Constant Field Values


Contents
com.genesyslab.*

com.genesyslab.ail.AbstractDn.Status
public static final int MAX 50
public static final int OUT_OF_SERVICE_ 0

com.genesyslab.ail.AbstractDn.Type
public static final int EXT_ROUTING_POINT_ 0
public static final int MAX 50
public static final int MEDIA_ 5
public static final int QUEUE_ 4
public static final int ROUTING_POINT_ 2
public static final int ROUTING_QUEUE_ 1
public static final int VIRTUAL_QUEUE_ 6
public static final int VIRTUAL_ROUTING_POINT_ 3

com.genesyslab.ail.AbstractInteraction.AbstractCallType
public static final int CONSULT_ 4
public static final int INBOUND_ 2
public static final int INTERNAL_ 1
public static final int MAX 50
public static final int OUTBOUND_ 3
public static final int UNKNOWN_ 0

com.genesyslab.ail.AbstractInteraction.Status
public static final int IDLE_ 2
public static final int MAX 50
public static final int NEW_ 1
public static final int UNKNOWN_ 0

com.genesyslab.ail.ActionCode.Type
public static final int BUSY_OFF_ 0
public static final int BUSY_ON_ 1
public static final int CONFERENCE_ 2
public static final int FORWARD_OFF_ 3
public static final int FORWARD_ON_ 4
public static final int INBOUND_CALL_ 5
public static final int INTERNAL_CALL_ 6
public static final int LOGIN_ 7
public static final int LOGOUT_ 8
public static final int MAX 50
public static final int NONE_ 9
public static final int NOT_READY_ 10
public static final int OUTBOUND_CALL_ 11
public static final int READY_ 12
public static final int TRANSFER_ 13

com.genesyslab.ail.AilLoader.ApplicationType
public static final int CLIENT_ 1
public static final int GENERIC_SERVER_ 2
public static final int MAX 50
public static final int SERVER_ 0

com.genesyslab.ail.CallbackRecord.Action
public static final int ACCEPT_ 5
public static final int CANCEL_ 1
public static final int MAX 50
public static final int PROCESSED_ 2
public static final int REJECT_ 3
public static final int RESCHEDULE_ 4
public static final int UNKNOWN_ 0

com.genesyslab.ail.CallbackRecord.CallbackOrigin
public static final int DESKTOP_ 3
public static final int IVR_ 1
public static final int MAX 50
public static final int UNKNOWN_ 0
public static final int WEB_ 2

com.genesyslab.ail.CallbackRecord.CallbackStatus
public static final int AGT_TRANSFER_ 0
public static final int CANCELED_BY_AGT_ 1
public static final int DISTRIBUTED_ 2
public static final int ENDTIME_EXPIRED_ 3
public static final int ERROR_ 4
public static final int FINAL_ 5
public static final int MAX 50
public static final int NOT_QUEUED_ 6
public static final int PROCESSED_BY_AGT_ 7
public static final int QUEUED_ 8
public static final int RECEIVED_ 9
public static final int REJECTED_BY_AGT_ 10
public static final int REPLACED_ 11
public static final int SUBMITTED_TO_AGT_ 12
public static final int TIMER_ 13
public static final int UNKNOWN_ 14

com.genesyslab.ail.CallbackRecord.CallbackType
public static final int ASAP_ 1
public static final int MAX 50
public static final int SCHEDULED_ 2
public static final int UNKNOWN_ 0

com.genesyslab.ail.CallbackRecord.CallResult
public static final int ABANDONED_ 21
public static final int AGENT_CALLBACK_ERROR_ 47
public static final int ALL_TRUNKS_BUSY_ 10
public static final int ANSWER_ 33
public static final int ANSWERING_MACHINE_ 9
public static final int BUSY_ 6
public static final int CALL_DROP_ERROR_ 42
public static final int DIAL_ERROR_ 41
public static final int DROPPED_ 26
public static final int DROPPED_NO_ANSWER_ 27
public static final int FAX_ 17
public static final int GENERAL_ERROR_ 3
public static final int GROUP_CALLBACK_ERROR_ 48
public static final int MAX 50
public static final int NO_ANSWER_ 7
public static final int NO_DIAL_TONE_ 35
public static final int NO_ESTABLISHED_ 38
public static final int NO_FREE_PORT_ERROR_ 44
public static final int NO_PROGRESS_ 36
public static final int NO_RINGBACK_ 37
public static final int NUTONE_ 34
public static final int OK_ 0
public static final int PAGER_DETECTED_ 39
public static final int SILENCE_ 32
public static final int SIT_DETECTED_ 8
public static final int SIT_INTERCEPT_ 13
public static final int SIT_INVALID_NUM_ 11
public static final int SIT_NO_CIRCUIT_ 15
public static final int SIT_REORDER_ 16
public static final int SIT_UNKNOWN_ 14
public static final int SIT_VACANT_ 12
public static final int STALE_ 46
public static final int SWITCH_ERROR_ 43
public static final int SYSTEM_ERROR_ 4
public static final int TRANSFER_ERROR_ 45
public static final int UNKNOWN_ 28
public static final int WRONG_PARTY_ 40

