SENDER - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Use internal HTTP commons sender for HTTP 1.1.
Event - class com.genesyslab.soa.event.Event.
Description : This class describes an event which occurred in a service.
Event() - Constructor for class com.genesyslab.soa.event.Event
 
EventService - interface com.genesyslab.openmedia.soa.EventService.
 
EventService - interface com.genesyslab.soa.event.EventService.
 
equals(Object) - Method in class com.genesyslab.openmedia.soa.BusinessAttributeType
 
equals(Object) - Method in class com.genesyslab.openmedia.soa.InteractionStatus
 
equals(Object) - Method in class com.genesyslab.openmedia.soa.QILOperationalMode
 
equals(Object) - Method in class com.genesyslab.openmedia.soa.QueueMonitorStatus
 
equals(Object) - Method in class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason
 
equals(Object) - Method in class com.genesyslab.openmedia.soa.QueueStatus
 
equals(Object) - Method in class com.genesyslab.openmedia.soa.ServiceStatus
 
equals(Object) - Method in class com.genesyslab.openmedia.soa.ServiceType
 
equals(Object) - Method in class com.genesyslab.openmedia.soa.UCSInteractionStatus
 
equals(Object) - Method in class com.genesyslab.soa.event.Topic
 
equals(Object) - Method in class com.genesyslab.soa.event.TopicsEvent
 
equals(Object) - Method in class com.genesyslab.soa.event.TopicsEventRemove
 
equals(Object) - Method in class com.genesyslab.soa.event.TopicsService
 
equals(Object) - Method in class com.genesyslab.soa.event.TopicsServiceRemove
 
esp - Static variable in class com.genesyslab.openmedia.soa.ServiceType
 
executeScript(String, Object) - Method in interface com.genesyslab.openmedia.soa.ScriptService
Execute a script.

F

factory - Variable in class com.genesyslab.soa.client.ServiceProxy
 
findPending(UCSFindCondition) - Method in interface com.genesyslab.openmedia.soa.UCSService
Finds interactions in UCS and returns their IDs.
fromString(String) - Static method in class com.genesyslab.openmedia.soa.BusinessAttributeType
 
fromString(String) - Static method in class com.genesyslab.openmedia.soa.InteractionStatus
 
fromString(String) - Static method in class com.genesyslab.openmedia.soa.QILOperationalMode
 
fromString(String) - Static method in class com.genesyslab.openmedia.soa.QueueMonitorStatus
 
fromString(String) - Static method in class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason
 
fromString(String) - Static method in class com.genesyslab.openmedia.soa.QueueStatus
 
fromString(String) - Static method in class com.genesyslab.openmedia.soa.ServiceStatus
 
fromString(String) - Static method in class com.genesyslab.openmedia.soa.ServiceType
 
fromString(String) - Static method in class com.genesyslab.openmedia.soa.UCSInteractionStatus
 
fromValue(String) - Static method in class com.genesyslab.openmedia.soa.BusinessAttributeType
 
fromValue(String) - Static method in class com.genesyslab.openmedia.soa.InteractionStatus
 
fromValue(String) - Static method in class com.genesyslab.openmedia.soa.QILOperationalMode
 
fromValue(String) - Static method in class com.genesyslab.openmedia.soa.QueueMonitorStatus
 
fromValue(String) - Static method in class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason
 
fromValue(String) - Static method in class com.genesyslab.openmedia.soa.QueueStatus
 
fromValue(String) - Static method in class com.genesyslab.openmedia.soa.ServiceStatus
 
fromValue(String) - Static method in class com.genesyslab.openmedia.soa.ServiceType
 
fromValue(String) - Static method in class com.genesyslab.openmedia.soa.UCSInteractionStatus
 

G

GIS_ASYNCHRONOUS_CONNECTION_INTERVAL - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Asynchronous connection Interval, key gis.asynchronousConnectionInterval, default value 30.
GIS_CHECK_SESSION_INTERVAL - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Sets check session interval in seconds. if 0, no session ckecking.
GIS_LICENSE - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 
GIS_PASSWORD - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Sets the GIS password to the factory, key gis.password.
GIS_SESSION_ID - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Sets the GIS session id to the factory, key gis.sessionId.
GIS_SESSION_ID_PARAMETER_NAME - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Sets the GIS session id parameter name, key gis.sessionIdParameterName, default value?
GIS_TENANT - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Sets the GIS tenant to the factory.
GIS_USERNAME - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Sets the GIS username to the factory, key gis.username.
getApplicationInfoDTO(String[]) - Method in interface com.genesyslab.openmedia.soa.SystemService
Returns the Configuration Layer's information about the current application.
getAttributes() - Method in class com.genesyslab.soa.event.Event
The key-value pairs of the published attributes retrieved with this event.
getAttributes() - Method in class com.genesyslab.soa.event.TopicsEvent
The attributes list.
getBusinessAttributesDTO(String[], String[], String[]) - Method in interface com.genesyslab.openmedia.soa.SystemService
Retrieves all the requested business attributes defined in the Configuration Layer for the current application's tenant.
getCode() - Method in class com.genesyslab.openmedia.soa.OMStopProcessingReason
The stop reason code.
getConnectedUrl() - Method in class com.genesyslab.soa.client.ConnectionInfo
 
getConnectionInfo() - Method in class com.genesyslab.soa.client.ServiceFactory
Information about the connection status.
getCurrentServiceFactoryImpl() - Method in class com.genesyslab.soa.client.ServiceFactory
The current real factory.
getData() - Method in class com.genesyslab.openmedia.soa.BusinessAttributeDTO
The key-value pair attributes.
getData() - Method in class com.genesyslab.openmedia.soa.BusinessAttributeValueDTO
The key-value pair attributes.
getData() - Method in class com.genesyslab.openmedia.soa.MILInteractionDTO
The key-value pair attributes.
getData() - Method in class com.genesyslab.openmedia.soa.QILInteractionDTO
The key-value pair attributes.
getData() - Method in class com.genesyslab.openmedia.soa.QueueDTO
The key-value pair attributes.
getDescription() - Method in class com.genesyslab.openmedia.soa.OMStopProcessingReason
The stop reason description.
getError() - Method in class com.genesyslab.soa.event.TopicServiceError
 
