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Dn of the given type configured on
this Place.
Dn of the given type configured on
this Place.
ABSENT.
AbstractDn status changes, data changes...AbstractInteraction.InteractionEvent.InteractionChat.
ConfServerProtocol instance.
Contact's e-mail
addresses.
Interaction.
Contact's phone
numbers.
Place.
SRLListener to the listener list for events on SRL updates.
StandardResponse to the favorites of this
Agent.
TServerProtocol instance associated with this switch.
WorkbinListener to the listener list for events on this workbin.
WorkbinListener to the listener list for
events on this workbin.
Agent.afterCallWork( String, Map, Map ).
afterCallWork( queue, reasons, null ).
afterCallWork( null, null, null ).
Place.afterCallWork(String, Map, Map) with default parameters.
Place.afterCallWork(String, Map, Map).
Dns of this place.
AGENT.
AGENT_CHOOSE_NOT_IN_SUGGESTED_RESPONSE_TYPE.
AGENT_CHOOSE_ONE_OF_SUGGESTED_RESPONSE_TYPE.
AgentGroup objects.
AGENT_GROUP.
Security tab of the Person object for that agent in the Configuration Layer.Agent.Agent.AIL.
ALREADY_RUNNING.
InteractionVoice.alternateCall( Map, Map ).
Interaction.
APPLICATION_NAME_INCORRECT.
APPLICATION_TYPE_INCORRECT.
booleans representing the possibility of all the requests on
this object.
Dn of the given type on this
Place are busy.
Dn of the given type on this
Place are busy.
CallbackRecord.Status.CallbackRecord status change.CallbackRecord.OutboundService.
OutboundService.
OutboundService
OutboundService
OutboundService.cancelRecord(String, boolean).
InteractionMailIn/InteractionMailOut
or modify/update categorization made by the system (on InteractionMailIn).CHAT.
InteractionChat.Workbins.InteractionVoice.completeConference( Map, Map ).
InteractionVoice.completeTransfer( Map, Map ).
CONFIG.
CONFIGURED_RESPONSE_TYPE.
CONNECTION_FAILED.
Contact objects.
ContactAttributeMetaData.Attachment instances from another source (a StandardResponse or another InteractionMailOut)
into this interaction.
Contact with this information.
Contact with no information.
Contact with information.
OutboundChainInfo was created on the place.
Integer value for reason CREATED.
EmailAddress from two strings.
EmailAddress from a string.
InteractionWebcallback.
Place.createInteraction(MediaType, Interaction, String).
Dn of this place.
SearchContactTemplate instance.
SearchInteractionTemplate instance.
SearchSRLTemplate instance.
ContactAttributeMetaData as a ContactAttributeValue
for String value according to the type.
ContactAttributeMetaData as a ContactAttributeValue
for Date value according to the type.
ContactAttributeMetaData as a ContactAttributeValue
for byte array value according to the type.
CustomAttachedData.CustomAttachedData.DATABASE.
Contact from the database.
Contact to be deleted
has pending interactions.OutboundChainInfo of the place was deleted.
Integer value for reason DELETED.
InteractionVoice.deleteFromConference( String, Map, Map ).
Dn objects.
AbstractDn.queryStatus() is deprecated.
AbstractDn.queryStatus() is deprecated.
Dn changes.DnFunction.DnFunction.Dn.DN could not be registered in
the TServer.DnRoutingPoint status changes, data changes...DnRoutingPoint.Do Not Call.
OutboundService.doNotCallRecord(String, String, boolean).
Do Not Call.
EnumValue objects.
Enumerator object, defined in the Configuration Layer.Enumerator objects.
Enumerator object, defined in the Configuration Layer.true if this object represents the same enumerated type.
true if this object really exists in the
Configuration Layer.
SearchContactTemplate.SearchContactTemplate.SearchContactTemplate.IDs of the
Category as a Collection of Strings
according to the filter.
IDs of the
StandardResponse and Category
as a SearchSRLResult according to the filter.
IDs of the
StandardResponse and Category instance that belong to the root categories and match
the given filter.
IDs of the
StandardResponse as a Collection of Strings
according to the filter.
AbstractCallType for this value.
AbstractDnSummary objects that the
agent associated with this instance is allowed to see,
according to his or her permissions defined in the
Configuration Layer.
AbstractDnSummary with this ID on the tenant of the application.
