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| Interface Summary | |
| EventService | |
| MILService | This service lets your application manage third-party media interactions in the Genesys Framework. |
| NotifyService | |
| QILService | This service lets your application monitor queues available in the Genesys framework. |
| ScriptService | The Script service. |
| SystemService | This service provides system and configuration information. |
| UCSService | Provides of UCS-related features hat enable your application to save MIL interactions (mil-interaction:* and mil-interaction.ucs:*) before or after their submission. |
| Class Summary | |
| BusinessAttributeDTO | This class describes the DTO data for a business attribute. |
| BusinessAttributeType | This enum defines the possible types for a business attribute. |
| BusinessAttributeValueDTO | This class describes the DTO data for a business attribute value. |
| InteractionStatus | This enum lists the possibles statuses for a queued interaction (See QILService.) |
| MILInteractionDTO | This class describes the DTO data for a MIL interaction. |
| OMStopProcessingReason | Placeholder for reason parameters associated with StopProcessing requests. |
| QILInteractionDTO | This class describes the DTO data for a QIL interaction (qil-interaction). |
| QILInteractionList | This class describes the Interaction list. |
| QILInteractionQueryBySQL | This class describes the SQL query. |
| QILOperationalMode | The Queue interaction layer reporting mode. |
| QueueDTO | This class describes the DTO data for a queue. |
| QueueMonitorStatus | Enumerates the possible monitoring statuses for a queue activity. |
| QueueMonitorStatusChangeReason | This enum defines queue monitor status change reason. |
| QueueStatus | Enumerates the possible statuses for a queue. |
| ServiceInfo | This class describes the DTO data for a server connection backend used by the common library. . |
| ServiceStatus | Enumerates the possible statuses of service connections. |
| ServiceType | Enumerates the possible types of service connections. |
| UCSFindCondition | Defines criteria for finding interactions in UCS. |
| UCSInteractionStatus | Enumerates the possible statuses for an interaction stored in UCS. |
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