getErrorName() - Method in class com.genesyslab.soa.ServiceException
The error name.
getErrors() - Method in class com.genesyslab.soa.event.SubscriberResult
The errors on each topic service.
getEventName() - Method in class com.genesyslab.soa.event.Event
The name of the produced event.
getEventName() - Method in class com.genesyslab.soa.event.TopicServiceError
The event name.
getEventName() - Method in class com.genesyslab.soa.event.TopicsEvent
The event name.
getEventName() - Method in class com.genesyslab.soa.event.TopicsEventRemove
The event name.
getEvents(String, long) - Method in interface com.genesyslab.soa.event.EventService
Retrieves events in pulling mode.
getFilter() - Method in class com.genesyslab.soa.event.TopicServiceError
The concerned filter.
getFilters() - Method in class com.genesyslab.soa.event.TopicsEvent
The filters list.
getInteractionId() - Method in class com.genesyslab.openmedia.soa.MILInteractionDTO
The interaction identifier.
getInteractionId() - Method in class com.genesyslab.openmedia.soa.QILInteractionDTO
The interaction identifier.
getInteractionIds() - Method in class com.genesyslab.openmedia.soa.QILInteractionList
The Interactions identifiers list.
getInteractionSubtypesDTO(String[], String[]) - Method in interface com.genesyslab.openmedia.soa.SystemService
Returns the "Interaction Subtype" business attribute defined in the Configuration Layer for the current application's tenant.
getInteractionTypesDTO(String[], String[]) - Method in interface com.genesyslab.openmedia.soa.SystemService
Returns the "Interaction Type" business attribute defined in the Configuration Layer for the current application's tenant.
getInteractionsByQuery(String, QILInteractionQueryBySQL, boolean) - Method in interface com.genesyslab.openmedia.soa.QILService
Retrieves collection of interactions in a queue, using given SQL criteria.
getInteractionsDTO(String[], String[]) - Method in interface com.genesyslab.openmedia.soa.UCSService
Gets the processed data associated with these interaction IDs from UCS.
getKey() - Method in class com.genesyslab.soa.KeyValue
The key.
getKey() - Method in class com.genesyslab.soa.event.Topic
The topic key.
getMediaType() - Method in class com.genesyslab.openmedia.soa.UCSFindCondition
Returns the media type of interactions to be found.
getMediaTypesDTO(String[], String[]) - Method in interface com.genesyslab.openmedia.soa.SystemService
Returns all the "Media Type" business attributes defined in the Configuration Layer in the current application's tenant.
getMethod(Class, String) - Static method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
getName() - Method in class com.genesyslab.openmedia.soa.BusinessAttributeDTO
The name.
getName() - Method in class com.genesyslab.openmedia.soa.BusinessAttributeValueDTO
The name.
getName() - Method in class com.genesyslab.openmedia.soa.OMStopProcessingReason
The stop reason name.
getNextUrl(ArrayList, String) - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
getNotificationEndpoint() - Method in class com.genesyslab.soa.event.Notification
The notification endpoint regarding the notification type.
getNotificationType() - Method in class com.genesyslab.soa.event.Notification
The notification type.
getNotifyService() - Method in class com.genesyslab.soa.event.NotifyServiceProxy
 
getNotifyServiceName() - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
getOperationalMode() - Method in interface com.genesyslab.openmedia.soa.QILService
Identifies mode in which QIL is running.
getOrderBy() - Method in class com.genesyslab.openmedia.soa.QILInteractionQueryBySQL
The SQL Order by parameter.
getQueueId() - Method in class com.genesyslab.openmedia.soa.QueueDTO
The queue identifier.
getQueuesDTO(String[], String[]) - Method in interface com.genesyslab.openmedia.soa.QILService
Retrieves all the requested attributes on these queues.
getServerVersion() - Method in interface com.genesyslab.openmedia.soa.SystemService
Returns the current Open Services version (ex : 7.6.000.10).
getServiceInfos() - Method in interface com.genesyslab.openmedia.soa.SystemService
Retrieves information about the server connection backends.
getServiceName() - Method in class com.genesyslab.soa.event.Event
The service name which produced this event.
getServiceName() - Method in class com.genesyslab.soa.event.TopicServiceError
The service name.
getServiceName() - Method in class com.genesyslab.soa.event.TopicsService
The service name.
getServiceName() - Method in class com.genesyslab.soa.event.TopicsServiceRemove
The service name.
getServices() - Method in interface com.genesyslab.soa.client.BaseServiceFactoryImpl
Gets all services classname available (ex com.genesyslab.ail.ws.agent.AgentService, com.genesyslab.ail.ws.event.EventService) ;
getServices() - Method in class com.genesyslab.soa.client.ServiceFactory
Return all services classnames available in the service factory.
getServices() - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
getSqlCriteria() - Method in class com.genesyslab.openmedia.soa.QILInteractionQueryBySQL
The SQL criteria parameter.
getStatus() - Method in class com.genesyslab.openmedia.soa.ServiceInfo
The service status.
getStatus() - Method in class com.genesyslab.openmedia.soa.UCSFindCondition
Returns the status of interactions to be found.
getStatus() - Method in class com.genesyslab.soa.client.ConnectionInfo
Gets the connection status.
getSubType() - Method in class com.genesyslab.openmedia.soa.UCSFindCondition
Returns the subtype of interactions to be found.
getSubmittedBy() - Method in class com.genesyslab.openmedia.soa.UCSFindCondition
Returns the submittedBy parameter for interactions to be found.
getSubscriberId() - Method in class com.genesyslab.soa.event.SubscriberResult
The subscriber identifier.
getTimeStamp() - Method in class com.genesyslab.soa.event.Event
The time in milli-seconds (GMT notation) at which this event occurred.
getTopics(String) - Method in interface com.genesyslab.soa.event.EventService
Retrieves all topics.
getTopicsEvents() - Method in class com.genesyslab.soa.event.TopicsService
The event topics.
getTopicsEventsRemove() - Method in class com.genesyslab.soa.event.TopicsServiceRemove
The events topics to remove.
getTrigger() - Method in class com.genesyslab.soa.event.TopicServiceError
The concerned trigger.
getTriggers() - Method in class com.genesyslab.soa.event.Event
The list of the matched triggers.
getTriggers() - Method in class com.genesyslab.soa.event.TopicsEvent
The triggers list.
getTriggers() - Method in class com.genesyslab.soa.event.TopicsEventRemove
The triggers list.
getType() - Method in class com.genesyslab.openmedia.soa.ServiceInfo
The service type.
getType() - Method in class com.genesyslab.openmedia.soa.UCSFindCondition
Returns the type of interactions to be found.
getValue() - Method in class com.genesyslab.openmedia.soa.BusinessAttributeType
 