com.genesyslab.ail.CallbackRecord.Reason
public static final int CANCEL_ 1
public static final int INIT_ 5
public static final int MAX 50
public static final int PROCESSED_ 2
public static final int REJECT_ 4
public static final int RESCHEDULE_ 3
public static final int UNKNOWN_ 0

com.genesyslab.ail.CallbackRecord.Status
public static final int CLOSED_ 4
public static final int MANAGE_ 1
public static final int MAX 50
public static final int OPEN_ 3
public static final int PREVIEW_ 2
public static final int UNKNOWN_ 0

com.genesyslab.ail.ChatParty.Type
public static final int AGENT_ 2
public static final int CLIENT_ 1
public static final int EXTERNAL_ 4
public static final int MAX 5
public static final int SUPERVISOR_ 3
public static final int UNKNOWN_ 0

com.genesyslab.ail.ChatParty.Visibility
public static final int ALL_ 1
public static final int INT_ 3
public static final int MAX 4
public static final int UNKNOWN_ 0
public static final int VIP_ 2

com.genesyslab.ail.ContactAttributeMetaData.Type
public static final int BINARYVALUE_ 2
public static final int DATEVALUE_ 1
public static final int MAX 50
public static final int STRVALUE_ 0

com.genesyslab.ail.ContactAttributeValue.Type
public static final int BINARYVALUE_ 2
public static final int DATEVALUE_ 1
public static final int MAX 50
public static final int STRVALUE_ 0

com.genesyslab.ail.CustomAttachedData.Type
public static final int INTEGER_ 1
public static final int MAX 50
public static final int STRING_ 0

com.genesyslab.ail.Dn.Action
public static final int AFTERCALLWORK_ 4
public static final int DIAL_NEW_CALL_ 9
public static final int DN_STATUS_ 6
public static final int LOGIN_ 0
public static final int LOGOUT_ 1
public static final int MAKE_CALL_ 5
public static final int MAX 50
public static final int NOTREADY_ 3
public static final int READY_ 2
public static final int RELEASE_DN_ 7

com.genesyslab.ail.Dn.Media
public static final int CHAT_ 2
public static final int COBROWSE_ 4
public static final int EMAIL_ 1
public static final int MAX 50
public static final int VOICE_ 0
public static final int VOIP_ 3

com.genesyslab.ail.Dn.Status
public static final int AFTERCALLWORK_ 53
public static final int BUSY_AFTERCALLWORK_ 57
public static final int BUSY_LOGGED_OUT_ 54
public static final int BUSY_NOTREADY_ 56
public static final int BUSY_READY_ 55
public static final int LOGGED_OUT_ 50
public static final int MAX 100
public static final int NOTREADY_ 52
public static final int OUT_OF_SERVICE_ 0
public static final int READY_ 51

com.genesyslab.ail.Dn.Workmode
public static final int AFTER_CALL_WORK_ 3
public static final int AUTO_IN_ 2
public static final int AUX_WORK_ 4
public static final int MANUAL_IN_ 1
public static final int MAX 50
public static final int NO_CALL_DISCONNECT_ 5
public static final int RETURN_BACK_ 7
public static final int UNKNOWN_ 0
public static final int WALK_AWAY_ 6

com.genesyslab.ail.DnFunction.Action
public static final int CANCEL_FORWARD_ 3
public static final int MAX 50
public static final int SET_DND_OFF_ 1
public static final int SET_DND_ON_ 0
public static final int SET_FORWARD_ 2