Action for this value.
Action for this value.
Action for this value.
Action for this value.
Action for this value.
Action for this value.
Action for this value.
Action for this value.
Action for this value.
Action for this value.
Action for this value.
Action for this value.
Action for this value.
Action for this value.
Action for this value.
Action for this value.
Action for this value.
Action for this value.
Action for this value.
Action for this value.
ActorType for this value.
AgentConfigView with this agent ID.
StandardResponse
as a StandardResponse.UsageType.
AgentGroups to which this Agent belongs as a
Collection of AgentGroup.
AgentGroupSummary objects that the
agent associated with this instance is allowed to see,
according to his or her permissions defined in the
Configuration Layer.
AgentGroupSummary objects that the
agent associated with this instance is allowed to see,
according to his or her permissions defined in the
Configuration Layer.
AgentGroupSummary with this ID on the tenant of the application.
Collection of Ids.
Collection of Ids.
Collection of
PersonSummary.
Agent instance that performed the merge action.
AilFactory.
CustomAttachedData defined in the Configuration Layer.
Contact as
a Map of (String address,
String description).
InteractionAttributeMetaData.
Contact as a
Map of (String phone number,
String description).
Annex of the
DN object defined in the Configuration Layer.
Annex of the Person object defined in the Configuration Layer.
Annex of this view, as defined in the Configuration Layer.
Annex of this workbin, as defined in the Configuration Layer.
ApplicationType for this value.
String value associated with this key among the attached data of
this AbstractInteraction.
Object value associated with this key among the attached data of
this AbstractInteraction.
Attachment.
Attachment.
Attachment.
AttachmentManager.
List of
Attachment.
StandardResponse as a Collection of
Attachments.
SearchSRLTemplate.SRLAttribute.
ContactAttributeMetaData identifier of this
ContactAttributeValue as a String.
InteractionAttributeValue as a String.
ContactAttributeMetaData name of this
ContactAttributeValue as a String.
InteractionAttributeMetaData of this
InteractionAttributeValue as a String.
ContactAttributeValue as a byte array
according to the type.
StandardResponse.
StandardResponse,
with the standard field codes replaced by their values, using data
passed in parameters.
StandardResponse
with all field codes replaced by their values.
CallbackService object associated with this place.
CallbackStatus for this value.
CallbackType for this value.
CallResult for this value.
CallResult for this value.
CallType for this value.
CallType for this value.
OutboundCampaignInfo with this ID among those currently handled by this
OutboundService.
true whether or not this interaction can be the parent of another interaction stored in UCS.
Category IDs.
Collection of the Category.
Category instance for the given category ID.
Category that was assigned to this interaction.
InteractionSummary.
StandardResponse as a String.
InteractionCallbackRequest.getCallbackStatus() instead.
Notification instance that represents a policy for the subscription of
events where an event is sent each time the counter value changes.
LinkedList
of HistoryItem.
Collection of
Category.
null if there is
no CoBrowse party.
InteractionVoice.isConferenceOwner() instead.
ConfServerProtocol instance that the AIL uses.
Contact of this ID.
Contact with this ID.
Contact to whom this
History belongs.
Interaction represented
by this history item.
ContactAttributeMetaData.
ContactAttributeMetaData instance for
an existing attribute ID.
ContactAttributeMetaData instance for
an existing attribute.
Contact.
ContactManager.
ContentType of this message.
CustomAttachedData to which this
CustomAttachedDataValue belongs.
CustomAttachedData with this ID.
CustomAttachedData with this name.
CustomAttachedData defined in the
Configuration Layer.
Collection of String.
Interaction was created.
InteractionSummary.
ContactAttributeValue as a Date
according to the type.
InteractionAttributeValue as a Date
according to the type.
null if there is no default value.
null if no value is defined as
default.
ContactAttributeValue as a String.
CustomAttachedData defined in the
Configuration Layer.
InteractionAttributeValue as a String.
String.
StandardResponse as a String.
ContactAttributeMetaData.
ContactAttributeMetaData as a String.
CustomAttachedData defined in the
Configuration Layer.
CustomAttachedDataValue defined in the
Configuration Layer.
InteractionAttributeMetaData as a String.
Dn with this ID.
DN to which this event is related.
DN for which the registration
failed.
InteractionVoice.getDn() for voice interactions.