getValue() - Method in class com.genesyslab.openmedia.soa.InteractionStatus
 
getValue() - Method in class com.genesyslab.openmedia.soa.QILOperationalMode
 
getValue() - Method in class com.genesyslab.openmedia.soa.QueueMonitorStatus
 
getValue() - Method in class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason
 
getValue() - Method in class com.genesyslab.openmedia.soa.QueueStatus
 
getValue() - Method in class com.genesyslab.openmedia.soa.ServiceStatus
 
getValue() - Method in class com.genesyslab.openmedia.soa.ServiceType
 
getValue() - Method in class com.genesyslab.openmedia.soa.UCSInteractionStatus
 
getValue() - Method in class com.genesyslab.soa.KeyValue
The value.
getValue() - Method in class com.genesyslab.soa.event.Topic
The topic value.
getValues() - Method in class com.genesyslab.openmedia.soa.BusinessAttributeDTO
The DTO values.
gisSessionIdParameter - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 

H

HTTP_PROXY_HOST - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Hostname of proxy server. key http.proxyHost.
HTTP_PROXY_PASSWORD - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Optional proxy server password. key http.proxyPassword.
HTTP_PROXY_PORT - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Port on server of proxy. key http.proxyPort.
HTTP_PROXY_USER - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Optional username for proxy authentication. key http.proxyUser.
hashCode() - Method in class com.genesyslab.openmedia.soa.BusinessAttributeType
 
hashCode() - Method in class com.genesyslab.openmedia.soa.InteractionStatus
 
hashCode() - Method in class com.genesyslab.openmedia.soa.QILOperationalMode
 
hashCode() - Method in class com.genesyslab.openmedia.soa.QueueMonitorStatus
 
hashCode() - Method in class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason
 
hashCode() - Method in class com.genesyslab.openmedia.soa.QueueStatus
 
hashCode() - Method in class com.genesyslab.openmedia.soa.ServiceStatus
 
hashCode() - Method in class com.genesyslab.openmedia.soa.ServiceType
 
hashCode() - Method in class com.genesyslab.openmedia.soa.UCSInteractionStatus
 
hashCode() - Method in class com.genesyslab.soa.event.Topic
 
hashCode() - Method in class com.genesyslab.soa.event.TopicsEvent
 
hashCode() - Method in class com.genesyslab.soa.event.TopicsEventRemove
 
hashCode() - Method in class com.genesyslab.soa.event.TopicsService
 
hashCode() - Method in class com.genesyslab.soa.event.TopicsServiceRemove
 
httpPort - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 

I

INVALID_XML_CHAR_SUBSTITUTE - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Invalid Xml char substitute.
IService - interface com.genesyslab.soa.service.IService.
Title : Basic Service Description : Basic service Copyright : Copyright (c) 2003 Compagny : Genesys Telecommunications Laboratories Inc.
InteractionStatus - class com.genesyslab.openmedia.soa.InteractionStatus.
This enum lists the possibles statuses for a queued interaction (See QILService.)
InteractionStatus(String) - Constructor for class com.genesyslab.openmedia.soa.InteractionStatus
 
InternalInvokeServiceMethod(WebServicesFactory.InvocationContext) - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
idle - Static variable in class com.genesyslab.openmedia.soa.InteractionStatus
 
in_process - Static variable in class com.genesyslab.openmedia.soa.UCSInteractionStatus
 
inactive - Static variable in class com.genesyslab.openmedia.soa.QueueStatus
 
initFactory(ServiceFactory, Properties, ServiceFactoryListener, boolean) - Method in interface com.genesyslab.soa.client.BaseServiceFactoryImpl
init Fcatory
initFactory(ServiceFactory, Properties, ServiceFactoryListener, boolean) - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
initParameters(Properties) - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
interactionChangeProperties(String, KeyValue[], String[]) - Method in interface com.genesyslab.openmedia.soa.QILService
Changes the Interaction Server interaction properties of a submitted interaction.
interactionLeave(String, String, String) - Method in interface com.genesyslab.openmedia.soa.QILService
The Leave request can be performed only on interaction previously pulled by the user. interactionPull() and interactionLeave() should be always paired.
interactionLock(String, String, String) - Method in interface com.genesyslab.openmedia.soa.QILService
The Lock request is intended to lock the interaction and therefore, temporary stop interaction processing.
interactionPlaceInQueue(String, String, String, String) - Method in interface com.genesyslab.openmedia.soa.QILService
The request is intended for agent application to place interaction into specific queue.
interactionPull(String, String, String) - Method in interface com.genesyslab.openmedia.soa.QILService
The Pull request marks an interaction as an interaction which is being processed by supervisor.
interactionStopProcessing(String, String, String) - Method in interface com.genesyslab.openmedia.soa.QILService
The Stop processing request explicitly instructs the framework to stop interaction processing.
interactionUnlock(String, String, String) - Method in interface com.genesyslab.openmedia.soa.QILService
The Unlock request intended to release previously locked interaction if decision not to intervene with the normal workflow has been made.
interaction_server - Static variable in class com.genesyslab.openmedia.soa.ServiceType
 
interaction_subtype - Static variable in class com.genesyslab.openmedia.soa.BusinessAttributeType
 
interaction_type - Static variable in class com.genesyslab.openmedia.soa.BusinessAttributeType
 
interceptEventService(WebServicesFactory.InvocationContext) - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
interceptRequest(WebServicesFactory.InvocationContext) - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
invoke(Object, Method, Object[]) - Method in class com.genesyslab.soa.client.ServiceProxy
 
invokeServiceMethod(Object, String, Object[]) - Method in interface com.genesyslab.soa.client.BaseServiceFactoryImpl
Invoke a method on a real service.
invokeServiceMethod(Object, String, Object[]) - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
isListTruncated() - Method in class com.genesyslab.openmedia.soa.QILInteractionList
Indicating if the interactions list was truncated when fetched from IxnServer.
isScriptAvailable(String) - Method in interface com.genesyslab.openmedia.soa.ScriptService
Is the script available.