com.genesyslab.ail.DnFunction.Status
public static final int MAX 50
public static final int OFF_ 2
public static final int ON_ 1
public static final int UNSPECIFIED_ 0

com.genesyslab.ail.DnFunction.Type
public static final int DND_ 1
public static final int FORWARD_ 3
public static final int HOOK_ 2
public static final int MAX 50
public static final int UNSPECIFIED_ 0

com.genesyslab.ail.DnRoutingPoint.Status
public static final int IN_SERVICE_ 50
public static final int MAX 100
public static final int OUT_OF_SERVICE_ 0

com.genesyslab.ail.DnRoutingPoint.Type
public static final int EXT_ROUTING_POINT_ 0
public static final int MAX 100
public static final int MEDIA_ 5
public static final int QUEUE_ 4
public static final int ROUTING_POINT_ 2
public static final int ROUTING_QUEUE_ 1
public static final int VIRTUAL_ROUTING_POINT_ 3

com.genesyslab.ail.Enum
public static final int CONSTANTS_RANGE 50

com.genesyslab.ail.Enumerator.Type
public static final int CONTACT_ATTRIBUTE_ 0
public static final int CUSTOM_ 1
public static final int INT_OP_ATT_ 2
public static final int MAX 50
public static final int ROLE_ 3

com.genesyslab.ail.FilterLeaf.LeafOperator
public static final int EQUAL_ 0
public static final int MAX 50
public static final int NOTEQUAL_ 1

com.genesyslab.ail.FilterLeaf.LeafWildcard
public static final int ANY_ 0
public static final int CHAR_ 1
public static final int MAX 50

com.genesyslab.ail.FilterNode.NodeOperator
public static final int AND_ 0
public static final int MAX 50
public static final int OR_ 1

com.genesyslab.ail.IdObject.ObjectType
public static final java.lang.String AGENT_GROUP "agent group"
public static final java.lang.String CONTACT "contact"
public static final java.lang.String DN "dn"
public static final java.lang.String ENUM_VALUE "enumerator value"
public static final java.lang.String ENUMERATOR "enumerator"
public static final java.lang.String INTERACTION "interaction"
public static final java.lang.String PERSON "person"
public static final java.lang.String PLACE "place"
public static final java.lang.String PLACE_GROUP "place group"
public static final java.lang.String QUEUE "queue"
public static final java.lang.String SKILL "skill"
public static final java.lang.String STD_RSP "standard response"
public static final java.lang.String SWITCH "switch"
public static final java.lang.String WORKBIN "workbin"

com.genesyslab.ail.Interaction.Action
public static final int ANSWER_CALL_ 0
public static final int MARK_DONE_ 2
public static final int MAX 50
public static final int QUERY_STATUS_ 3
public static final int RELEASE_CALL_ 1
public static final int SAVE_ 5
public static final int TRANSFER_ 4

com.genesyslab.ail.Interaction.Status
public static final int DIALING_ 54
public static final int DIALING_HELD_ 58
public static final int HELD_ 57
public static final int IDLE_ 2
public static final int MAX 100
public static final int NEW_ 1
public static final int ORIGINATING_ 53
public static final int PREVIEW_ 60
public static final int QUEUED_ 59
public static final int RINGING_ 56
public static final int TALKING_ 55
public static final int UNKNOWN_ 0

com.genesyslab.ail.Interaction.Type
public static final int ACKNOWLEDGEMENT_INTERACTION_ 18
public static final int AUTO_RESPONSE_INTERACTION_ 19
public static final int CALLBACKREQUEST_ 10
public static final int CHAT_ 7
public static final int CHATREQUEST_ 9
public static final int COBROWSE_ 11
public static final int COLLABORATION_INVITATION_IN_ 12
public static final int COLLABORATION_INVITATION_OUT_ 13
public static final int COLLABORATION_REPLY_OUT_ 15
public static final int CUSTOMER_REPLY_INTERACTION_ 21
public static final int EMAILIN_ 1
public static final int EMAILOUT_ 2
public static final int EMAILOUT_REPLY_ 16
public static final int INBOUND_COLLABORATION_REPLY_ 23
public static final int MAX 50
public static final int NDR_INTERACTION_ 20
public static final int OUTBOUND_COLLABORATION_INVITE_ 24
public static final int OUTBOUND_NOTIFICATION_ 26
public static final int PHONE_CALL_ 0
public static final int PHONE_CALL_CALLBACK_ 8
public static final int PHONE_CALL_OUTBOUND_ 6
public static final int REDIRECT_INTERACTION_ 22
public static final int ROUTING_INTERACTION_ 17
public static final int UNKNOWN_ 25
public static final int WEBCALLBACK_ 27