Status of the current DND function.
DnFunction object form which this event is originating.
VOICE, otherwise
null.
DnRoutingPoint with this ID if it
exists and the license is OK.
Agent.getDns().
MonitorEventAgentStatus.getMediaStatuses().
Dns that are in this place.
VOICE, otherwise null.
true if the customer asked to receive e-mail notifications about the
processing of this InteractionWebcallback.
ContactAttributeMetaData instance for
the EmailAddress attribute.
Interaction processing was over.
Enumerator with this ID.
Enumerator this value belongs to.
String representing the error that
occurred.
EventReason for this value.
EventReason for this value.
EventReason for this value.
EventReason for this value.
EventReason for this value.
EventReason for this value.
null if this Standard Response never expires.
ContactAttributeMetaData instance for
the FirstName attribute.
ContactAttributeMetaData as a String.
InteractionAttributeMetaData as a String.
FORWARD_SET event, returns the target DN.
List of HistoryItem.
HistoryManager.
PlaceGroup.
ServiceException that occurred when initializing
the AIL.
null.
Interaction to which this event is related.
Interaction object.
InteractionAttributeMetaData instance with this attribute
ID.
InteractionAttributeMetaData that has this name.
InteractionAttributeMetaData instance
for ownerId.
InteractionAttributeMetaData instance
for StartDate.
InteractionAttributeMetaData instance
for Subject.
InteractionChat to which this event is related.
InteractionManager.
InteractionMultimedia object.
Interaction currently active on this place.
InteractionVoiceCallback to which this event is related.
InteractionAttributeValue as a Integer
according to the type.
InteractionAttributeMetaData.
String.
StandardResponse as a String.
ContactAttributeMetaData instance for
the LastName attribute.
LeafOperator for this value.
Action for this value.
InteractionCallbackRequest.getDN() belongs to.
Agents currently logged in this
AIL.
Agent.getLoggedDns().
MakeCallType for this value.
String.
Dns are Voice media, others are none.
Media for this value.
Place.
Map of (String, MonitorEventMediaStatus).
Media for this value.
Contact.
ContactAttributeValue as a String.
Mode for this value.
ContactAttributeMetaData as a Date.
InteractionAttributeMetaData
as a Date.
Date.
Monitor instance which provides real-time information
such as agent status.
AgentGroup.
AgentGroup.
ContactAttributeMetaData as a String.
CustomAttachedData defined in the Configuration
Layer.
CustomAttachedDataValue defined in the
Configuration Layer.
EnumValue as defined in the Configuration
Layer.
InteractionAttributeMetaData as a String.
Media.
String.
StandardResponse.
NodeOperator for this value.
InteractionWebcallback must be sent.
Operation for this value.
OutboundChain that was modified.
null.
OutboundService object associated with this place.
OutboundStatus for this value.
Integer.
String parameter
for changes in the current workbin.
FilterNode of a sub-node expression FilterNode.
Category.
Interaction to which this one replies.
Person with this user name.
AilFactory.getPlace(String)
Person from a login ID on a switch.
PersonSummary objects that the agent
associated with this instance is allowed to see, according to
his or her permissions defined in the Configuration Layer.
PersonSummary with this ID on the tenant of the application.
ContactAttributeMetaData instance for
the PhoneNumber attribute.
PhoneType for this value.
Place with this ID.
Place to which this DN is bound, or null if this DN is not bound to a Place.
Place on which no available
Dn was found.
Place to which this interaction is bound, or null if no Place to which this Media belongs.
PlaceGroups to which this Place belongs as a
Collection of PlaceGroup.
PlaceSummary objects that the agent
associated with this instance is allowed to see, according to
his or her permissions defined in the Configuration Layer.
PlaceSummary with this ID on the tenant of the application.
Collection of predefined contact attribute values or null for this
ContactAttributeMetaData as a Collection of
ContactAttributeValue.
InteractionAttributeMetaData as a Collection of
InteractionAttributeValue.
OutboundRecord.
Queue with this ID on the tenant of the application.
Interaction currently is.
Queue where this interaction currently is.
Queue objects that the agent
associated with this instance is allowed to see, according to
his or her permissions defined in the Configuration Layer.
Strings.
Reason for this value.
OutboundChain was modified.
String reason for changes
in this workbin.
Dn was found.
Reason for this value.