K

KeyValue - class com.genesyslab.soa.KeyValue.
This container describes a key-value pair used in a Data Transfer Object.
KeyValue() - Constructor for class com.genesyslab.soa.KeyValue
 

L

licenseTaken - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 
link_connected - Static variable in class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason
 
link_disconnected - Static variable in class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason
 
logger - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 
loginDone - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 

M

MAINTAIN_SESSION - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Participate in a session with the endpoint. key MaintainSession, default value true.
MAXIMUM_CONNECTIONS_PER_HOST_PROPERTY_KEY - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
the key for the Axis Property that controls the maximum connections per host allowed by the httpclient pool.
MAXIMUM_TOTAL_CONNECTIONS_PROPERTY_KEY - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
The key for the Axis Property that controls the maximum total connections allowed in the httpclient pool.
MILInteractionDTO - class com.genesyslab.openmedia.soa.MILInteractionDTO.
This class describes the DTO data for a MIL interaction.
MILInteractionDTO() - Constructor for class com.genesyslab.openmedia.soa.MILInteractionDTO
 
MILService - interface com.genesyslab.openmedia.soa.MILService.
This service lets your application manage third-party media interactions in the Genesys Framework.
maintainSession - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 
media_type - Static variable in class com.genesyslab.openmedia.soa.BusinessAttributeType
 
methodName - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory.InvocationContext
 
monitored - Static variable in class com.genesyslab.openmedia.soa.QueueMonitorStatus
 
monitored_status_changed - Static variable in class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason
 

N

NB_RETRIES_ON_FAILURE - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Sets the number of retries in case on failure connection, key NbRetriesOnFailure, default value 0.
NOTIF_APPEND_URI - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Notification append object URI to reachable URL, key notification.appendURIToReachableURL, default valuefalse, true append URI.
NOTIF_BY_HOSTNAME - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Notification by hostname, key notification.byHostname, default valuefalse, true sends hostname, false sends IP address.
NOTIF_ENABLE_MULTIPLE_ADDRESSES - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Notification enable multiple addresses, key notification.enableMultipleAddresses, default valuefalse.
NOTIF_HTTP_PORT - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Notification HTTP port, key notification.HTTPport.
NOTIF_IP_ADDRESS - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Notification IP Address, key notification.IPAddress.
NOTIF_MAX_POOL_SIZE - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Notification maximum pool size, key notification.maxPoolSize, default value100.
NOTIF_REACHABLE_URL - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Notification reachable uri from server, key notification.reachableURL>.
Notification - class com.genesyslab.soa.event.Notification.
This class describes the notification in push mode.
Notification() - Constructor for class com.genesyslab.soa.event.Notification
 
NotifyService - interface com.genesyslab.openmedia.soa.NotifyService.
 
NotifyService - interface com.genesyslab.soa.event.NotifyService.
 
NotifyServiceProxy - class com.genesyslab.soa.event.NotifyServiceProxy.
Title : NotifyServiceProxy Description : This .
NotifyServiceProxy(NotifyService, int) - Constructor for class com.genesyslab.soa.event.NotifyServiceProxy
 
NotifyServiceProxy(NotifyService, boolean) - Constructor for class com.genesyslab.soa.event.NotifyServiceProxy
 
name_changed - Static variable in class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason
 
new_ - Static variable in class com.genesyslab.openmedia.soa.UCSInteractionStatus
 
nextProceed - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory.InvocationContext
 
not_monitored - Static variable in class com.genesyslab.openmedia.soa.QueueMonitorStatus
 
notificationIPAddress - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 
notifyEvents(String, Event[]) - Method in interface com.genesyslab.soa.event.NotifyService
Method called in notification mode.
notifyEvents(String, Event[]) - Method in class com.genesyslab.soa.event.NotifyServiceProxy
 
notifyService - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory.NotificationContext
 
notifyUrlDocument - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 
notifyUrlRpc - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 

O

OMStopProcessingReason - class com.genesyslab.openmedia.soa.OMStopProcessingReason.
Placeholder for reason parameters associated with StopProcessing requests.
OMStopProcessingReason() - Constructor for class com.genesyslab.openmedia.soa.OMStopProcessingReason
 
OPTION_CLIENT_CONFIG_FILE - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
the key for the Axis Property that sets the client-config.wsdd.
off - Static variable in class com.genesyslab.openmedia.soa.ServiceStatus
 
off_connecting - Static variable in class com.genesyslab.openmedia.soa.ServiceStatus
 
on - Static variable in class com.genesyslab.openmedia.soa.ServiceStatus
 

P

PASSWORD - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Password for authentication. key Password.
parameters - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory.InvocationContext
 
password - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 
pending - Static variable in class com.genesyslab.openmedia.soa.UCSInteractionStatus
 

Q

QILInteractionDTO - class com.genesyslab.openmedia.soa.QILInteractionDTO.
This class describes the DTO data for a QIL interaction (qil-interaction).
QILInteractionDTO() - Constructor for class com.genesyslab.openmedia.soa.QILInteractionDTO
 
QILInteractionList - class com.genesyslab.openmedia.soa.QILInteractionList.
This class describes the Interaction list.
QILInteractionList() - Constructor for class com.genesyslab.openmedia.soa.QILInteractionList
 
QILInteractionQueryBySQL - class com.genesyslab.openmedia.soa.QILInteractionQueryBySQL.
This class describes the SQL query.
QILInteractionQueryBySQL() - Constructor for class com.genesyslab.openmedia.soa.QILInteractionQueryBySQL
 
QILOperationalMode - class com.genesyslab.openmedia.soa.QILOperationalMode.
The Queue interaction layer reporting mode.
QILOperationalMode(String) - Constructor for class com.genesyslab.openmedia.soa.QILOperationalMode
 
