Package com.genesyslab.ail.workflow

Provides interfaces to manage Workbins.

See:
          Description

Interface Summary
AgentGroupWorkbin A workbin that is defined by an agent group.
AgentWorkbin A workbin that is defined by agent.
PlaceGroupWorkbin A workbin that is defined by a place group.
PlaceWorkbin A workbin that is defined by a place.
Queue A queue that contains multimedia interactions.
Workbin A Workbin is a container for interactions defined by agent or by place in the Configuration Layer.
WorkbinManager The manager of Workbins for a place.
 

Class Summary
Workbin.Type Enumerates the possible types of workbins.
 

Package com.genesyslab.ail.workflow Description

Provides interfaces to manage Workbins.