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public interface InteractionSummary
Summary information for an interaction.
| Nested Class Summary |
|---|
| Nested classes/interfaces inherited from interface com.genesyslab.ail.IdObject |
|---|
IdObject.ObjectType |
| Method Summary | |
|---|---|
java.lang.String |
getCategoryId()
Returns the ID of the category of this InteractionSummary. |
java.lang.String |
getContactServerId()
Returns the ID of this interaction in the Contact Server. |
java.util.Date |
getDateCreated()
Returns the date of creation of this InteractionSummary. |
Interaction |
getInteraction()
Returns the Interaction object. |
java.lang.String |
getInteractionSubType()
Returns the interaction's subtype name. |
java.lang.String |
getInteractionType()
Returns the interaction's type name. |
java.lang.String |
getMediaType()
Returns the interaction's media type name. |
java.lang.String |
getSender()
Returns the sender of this InteractionSummary. |
java.lang.String |
getSubject()
Returns the subject of this InteractionSummary. |
Interaction.Type |
getType()
Returns the type of this InteractionSummary. |
| Methods inherited from interface com.genesyslab.ail.IdObject |
|---|
getId, getObjectType |
| Method Detail |
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java.lang.String getContactServerId()
Note: If the DATABASE service is not available, that is, if Universal Contact Server (UCS)
is not connected, do not call this method.
java.util.Date getDateCreated()
InteractionSummary.
Interaction.Type getType()
InteractionSummary.
java.lang.String getSender()
InteractionSummary.
java.lang.String getSubject()
InteractionSummary.
java.lang.String getCategoryId()
InteractionSummary.
Interaction getInteraction()
throws RequestFailedException
Interaction object.
RequestFailedExceptionjava.lang.String getMediaType()
java.lang.String getInteractionType()
java.lang.String getInteractionSubType()
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