Reason for this value.
Reason for this value.
reply-to address of this e-mail.
Resource Manager.
ResourceProperty for an agent.
ResourceProperty for an agent.
InteractionWebcallback.
Map of attributes and status options that will be loaded.
RoutingInteraction with this ID.
DnRoutingPoint with this ID if it
exists and the license is OK.
null
if it is an ASAP callback.
SearchSRLAttributes of the SRL search filter.
String.
InteractionSummary.
Map of (String service name,
ServiceStatus).
SkillSummary objects that the agent
associated with this instance is allowed to see, according to
his or her permissions defined in the Configuration Layer.
SkillSummary with this ID on the tenant of the application.
SortableContactAttribute instances.
SortableInteractionAttribute
that will be used for sorting data.
Map.
ObjectEvent initially
occurred.
ContactAttributeMetaData.
SRLAttribute for this value.
SRLOperator for this value.
StandardResponse instance for the
given standard response ID (ContactServerID).
IDs of the
StandardResponse of a specific Agent
as a Collection of Strings.
StandardResponse of a specific
Agent as a Collection of
Strings.
Collection of
StandardResponses.
StandardResponse IDs.
StandardResponse that belong to the given category.
Status for this value.
Status for this value.
Status for this value.
Status for this value.
Status for this value.
Status for this value.
DnFunctionEvent.getType().
Interaction this event is about.
Status for this value.
Status for this value.
Media.
Status for this value.
Status for this value.
Status for this value.
Status for this value.
Status for this value.
Status for this value.
String.
Status for this value.
Status for this value.
Status for this name.
StandardResponse.
StandardResponse,
with the standard field codes replaced by their values.
StandardResponse,
with all field codes replaced by their values.
ContactAttributeValue as a String
according to the type.
InteractionAttributeValue as a String
according to the type.
InteractionSummary.
AilFactory.getSwitch(java.lang.String).
Switch with this name.
DN belongs.
VOICE, otherwise null.
-1 if it is not
available.
String.
Integer.
Notification instance that represents a policy for the subscription of events
where an event is sent every period seconds.
InteractionWebcallback.getStartTime() and
InteractionWebcallback.getEndTime().
ContactAttributeMetaData instance for
the Title attribute.
List of IMEvent
TreatmentType for this value.
TreatmentType for this value.
TServerProtocol instance associated with this switch.
String.
Type for this value.
Type for this value.
Type of this chat party.
Type for this int value.
Type for this string value.
Type for this value.
ContactAttributeMetaData as a Type.
Type for this value.
ContactAttributeValue as a Type.
Type for this value.
CustomAttachedData defined in the Configuration
Layer.
Type for this value.
CustomAttachedData defined in the Configuration
Layer.
Type for this value.
Type for the given value.
Type for this value.
Type for this value.
Type for this value.
Type for this value.
Type for this value.
Type for this value.
Type for this int value.
Type for this string value.
Type for this value.
InteractionAttributeMetaData as a Type.
Type for this value.
InteractionAttributeValue as a Type.
Type for this value.
InteractionSummary.
Media.
TreatmentType for this value.
Type for this value.
ServiceStatus for this value.
Category.Type.
Type for this value.
Type for this value.
Type for this value.
Type for this value.
Type for this value.
CoBrowseURL.
user name of this person.
Enumerator.
Workbin relies.
Visibility of this chat party.
Visibility for this value.
Visibility for this string value.
Visibility for this value.
Visibility for this string value.
InteractionWebcallback.
WcbStatus for this value.
InteractionWebcallback.
WcbType for this value.
Workbin
that has changed.
WorkbinManager object associated with this place.
null if this interaction is not
in a workbin.
WorkbinOperation for this value.
null if it is not currently in a workbin.
Collection.
WorkbinSummary objects that the agent
associated with this instance is allowed to see, according to
his or her permissions defined in the Configuration Layer.
WorkbinSummary with this ID on the tenant of the application.
Workmode for this value.
ConfServerProtocol instance.
TServerProtocol
instance.
InteractionVoiceCallback.
InteractionChat.
KwInteractionContext.
true if this e-mail has attached files.
true if this StandardResponse
has attached files.
History of a Contact.InteractionVoice.holdCall( Map, Map ).
String.InteractionVoice.initiateConference( String, String, Map, Map, Map ).