QILService - interface com.genesyslab.openmedia.soa.QILService.
This service lets your application monitor queues available in the Genesys framework.
QueueDTO - class com.genesyslab.openmedia.soa.QueueDTO.
This class describes the DTO data for a queue.
QueueDTO() - Constructor for class com.genesyslab.openmedia.soa.QueueDTO
 
QueueMonitorStatus - class com.genesyslab.openmedia.soa.QueueMonitorStatus.
Enumerates the possible monitoring statuses for a queue activity.
QueueMonitorStatus(String) - Constructor for class com.genesyslab.openmedia.soa.QueueMonitorStatus
 
QueueMonitorStatusChangeReason - class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason.
This enum defines queue monitor status change reason.
QueueMonitorStatusChangeReason(String) - Constructor for class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason
 
QueueStatus - class com.genesyslab.openmedia.soa.QueueStatus.
Enumerates the possible statuses for a queue.
QueueStatus(String) - Constructor for class com.genesyslab.openmedia.soa.QueueStatus
 
queued - Static variable in class com.genesyslab.openmedia.soa.InteractionStatus
 

R

RETRY_PERIOD_ON_FAILURE - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Sets the retry period in case on failure connection, 0 means no period.
readResolve() - Method in class com.genesyslab.openmedia.soa.BusinessAttributeType
 
readResolve() - Method in class com.genesyslab.openmedia.soa.InteractionStatus
 
readResolve() - Method in class com.genesyslab.openmedia.soa.QILOperationalMode
 
readResolve() - Method in class com.genesyslab.openmedia.soa.QueueMonitorStatus
 
readResolve() - Method in class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason
 
readResolve() - Method in class com.genesyslab.openmedia.soa.QueueStatus
 
readResolve() - Method in class com.genesyslab.openmedia.soa.ServiceStatus
 
readResolve() - Method in class com.genesyslab.openmedia.soa.ServiceType
 
readResolve() - Method in class com.genesyslab.openmedia.soa.UCSInteractionStatus
 
realEventService - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory.NotificationContext
 
realService - Variable in class com.genesyslab.soa.client.ServiceProxy
 
realService - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory.InvocationContext
 
registerNotifyCallback(String, NotifyService, Object) - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
releaseFactory() - Method in interface com.genesyslab.soa.client.BaseServiceFactoryImpl
Release factory
releaseFactory() - Method in class com.genesyslab.soa.client.ServiceFactory
Release the factory.
releaseFactory() - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
releaseGISSessionService() - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
releaseInteractionsByQuery(String, QILInteractionQueryBySQL) - Method in interface com.genesyslab.openmedia.soa.QILService
Releases the interactions list returned by the query.
removeSubscriber(Object, String) - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
removeSubscriber(String) - Method in interface com.genesyslab.soa.event.EventService
Removes the subscriber.
removeSubscribers() - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
reporting_mode - Static variable in class com.genesyslab.openmedia.soa.QILOperationalMode
 
routing - Static variable in class com.genesyslab.openmedia.soa.InteractionStatus
 

S

SERVICE_POINT_CONNECTION_LIMIT - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 
SERVICE_POINT_MAX_IDLE_TIME - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 
SERVICE_POINT_MGR_CONNECTION_LIMIT - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 
SERVICE_POINT_MGR_MAX_IDLE_TIME - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 
SERVICE_POINT_URL - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 
STATUS_CONNECTED - Static variable in class com.genesyslab.soa.client.ConnectionInfo
 
STATUS_DISCONNECTED - Static variable in class com.genesyslab.soa.client.ConnectionInfo
 
SUFFIX_URL - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Suffix Url constant, key SuffixUrl default value /services/.
ScriptService - interface com.genesyslab.openmedia.soa.ScriptService.
The Script service.
ServiceException - exception com.genesyslab.soa.ServiceException.
This class describes an exception thrown by the services.
ServiceException() - Constructor for class com.genesyslab.soa.ServiceException
 
ServiceException(String) - Constructor for class com.genesyslab.soa.ServiceException
 
ServiceException(String, String) - Constructor for class com.genesyslab.soa.ServiceException
 
ServiceException(String, String, Throwable) - Constructor for class com.genesyslab.soa.ServiceException
 
ServiceFactory - class com.genesyslab.soa.client.ServiceFactory.
 
ServiceFactory() - Constructor for class com.genesyslab.soa.client.ServiceFactory
 
ServiceFactoryListener - interface com.genesyslab.soa.client.ServiceFactoryListener.
Service factory Listener.
ServiceInfo - class com.genesyslab.openmedia.soa.ServiceInfo.
This class describes the DTO data for a server connection backend used by the common library. .
ServiceInfo() - Constructor for class com.genesyslab.openmedia.soa.ServiceInfo
 
ServiceProxy - class com.genesyslab.soa.client.ServiceProxy.
 
ServiceProxy(ServiceFactory, Class, Properties) - Constructor for class com.genesyslab.soa.client.ServiceProxy
 
ServiceStatus - class com.genesyslab.openmedia.soa.ServiceStatus.
Enumerates the possible statuses of service connections.
ServiceStatus(String) - Constructor for class com.genesyslab.openmedia.soa.ServiceStatus
 
ServiceType - class com.genesyslab.openmedia.soa.ServiceType.
Enumerates the possible types of service connections.
ServiceType(String) - Constructor for class com.genesyslab.openmedia.soa.ServiceType
 
SubscriberResult - class com.genesyslab.soa.event.SubscriberResult.
This class describes the result returned on createSubscriber() call.
SubscriberResult() - Constructor for class com.genesyslab.soa.event.SubscriberResult
 
