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public interface HistoryItem
An element of the History of a Contact. You
can access the corresponding Interaction with InteractionSummary.getInteraction(). The ID of the corresponding
Interaction is at IdObject.getId().
History| Nested Class Summary |
|---|
| Nested classes/interfaces inherited from interface com.genesyslab.ail.IdObject |
|---|
IdObject.ObjectType |
| Method Summary | |
|---|---|
java.util.LinkedList |
getChildren()
Returns the children of this item as a LinkedList
of HistoryItem. |
Contact |
getContact()
Returns the contact of the Interaction represented
by this history item. |
boolean |
isArchive()
Returns true if this item belongs to the archive
history. |
boolean |
isDone()
Returns true if this interaction is terminated. |
| Methods inherited from interface com.genesyslab.ail.InteractionSummary |
|---|
getCategoryId, getContactServerId, getDateCreated, getInteraction, getInteractionSubType, getInteractionType, getMediaType, getSender, getSubject, getType |
| Methods inherited from interface com.genesyslab.ail.IdObject |
|---|
getId, getObjectType |
| Method Detail |
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boolean isArchive()
true if this item belongs to the archive
history.
true if this is an archive item.
Contact getContact()
throws RequestFailedException
Interaction represented
by this history item.
Contact of this HistoryItem.
InvalidParameterException - if the contact does not exist.
DatabaseServiceException - if the database service is out of order.
RequestFailedException - if request cannot proceed.java.util.LinkedList getChildren()
LinkedList
of HistoryItem. Child Interactions are
interactions that reply to another
Interaction. For instance, an
InteractionMailOut is a child of the
InteractionMailIn it replies to.
HistoryItems, children of this oneboolean isDone()
true if this interaction is terminated.
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