InteractionVoice.initiateConference( String, String, Map, Map, Map ).
InteractionVoice.initiateTransfer( String, String, String, Map, Map, Map ).
InteractionVoice.initiateTransfer( String, String, String, Map, Map, Map ).
Interaction objects.
InteractionAttributeMetaData is a facility for application
to add new information in interaction for specific purposes.InteractionAttributeMetaData.InteractionChatEventInteractionChat session.Interaction.
InteractionEvent.InteractionInvitationIn is an interaction for the collaboration feature.InteractionInvitationOut is a fake interaction for the collaboration feature.InteractionInvitationParentIn is an interaction for the collaboration feature.Interaction.InteractionVoiceOutbound.OutboundChain interface.OutboundChain interface.OutboundChain interface.OutboundChain interface.Possible.InteractionInvitationOut
was added for an InteractionMailOut.
InteractionInvitationOut
was cancelled for an InteractionMailOut.
InteractionInvitationOut.InteractionInvitationOut
was deleted for an InteractionMailOut.
IS.
ContactAttributeMetaData as a boolean.
InteractionAttributeMetaData as a boolean.
true if this Person is actually an agent.
true if this PersonSummary is really an agent.
true if this item belongs to the archive
history.
true if this interaction status is
bridged.
true if this switch is capable of doing this action.
true if this switch is capable of doing this action.
ContactAttributeMetaData as a boolean.
true if this value is a default one.
true if this is the default value.
true if this object has been modified
since it was last saved.
true if the feature has been turned on.
true if this interaction is terminated.
true if the Interaction has been marked as terminated.
Possible.isPossible(com.genesyslab.ail.Enum) instead.
Person object.
Person object.
Place object in the Configuration Layer.
Place object.
true if this e-mail was escalated.
true if an external server made the authentication.
OutboundCampaignInfo.requestLogout() has been acknowledged by the Outbound Server.
true if this interaction can be stopped with no more processing.
true if the media of this interaction is a connected media.
true if this request is possible.
ContactAttributeValue as a boolean.
ContactAttributeValue as a boolean.
true if this interaction is submitted for
QA review.
true if this interaction was created when executing a callback.
true if the active record was created when executing a callback.
ContactAttributeMetaData as a boolean.
Possible.isPossible(com.genesyslab.ail.Enum) instead.
ContactAttributeMetaData as a boolean.
InteractionAttributeMetaData as a boolean.
true if this event announces a change in the
status of the interaction.
Contact.undoMerge() method can be called for this Contact.
true if this switch is capable of handling this workmode.
KwInteractionContext status
changes.KwInteractionContext.InteractionVoice.leaveConference( Map, Map ).
LICENSE.
Agent.login( Place, String, String, String, Dn.Workmode, Map, Map ).
login( loginId, password, queue, workmode, reasons, null ).
Place.login(String, String, String, Dn.Workmode, Map,
Map).
Dns of this place.
LOGIN_INCORRECT.
Agent.logout( String, Map, Map ).
logout( queue, reasons, null ).
logout( null, null, null ).
Place.logout(String, Map, Map) with default parameters.
Place.logout(String, Map, Map).
Dns of this place.
AbstractInteraction with these parameters, or null if not found.
InteractionVoice.makeCall( String, String, InteractionVoice.MakeCallType, Map, Map, Map ).
Interaction as done.
Mark Processed request to the Outbound Server for the active record of the outbound chain.
boolean autorestart value in the Configuration Layer.
Visibility values
Visibility values.
Type.
Visibility values.
Visibility values.
ACD Position or Extension
Place.Media.PlaceEventMediaStatusChanged.Media.ACD Position or Extension
Dn dedicated to a Media in the Agent Interaction
Layer.Contact into this
Contact.
Interaction into the History of another Contact.
MonitorListener listeners.MonitorEventMediaStatus.DnTypeMonitorEventMediaStatus.StatusVOICE media.Monitor times out.Switch associated with this service.
InteractionVoice.muteTransfer( String, String, String, Map, Map, Map ).
InteractionVoice.muteTransfer( String, String, String, Map, Map, Map ).
Dn is available for the
requested action.Dn is
available.Interaction
requires a Contact but there is no
Contact currently affected to this
Interaction.Interaction
requires a Dn but there is no Dn
currently affected to this Interaction.Interaction
requires another Interaction be present on the same
Dn, yet there is no other Interaction.Interaction
requires this Interaction to be on a
Place.Agent.notReady( String, Dn.Workmode, Map, Map ).
notReady( queue, workmode, reasons, null ).
notReady( null, null, null, null ).