SystemService - interface com.genesyslab.openmedia.soa.SystemService.
This service provides system and configuration information.
saveInteraction(MILInteractionDTO) - Method in interface com.genesyslab.openmedia.soa.UCSService
Saves all data of the specified interaction in UCS, except interaction parameters for Interaction Server.
sendFault(String, int, String) - Method in interface com.genesyslab.openmedia.soa.MILService
Deprecated.  
sendFaultString(String, String, String) - Method in interface com.genesyslab.openmedia.soa.MILService
Sends a failed response.
sendResponse(String, KeyValue[], KeyValue[]) - Method in interface com.genesyslab.openmedia.soa.MILService
Sends a successful response.
serviceClass - Variable in class com.genesyslab.soa.client.ServiceProxy
 
services - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 
servicesReverse - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 
setAttributes(KeyValue[]) - Method in class com.genesyslab.soa.event.Event
 
setAttributes(String[]) - Method in class com.genesyslab.soa.event.TopicsEvent
 
setCode(int) - Method in class com.genesyslab.openmedia.soa.OMStopProcessingReason
 
setConnectedUrl(String) - Method in class com.genesyslab.soa.client.ConnectionInfo
 
setCurrentServiceFactoryImpl(BaseServiceFactoryImpl) - Method in class com.genesyslab.soa.client.ServiceFactory
 
setData(KeyValue[]) - Method in class com.genesyslab.openmedia.soa.BusinessAttributeDTO
 
setData(KeyValue[]) - Method in class com.genesyslab.openmedia.soa.BusinessAttributeValueDTO
 
setData(KeyValue[]) - Method in class com.genesyslab.openmedia.soa.MILInteractionDTO
 
setData(KeyValue[]) - Method in class com.genesyslab.openmedia.soa.QILInteractionDTO
 
setData(KeyValue[]) - Method in class com.genesyslab.openmedia.soa.QueueDTO
 
setDescription(String) - Method in class com.genesyslab.openmedia.soa.OMStopProcessingReason
 
setError(String) - Method in class com.genesyslab.soa.event.TopicServiceError
 
setErrorName(String) - Method in class com.genesyslab.soa.ServiceException
 
setErrors(TopicServiceError[]) - Method in class com.genesyslab.soa.event.SubscriberResult
 
setEventName(String) - Method in class com.genesyslab.soa.event.Event
 
setEventName(String) - Method in class com.genesyslab.soa.event.TopicServiceError
 
setEventName(String) - Method in class com.genesyslab.soa.event.TopicsEvent
 
setEventName(String) - Method in class com.genesyslab.soa.event.TopicsEventRemove
 
setFilter(Topic) - Method in class com.genesyslab.soa.event.TopicServiceError
 
setFilters(Topic[]) - Method in class com.genesyslab.soa.event.TopicsEvent
 
setInteractionId(String) - Method in class com.genesyslab.openmedia.soa.MILInteractionDTO
 
setInteractionId(String) - Method in class com.genesyslab.openmedia.soa.QILInteractionDTO
 
setInteractionIds(String[]) - Method in class com.genesyslab.openmedia.soa.QILInteractionList
 
setKey(String) - Method in class com.genesyslab.soa.KeyValue
 
setKey(String) - Method in class com.genesyslab.soa.event.Topic
 
setListTruncated(boolean) - Method in class com.genesyslab.openmedia.soa.QILInteractionList
 
setMediaType(String) - Method in class com.genesyslab.openmedia.soa.UCSFindCondition
Sets the media type of interactions to be found.
setName(String) - Method in class com.genesyslab.openmedia.soa.BusinessAttributeDTO
 
setName(String) - Method in class com.genesyslab.openmedia.soa.BusinessAttributeValueDTO
 
setName(String) - Method in class com.genesyslab.openmedia.soa.OMStopProcessingReason
 
setNotification(String, Notification) - Method in interface com.genesyslab.soa.event.EventService
Sets notification mode.
setNotificationEndpoint(Object) - Method in class com.genesyslab.soa.event.Notification
 
setNotificationType(String) - Method in class com.genesyslab.soa.event.Notification
 
setOrderBy(String) - Method in class com.genesyslab.openmedia.soa.QILInteractionQueryBySQL
 
setQueueId(String) - Method in class com.genesyslab.openmedia.soa.QueueDTO
 
setServiceName(String) - Method in class com.genesyslab.soa.event.Event
 
setServiceName(String) - Method in class com.genesyslab.soa.event.TopicServiceError
 
setServiceName(String) - Method in class com.genesyslab.soa.event.TopicsService
 
setServiceName(String) - Method in class com.genesyslab.soa.event.TopicsServiceRemove
 
setSqlCriteria(String) - Method in class com.genesyslab.openmedia.soa.QILInteractionQueryBySQL
 
setStatus(ServiceStatus) - Method in class com.genesyslab.openmedia.soa.ServiceInfo
 
setStatus(UCSInteractionStatus) - Method in class com.genesyslab.openmedia.soa.UCSFindCondition
Sets the status of interactions to be found.
setStatus(int) - Method in class com.genesyslab.soa.client.ConnectionInfo
Sets the connection status.
setSubType(String) - Method in class com.genesyslab.openmedia.soa.UCSFindCondition
Sets the subtype of interactions to be found.
setSubmittedBy(String) - Method in class com.genesyslab.openmedia.soa.UCSFindCondition
Sets the submittedBy parameter for interactions to be found.
setSubscriberId(String) - Method in class com.genesyslab.soa.event.SubscriberResult
 
setTimeStamp(long) - Method in class com.genesyslab.soa.event.Event
 
setTopicsEvents(TopicsEvent[]) - Method in class com.genesyslab.soa.event.TopicsService
 
setTopicsEventsRemove(TopicsEventRemove[]) - Method in class com.genesyslab.soa.event.TopicsServiceRemove
 
setTrigger(Topic) - Method in class com.genesyslab.soa.event.TopicServiceError
 
setTriggers(Topic[]) - Method in class com.genesyslab.soa.event.Event
 
setTriggers(Topic[]) - Method in class com.genesyslab.soa.event.TopicsEvent
 
setTriggers(Topic[]) - Method in class com.genesyslab.soa.event.TopicsEventRemove
 
setType(ServiceType) - Method in class com.genesyslab.openmedia.soa.ServiceInfo
 
setType(String) - Method in class com.genesyslab.openmedia.soa.UCSFindCondition
Sets the type of interactions to be found.
setValue(Object) - Method in class com.genesyslab.soa.KeyValue
 
setValue(String) - Method in class com.genesyslab.soa.event.Topic
 
setValues(BusinessAttributeValueDTO[]) - Method in class com.genesyslab.openmedia.soa.BusinessAttributeDTO
 
