com.genesyslab.ail.monitor
Class MonitorEventAgentStatus.AgentStatus

java.lang.Object
  extended by com.genesyslab.ail.Enum
      extended by com.genesyslab.ail.monitor.MonitorEventAgentStatus.AgentStatus
Enclosing interface:
MonitorEventAgentStatus

public static class MonitorEventAgentStatus.AgentStatus
extends Enum

This enum lists the possible statuses for a monitored agent.


Field Summary
static MonitorEventAgentStatus.AgentStatus AFTER_CALL_WORK
          The agent is in 'After Call Work' status.
static int AFTER_CALL_WORK_
          Integer value for AFTER_CALL_WORK.
static MonitorEventAgentStatus.AgentStatus CALL_INBOUND
          The agent is in 'Call Inbound' status.
static int CALL_INBOUND_
          Integer value for CALL_INBOUND.
static MonitorEventAgentStatus.AgentStatus CALL_INTERNAL
          The agent is in 'Call Internal' status.
static int CALL_INTERNAL_
          Integer value for CALL_INTERNAL.
static MonitorEventAgentStatus.AgentStatus CALL_ON_HOLD
          The agent is in 'Call On Hold' status.
static int CALL_ON_HOLD_
          Integer value for CALL_ON_HOLD.
static MonitorEventAgentStatus.AgentStatus CALL_OUTBOUND
          The agent is in 'Call Outbound' status.
static int CALL_OUTBOUND_
          Integer value for CALL_OUTBOUND.
static MonitorEventAgentStatus.AgentStatus CALL_RINGING
          The agent is in 'Call Ringing' status.
static int CALL_RINGING_
          Integer value for CALL_RINGING.
static MonitorEventAgentStatus.AgentStatus LOGGED_OUT
          The agent is logged out.
static int LOGGED_OUT_
          Integer value for LOGGED_OUT.
static int MAX
           
static MonitorEventAgentStatus.AgentStatus NOT_READY
          The agent is not ready to work.
static int NOT_READY_
          Integer value for NOT_READY.
static MonitorEventAgentStatus.AgentStatus OFF_HOOK
          The agent is in 'Off hook' status.
static int OFF_HOOK_
          Integer value for OFF_HOOK.
static MonitorEventAgentStatus.AgentStatus READY
          The agent is ready to work.
static int READY_
          Integer value for READY.
 
Fields inherited from class com.genesyslab.ail.Enum
CONSTANTS_RANGE
 
Method Summary
 
Methods inherited from class com.genesyslab.ail.Enum
equals, hashCode, max, toInt, toString
 
Methods inherited from class java.lang.Object
getClass, notify, notifyAll, wait, wait, wait
 

Field Detail

LOGGED_OUT_

public static final int LOGGED_OUT_
Integer value for LOGGED_OUT.

See Also:
Constant Field Values

LOGGED_OUT

public static final MonitorEventAgentStatus.AgentStatus LOGGED_OUT
The agent is logged out.


READY_

public static final int READY_
Integer value for READY.

See Also:
Constant Field Values

READY

public static final MonitorEventAgentStatus.AgentStatus READY
The agent is ready to work.


NOT_READY_

public static final int NOT_READY_
Integer value for NOT_READY.

See Also:
Constant Field Values

NOT_READY

public static final MonitorEventAgentStatus.AgentStatus NOT_READY
The agent is not ready to work.


AFTER_CALL_WORK_

public static final int AFTER_CALL_WORK_
Integer value for AFTER_CALL_WORK.

See Also:
Constant Field Values

AFTER_CALL_WORK

public static final MonitorEventAgentStatus.AgentStatus AFTER_CALL_WORK
The agent is in 'After Call Work' status.


CALL_INBOUND_

public static final int CALL_INBOUND_
Integer value for CALL_INBOUND.

See Also:
Constant Field Values

CALL_INBOUND

public static final MonitorEventAgentStatus.AgentStatus CALL_INBOUND
The agent is in 'Call Inbound' status.


CALL_INTERNAL_

public static final int CALL_INTERNAL_
Integer value for CALL_INTERNAL.

See Also:
Constant Field Values

CALL_INTERNAL

public static final MonitorEventAgentStatus.AgentStatus CALL_INTERNAL
The agent is in 'Call Internal' status.


CALL_OUTBOUND_

public static final int CALL_OUTBOUND_
Integer value for CALL_OUTBOUND.

See Also:
Constant Field Values

CALL_OUTBOUND

public static final MonitorEventAgentStatus.AgentStatus CALL_OUTBOUND
The agent is in 'Call Outbound' status.


CALL_RINGING_

public static final int CALL_RINGING_
Integer value for CALL_RINGING.

See Also:
Constant Field Values

CALL_RINGING

public static final MonitorEventAgentStatus.AgentStatus CALL_RINGING
The agent is in 'Call Ringing' status.


MAX

public static final int MAX
See Also:
Constant Field Values

OFF_HOOK_

public static final int OFF_HOOK_
Integer value for OFF_HOOK.

See Also:
Constant Field Values

OFF_HOOK

public static final MonitorEventAgentStatus.AgentStatus OFF_HOOK
The agent is in 'Off hook' status.


CALL_ON_HOLD_

public static final int CALL_ON_HOLD_
Integer value for CALL_ON_HOLD.

See Also:
Constant Field Values

CALL_ON_HOLD

public static final MonitorEventAgentStatus.AgentStatus CALL_ON_HOLD
The agent is in 'Call On Hold' status.