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Interaction SDK (Web Services) |
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| SUMMARY: ATTRIBUTE | METHOD | EVENT | DETAIL: ATTRIBUTE | METHOD | EVENT | ||||||||
| Attribute Summary | |
com.genesyslab.ail.ws.Attachment[] |
srl:attachmentsThe files attached to this standard response. |
String |
srl:bodyThe body text of this standard response. |
String |
srl:categoryIdThe category identifier of this standard response. |
String |
srl:descriptionThe description of this standard response. |
boolean |
srl:hasAttachmentstrue if this standard response has attached files. |
String |
srl:langThe language of this standard response. |
String |
srl:nameThe standard response name. |
com.genesyslab.ail.ws.ShortAttachment[] |
srl:shortAttachmentsThe short form of the attachment without the data. |
String |
srl:structBodyThe structured body text of this StandardResponse. Note: Custom field codes are not replaced in the returned text. |
String |
srl:structBodyMimeTypeReturns the MIME type of the structured body. Complies with rules described in RFC 2046. The text returned by calling getStructuredBody depends on this MIME type. |
String |
srl-category:categoryIdThe standard response category identifier. |
com.genesyslab.ail.ws.srl.SRLCategoryDTO[] |
srl-category:childCategoriesThe child categories. |
String |
srl-category:descriptionThe description of this category. |
String |
srl-category:langThe language of this category. |
long |
srl-category:modifiedDateThe modified date of this category (GMT Time). |
String |
srl-category:nameThe category name. |
int |
srl-category:ownerIdThe owner ID of this category. |
String |
srl-category:parentCategoryIdThe parent category identifier. |
String |
srl-category:statusThe status of this category as a string. Status can be: 'Approved' or 'Not Approved'. |
int |
srl-category:tenantIdThe tenant ID of this category. |
com.genesyslab.ail.ws.srl.SRLCategoryType |
srl-category:typeThe type of this category. |
| Method Summary | |
com.genesyslab.ail.ws.srl.SRLFormResult[] |
addSRLFavoritesAdds standard responses to the favorites of this agent. |
com.genesyslab.ail.ws.srl.SRLCategoriesResponses |
findCategoriesAndResponsesFinds the categories and standard responses that belong to a given category and match a given filter. |
com.genesyslab.ail.ws.srl.SRLCategoryDTO[] |
findCategoriesDTOFinds information about the categories and standard responses of the SRL (Standard Response Library). For each category, this information includes the category data and the standard responses belonging to the category. |
com.genesyslab.ail.ws.srl.SRLCategoriesResponses |
findCategoriesResponsesFromRootsFinds The categories and standard responses of the SRL (Standard Response Library) from all CategoryRoots. |
com.genesyslab.ail.ws.srl.StandardResponseDTO[] |
findStandardResponsesDTOFinds information about the standard responses of the SRL (Standard Response Library). |
com.genesyslab.ail.ws.srl.SRLCategoryDTO[] |
getCategoriesDTOReturns information about the given categories of the SRL (Standard Response Library). For each category, in addition to the category data, this method returns data of the standard responses belonging to the category. |
String |
getStandardResponseBodyReturns the body text of this standard response with the field codes replaced by their values. |
String |
getStandardResponseBodyCustomFieldCodesReturns the body text of this standard response with the custom field codes replaced by their values. |
com.genesyslab.ail.ws.srl.StandardResponseDTO[] |
getStandardResponsesByCategoryDTOReturns the requested attributes about the standard responses of a category. |
com.genesyslab.ail.ws.srl.StandardResponseDTO[] |
getStandardResponsesDTOReturns the requested attributes for each standard response. |
com.genesyslab.ail.ws.srl.SRLUsernameDTO[] |
getStandardResponsesFavoritesDTOReturns information about the favorite standard responses for each user. |
String |
getStandardResponseStructuredBodyReturns the structured body text of this StandardResponse, with all field codes replaced by their values. To determine the type of body returned, test its MIME type by reading srl:structBodyMimeType attribute. Full names are defined as "FirstName + ' ' + LastName". |
String |
getStandardResponseStructuredBodyCustomFieldCodesReturns the structured body text of this StandardResponse, with all field codes replaced by their values. To determine the type of body returned, test its MIME type by reading srl:structBodyMimeType attribute. Full names are defined as FirstName + ' ' + LastName. |
com.genesyslab.ail.ws.srl.SRLFormResult[] |
removeSRLFavoritesRemoves standard responses from the favorites of this agent. |
void |
responseUsedNotifies the usage of this standard response. |
com.genesyslab.ail.ws.srl.StandardResponseDTO[] |
searchInStandardResponseFavoritesDTOReturns the standard responses that match a given filter. |
| Event Summary | |
SRLEventSRL service event. Report a SRL update. |
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| Attribute Detail |
| Attributes of domain srl |
Type: com.genesyslab.ail.ws.Attachment[]
Type: String
Type: String
Type: String
Type: boolean
Type: String
Type: String
Type: com.genesyslab.ail.ws.ShortAttachment[]
Type: String
Type: String
| Attributes of domain srl-category |
Type: String
Type: com.genesyslab.ail.ws.srl.SRLCategoryDTO[]
Type: String
Type: String
Type: long
Type: String
Type: int
Type: String
Type: String
Type: int
Type: com.genesyslab.ail.ws.srl.SRLCategoryType
| Method Detail |
com.genesyslab.ail.ws.srl.SRLForm[]com.genesyslab.ail.ws.srl.SRLFormResult[]Stringcom.genesyslab.ail.ws.srl.SRLSearchTemplatecom.genesyslab.ail.ws.srl.SRLCategoriesResponsesStringcom.genesyslab.ail.ws.srl.SRLSearchTemplateString[]String[]com.genesyslab.ail.ws.srl.SRLCategoryDTO[]com.genesyslab.ail.ws.srl.SRLSearchCriteriacom.genesyslab.ail.ws.srl.SRLSearchTemplatecom.genesyslab.ail.ws.srl.SRLCategoriesResponsesStringcom.genesyslab.ail.ws.srl.SRLSearchTemplateString[]com.genesyslab.ail.ws.srl.StandardResponseDTO[]String[]String[]String[]com.genesyslab.ail.ws.srl.SRLCategoryDTO[]StringStringStringStringStringStringStringcom.genesyslab.ail.ws.KeyValue[]StringStringString[]com.genesyslab.ail.ws.srl.StandardResponseDTO[]String[]String[]com.genesyslab.ail.ws.srl.StandardResponseDTO[]String[]String[]com.genesyslab.ail.ws.srl.SRLUsernameDTO[]StringStringStringStringStringStringStringcom.genesyslab.ail.ws.KeyValue[]Stringcom.genesyslab.ail.ws.srl.SRLForm[]com.genesyslab.ail.ws.srl.SRLFormResult[]StringStringStringcom.genesyslab.ail.ws.srl.SRLResponseTypevoidStringcom.genesyslab.ail.ws.srl.SRLSearchTemplateString[]com.genesyslab.ail.ws.srl.StandardResponseDTO[]| Event Detail |
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Interaction SDK (Web Services) |
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