startAxisServer() - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
startQueueMonitoring(String) - Method in interface com.genesyslab.openmedia.soa.QILService
Starts monitoring this queue.
stopAxisServer() - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
stopProcessing(String, OMStopProcessingReason) - Method in interface com.genesyslab.openmedia.soa.MILService
Stops processing the specified interaction.
stopProcessing(String, String) - Method in interface com.genesyslab.openmedia.soa.UCSService
Changes the UCS status of an interaction to STOPPED.
stopQueueMonitoring(String) - Method in interface com.genesyslab.openmedia.soa.QILService
Stops monitoring this queue.
stopped - Static variable in class com.genesyslab.openmedia.soa.UCSInteractionStatus
 
submitInteraction(String, String, String, String, String, KeyValue[], boolean, String[]) - Method in interface com.genesyslab.openmedia.soa.MILService
Initializes a third-party media interaction with the values specified as arguments, then submits it to Interaction Server.
subscribeTopics(String, TopicsService[]) - Method in interface com.genesyslab.soa.event.EventService
Subscribes to new topics.
subscriberId - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory.NotificationContext
 
subscribers - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 
supervisor_mode - Static variable in class com.genesyslab.openmedia.soa.QILOperationalMode
 

T

Topic - class com.genesyslab.soa.event.Topic.
This class describes the topic used to define triggers and filters.
Topic() - Constructor for class com.genesyslab.soa.event.Topic
 
TopicServiceError - class com.genesyslab.soa.event.TopicServiceError.
This class describes an error which occurred when adding, modifying, or removing a topic service.
TopicServiceError() - Constructor for class com.genesyslab.soa.event.TopicServiceError
 
TopicServiceError(String, String, Topic, Topic, String) - Constructor for class com.genesyslab.soa.event.TopicServiceError
 
TopicsEvent - class com.genesyslab.soa.event.TopicsEvent.
This class describes the topics used to subscribe to an event.
TopicsEvent() - Constructor for class com.genesyslab.soa.event.TopicsEvent
 
TopicsEventRemove - class com.genesyslab.soa.event.TopicsEventRemove.
This class describes the topics to unsubscribe for a particular event.
TopicsEventRemove() - Constructor for class com.genesyslab.soa.event.TopicsEventRemove
 
TopicsService - class com.genesyslab.soa.event.TopicsService.
This class contains the topics to subscribe to the events of this service.
TopicsService() - Constructor for class com.genesyslab.soa.event.TopicsService
 
TopicsServiceRemove - class com.genesyslab.soa.event.TopicsServiceRemove.
This class describes the Topics to unsubscribe on a service.
TopicsServiceRemove() - Constructor for class com.genesyslab.soa.event.TopicsServiceRemove
 
timeout - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 
toString() - Method in class com.genesyslab.openmedia.soa.BusinessAttributeType
 
toString() - Method in class com.genesyslab.openmedia.soa.InteractionStatus
 
toString() - Method in class com.genesyslab.openmedia.soa.QILOperationalMode
 
toString() - Method in class com.genesyslab.openmedia.soa.QueueMonitorStatus
 
toString() - Method in class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason
 
toString() - Method in class com.genesyslab.openmedia.soa.QueueStatus
 
toString() - Method in class com.genesyslab.openmedia.soa.ServiceStatus
 
toString() - Method in class com.genesyslab.openmedia.soa.ServiceType
 
toString() - Method in class com.genesyslab.openmedia.soa.UCSInteractionStatus
 

U

UCSFindCondition - class com.genesyslab.openmedia.soa.UCSFindCondition.
Defines criteria for finding interactions in UCS.
UCSFindCondition() - Constructor for class com.genesyslab.openmedia.soa.UCSFindCondition
 
UCSInteractionStatus - class com.genesyslab.openmedia.soa.UCSInteractionStatus.
Enumerates the possible statuses for an interaction stored in UCS.
UCSInteractionStatus(String) - Constructor for class com.genesyslab.openmedia.soa.UCSInteractionStatus
 
UCSService - interface com.genesyslab.openmedia.soa.UCSService.
Provides of UCS-related features hat enable your application to save MIL interactions (mil-interaction:* and mil-interaction.ucs:*) before or after their submission.
URL - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
Url constant, key Url.
USERNAME - Static variable in class com.genesyslab.soa.client.ws.WebServicesFactory
User name for authentication. key Username.
ucs - Static variable in class com.genesyslab.openmedia.soa.ServiceType
 
undefined - Static variable in class com.genesyslab.openmedia.soa.InteractionStatus
 
undefined - Static variable in class com.genesyslab.openmedia.soa.QueueMonitorStatus
 
undefined - Static variable in class com.genesyslab.openmedia.soa.QueueStatus
 
unknown - Static variable in class com.genesyslab.openmedia.soa.BusinessAttributeType
 
unknown - Static variable in class com.genesyslab.openmedia.soa.UCSInteractionStatus
 
unsubscribeAllTopics(String) - Method in interface com.genesyslab.soa.event.EventService
Unsubscribes all topics.
unsubscribeTopics(String, TopicsServiceRemove[]) - Method in interface com.genesyslab.soa.event.EventService
Unsubscribes topics.
updateServiceUrl(Object, String) - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
updateServicesUrl(String) - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
updateSessionServiceUrl() - Method in class com.genesyslab.soa.client.ws.WebServicesFactory
 
username - Variable in class com.genesyslab.soa.client.ws.WebServicesFactory
 

W

WebServicesFactory - class com.genesyslab.soa.client.ws.WebServicesFactory.
 
WebServicesFactory() - Constructor for class com.genesyslab.soa.client.ws.WebServicesFactory
 
WebServicesFactory.InvocationContext - class com.genesyslab.soa.client.ws.WebServicesFactory.InvocationContext.
 
WebServicesFactory.InvocationContext() - Constructor for class com.genesyslab.soa.client.ws.WebServicesFactory.InvocationContext
 
WebServicesFactory.NotificationContext - class com.genesyslab.soa.client.ws.WebServicesFactory.NotificationContext.
 