Place.notReady(String, Dn.Workmode, Map, Map) with default parameters.
Place.notReady(String, Dn.Workmode, Map, Map).
Dns of this place.
IdObject.OFF.
ON.
OutboundService.PlaceEventOutboundChainInfo event.OutboundService interface represents the extra features for handling
outbound requests of a particular agent or place.Participant
is added for an InteractionInvitationOut.
Participant
is deleted for an InteractionInvitationOut.
Participant.MonitorEventStatus value that represents the current status of the object
object_id.
Person objects.
Place objects.
PLACE.
PlaceGroup objects.
PLACE_GROUP.
Place.OutboundChain instance bound to a place.Place.CallbackRecord.CallResult.
ConfServerProtocol instance that the AIL uses to access the Configuration Server.ConfServerProtocol instance.TServerProtocol class instance associated with a given switch.TServerProtocol instance.Place.
Queue objects.
Agent.ready( String, Dn.Workmode, Map, Map ).
ready( queue, workmode, reasons, null ).
ready( null, null, null, null ).
Place.ready(String, Dn.Workmode, Map, Map) with default parameters.
Place.ready(String, Dn.Workmode, Map, Map).
Dns of this place.
InteractionVoice.reconnectCall( Map, Map ).
InteractionVoiceOutbound has changed.
InteractionVoiceOutbound has changed.
OutboundRecord has changed.
OutboundRecord has changed.
InteractionVoice.redirectCall( String, Map, Map ).
Interaction.
InteractionChat.
ContactAttributeMetaData.
InteractionChat.
Contact's e-mail
addresses.
Interaction.
Contact's phone
numbers.
Place.
SRLListener from the listener list for SRL events.
StandardResponse from the favorites of
this Agent.
WorkbinListener from the listener list for workbin events.
InteractionMailIn.reply(String, boolean, boolean).
InteractionWebcallback for some time later.
RESTORING.
InteractionVoice.retrieveCall( Map, Map ).
String.
ChatParty.Visibility.
RoutingInteraction.RoutingInteraction.Collection of Contact.
IDs of the
StandardResponse as a Collection of Strings
according to the given filter.
categoryOnly boolean value of
the SRLManager.findCategoriesResponsesFromRoots(java.lang.Boolean, com.genesyslab.ail.srl.SearchSRLTemplate) method.InteractionInvitationIns into a workbin
or a queue according to the type of the Participant.
InteractionVoice.sendDTMF( String, Map, Map ).
ContactAttributeValue as a byte array
according to the type.
Contact of this Interaction.
ContactAttributeValue as a Date
according to the type.
InteractionAttributeValue as a Date
according to the type.
ContactAttributeValue as a String.
Contact.
InteractionAttributeValue as a Integer
according to the type.
Contact.
ContactAttributeValue as a String.
ContactAttributeValue as a boolean.
reply-to address of this e-mail.
ContactAttributeValue as a String
according to the type.
InteractionAttributeValue as a String
according to the type.
OutboundRecord.setTimeZone(String) instead.
Contact.
InteractionVoice.singleStepConference( String, String, Map, Map, Map ).
InteractionVoice.singleStepConference( String, String, Map, Map, Map ).
InteractionVoice.singleStepTransfer( String, String, String, Map, Map, Map ).
InteractionVoice.singleStepTransfer( String, String, String, Map, Map, Map ).
Skill objects.
StandardResponse.InteractionMailOut
and/or categorizing InteractionMailIn.STAT.
StandardResponse objects.
STOPPED.
object_id.
Switch objects.
TELEPHONY.
String representation of this object.
String.
String representation of this enumerated value.
String representation of this
Exception.
String representation of this
Exception.
String representation of this error.
String representation of this
Exception.
String representation for this
ServiceStatus.
InteractionInvitationIns according to
the Participant type:Contact.
UNKNOWN.
UNKNOWN_HOST.
OutboundChainInfo of the place was updated.
Integer value for reason UPDATED.
Workbin objects.
Workbin is a container for interactions defined by agent or by place
in the Configuration Layer.Workbin.Workbins for a place.
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