Package com.genesyslab.ail.srl

Provides interfaces and a class to manage standard responses.

See:
          Description

Interface Summary
Category A facility for the agent to categorize InteractionMailIn/InteractionMailOut or modify/update categorization made by the system (on InteractionMailIn).
SearchSRLAttribute Defines a SRL attribute to be searched.
SearchSRLResult Defines the result of SRL searches according to the categoryOnly boolean value of the SRLManager.findCategoriesResponsesFromRoots(java.lang.Boolean, com.genesyslab.ail.srl.SearchSRLTemplate) method.
SearchSRLTemplate Defines the template used to search for standard responses.
SRLManager The library of StandardResponse.
StandardResponse A standard response is a pattern used by agent for filling InteractionMailOut and/or categorizing InteractionMailIn.
 

Class Summary
Category.Type Constants that describe the different types of categories.
SearchSRLTemplate.SRLAttribute Lists the possible attributes that you can use for a SRL search.
SearchSRLTemplate.SRLOperator Lists the possible attributes that you can use for a SRL search.
SRLManager.ResponseType This enum lists the possible response types that an agent can work out.
StandardResponse.UsageType Constants that describe the type of Agent Desktop Usage.
 

Package com.genesyslab.ail.srl Description

Provides interfaces and a class to manage standard responses.