WebServicesFactory.NotificationContext(String, NotifyService, Object) - Constructor for class com.genesyslab.soa.client.ws.WebServicesFactory.NotificationContext
 

_

_active - Static variable in class com.genesyslab.openmedia.soa.QueueStatus
Indicates the queue's strategy is active in the Genesys environment.
_active_status_changed - Static variable in class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason
Indicates that the queue's status changed.
_configuration - Static variable in class com.genesyslab.openmedia.soa.ServiceType
Indicates the service connection managing the communication with the Configuration Layer.
_deleted - Static variable in class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason
Indicates that the queue was deleted from the Configuration Layer's database.
_esp - Static variable in class com.genesyslab.openmedia.soa.ServiceType
Indicates the service connection managing communication with Interaction Server through ESP (External Service Protocol).
_idle - Static variable in class com.genesyslab.openmedia.soa.InteractionStatus
Indicates that the QIL interaction has been processed.
_in_process - Static variable in class com.genesyslab.openmedia.soa.UCSInteractionStatus
Indicates that the interaction is in process.
_inactive - Static variable in class com.genesyslab.openmedia.soa.QueueStatus
Indicates the queue's strategy is inactive in the Genesys environment.
_interaction_server - Static variable in class com.genesyslab.openmedia.soa.ServiceType
Indicates the service connection managing communication with Interaction Server.
_interaction_subtype - Static variable in class com.genesyslab.openmedia.soa.BusinessAttributeType
Indicates an Interaction Subtype business attribute whose values are possible interaction subtypes.
_interaction_type - Static variable in class com.genesyslab.openmedia.soa.BusinessAttributeType
Indicates an Interaction Type business attribute whose values are possible interaction types.
_link_connected - Static variable in class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason
Indicates that a connection to Interaction Server is restored.
_link_disconnected - Static variable in class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason
Indicates that the connection to Interaction Server has been lost.
_media_type - Static variable in class com.genesyslab.openmedia.soa.BusinessAttributeType
Indicates a Media Type business attribute whose values are possible media types.
_monitored - Static variable in class com.genesyslab.openmedia.soa.QueueMonitorStatus
Indicates that the queue's activity is monitored.
_monitored_status_changed - Static variable in class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason
Indicates that the queue's monitored status changed.
_name_changed - Static variable in class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason
Indicates that the queue's name (or ID) changed.
_new - Static variable in class com.genesyslab.openmedia.soa.UCSInteractionStatus
Indicates that the interaction is new.
_not_monitored - Static variable in class com.genesyslab.openmedia.soa.QueueMonitorStatus
Indicates that the queue's activity is not monitored.
_off - Static variable in class com.genesyslab.openmedia.soa.ServiceStatus
Indicates that the service is disconnected from the server.
_off_connecting - Static variable in class com.genesyslab.openmedia.soa.ServiceStatus
Indicates that the service is attempting to connect the server.
_on - Static variable in class com.genesyslab.openmedia.soa.ServiceStatus
Indicates that the service is connected to the server and that it is working properly.
_pending - Static variable in class com.genesyslab.openmedia.soa.UCSInteractionStatus
Indicates that the interaction is pending.
_queued - Static variable in class com.genesyslab.openmedia.soa.InteractionStatus
Indicates that the interaction is currently waiting in a queue and available for processing.
_reporting_mode - Static variable in class com.genesyslab.openmedia.soa.QILOperationalMode
Corresponds to default reporting mode, where interaction management features are not available.
_routing - Static variable in class com.genesyslab.openmedia.soa.InteractionStatus
Indicates that a router is processing the interaction.
_stopped - Static variable in class com.genesyslab.openmedia.soa.UCSInteractionStatus
Indicates that the interaction is stopped.
_supervisor_mode - Static variable in class com.genesyslab.openmedia.soa.QILOperationalMode
Corresponds to supervisor mode, where interaction management features are available.
_table_ - Static variable in class com.genesyslab.openmedia.soa.BusinessAttributeType
 
_table_ - Static variable in class com.genesyslab.openmedia.soa.InteractionStatus
 
_table_ - Static variable in class com.genesyslab.openmedia.soa.QILOperationalMode
 
_table_ - Static variable in class com.genesyslab.openmedia.soa.QueueMonitorStatus
 
_table_ - Static variable in class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason
 
_table_ - Static variable in class com.genesyslab.openmedia.soa.QueueStatus
 
_table_ - Static variable in class com.genesyslab.openmedia.soa.ServiceStatus
 
_table_ - Static variable in class com.genesyslab.openmedia.soa.ServiceType
 
_table_ - Static variable in class com.genesyslab.openmedia.soa.UCSInteractionStatus
 
_ucs - Static variable in class com.genesyslab.openmedia.soa.ServiceType
Indicates the service connection managing the communication with UCS (Universal Contact Server).
_undefined - Static variable in class com.genesyslab.openmedia.soa.InteractionStatus
Indicates that the QIL service cannot determine the interaction's status.
_undefined - Static variable in class com.genesyslab.openmedia.soa.QueueMonitorStatus
Indicates that Open Media cannot determine the queue's monitoring status.
_undefined - Static variable in class com.genesyslab.openmedia.soa.QueueStatus
Indicates that Open Media cannot determine this queue's status.
_unknown - Static variable in class com.genesyslab.openmedia.soa.BusinessAttributeType
Indicates business attribute types other than Interaction Type, Interaction Subtype, and Media Type.
_unknown - Static variable in class com.genesyslab.openmedia.soa.UCSInteractionStatus
Indicates that Open Media cannot determine the interaction status.
_value_ - Variable in class com.genesyslab.openmedia.soa.BusinessAttributeType
 
_value_ - Variable in class com.genesyslab.openmedia.soa.InteractionStatus
 
_value_ - Variable in class com.genesyslab.openmedia.soa.QILOperationalMode
 
_value_ - Variable in class com.genesyslab.openmedia.soa.QueueMonitorStatus
 
_value_ - Variable in class com.genesyslab.openmedia.soa.QueueMonitorStatusChangeReason
 
_value_ - Variable in class com.genesyslab.openmedia.soa.QueueStatus
 
_value_ - Variable in class com.genesyslab.openmedia.soa.ServiceStatus
 
_value_ - Variable in class com.genesyslab.openmedia.soa.ServiceType
 
_value_ - Variable in class com.genesyslab.openmedia.soa.UCSInteractionStatus
 

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