com.genesyslab.ail.InteractionAttributeMetaData.Type
public static final int DATEVALUE_ 1
public static final int INTEGERVALUE_ 2
public static final int MAX 50
public static final int STRVALUE_ 0

com.genesyslab.ail.InteractionAttributeValue.Type
public static final int DATEVALUE_ 1
public static final int INTEGERVALUE_ 2
public static final int MAX 50
public static final int STRVALUE_ 0

com.genesyslab.ail.InteractionChat.Action
public static final int ANSWER_CALL_ 0
public static final int CONFERENCE_ 6
public static final int MARK_DONE_ 2
public static final int MAX 10
public static final int PUSH_URL_ 7
public static final int QUERY_STATUS_ 3
public static final int RELEASE_CALL_ 1
public static final int SAVE_ 5
public static final int TRANSFER_ 4
public static final int TYPING_STARTED_ 8
public static final int TYPING_STOPPED_ 9

com.genesyslab.ail.InteractionMail
public static final java.lang.String QUOTE_HEADER_CONTACT "<contact>"
public static final java.lang.String QUOTE_HEADER_DATE "<date>"

com.genesyslab.ail.InteractionMail.Action
public static final int ANSWER_CALL_ 0
public static final int MARK_DONE_ 2
public static final int MAX 100
public static final int QUERY_STATUS_ 3
public static final int RELEASE_CALL_ 1
public static final int SAVE_ 5
public static final int TRANSFER_ 4

com.genesyslab.ail.InteractionMailIn.Action
public static final int ANSWER_CALL_ 0
public static final int MARK_DONE_ 2
public static final int MAX 150
public static final int QUERY_STATUS_ 3
public static final int RELEASE_CALL_ 1
public static final int REPLY_ 100
public static final int SAVE_ 5
public static final int TRANSFER_ 4
public static final int TRANSFER_EXTERNAL_AGENT_ 101

com.genesyslab.ail.InteractionMailOut.Action
public static final int ANSWER_CALL_ 0
public static final int CREATE_INVITATION_ 102
public static final int DELETE_ 101
public static final int MARK_DONE_ 2
public static final int MAX 150
public static final int QUERY_STATUS_ 3
public static final int RELEASE_CALL_ 1
public static final int SAVE_ 5
public static final int SEND_ 100
public static final int TRANSFER_ 4

com.genesyslab.ail.InteractionMultimedia.StopProcessingReason
public static final int ABANDONED_ 1
public static final int AUTO_RESPONDED_ 2
public static final int FORWARDED_ 3
public static final int MAX 100
public static final int NORMAL_ 4
public static final int REDIRECTED_ 5
public static final int SENT_ 7
public static final int TERMINATED_ 6

com.genesyslab.ail.InteractionVoice.Action
public static final int ACCEPT_PREVIEW_ 76
public static final int ALTERNATE_ 53
public static final int ANSWER_CALL_ 0
public static final int COMPLETE_CONFERENCE_ 59
public static final int COMPLETE_TRANSFER_ 56
public static final int CONFERENCE_ 58
public static final int DELETE_FROM_CONFERENCE_ 61
public static final int HOLD_ 51
public static final int INIT_TRANSFER_ 55
public static final int LEAVE_CONFERENCE_ 60
public static final int LISTEN_DISCONNECT_ 74
public static final int LISTEN_RECONNECT_ 75
public static final int MAKE_CALL_ 50
public static final int MARK_DONE_ 2
public static final int MAX 100
public static final int MUTE_OFF_ 67
public static final int MUTE_ON_ 66
public static final int MUTE_TRANSFER_ 62
public static final int NETWORK_ALTERNATE_ 70
public static final int NETWORK_CONFERENCE_ 73
public static final int NETWORK_CONSULT_ 68
public static final int NETWORK_RECONNECT_ 71
public static final int NETWORK_SINGLE_STEP_TRANSFER_ 69
public static final int NETWORK_TRANSFER_ 72
public static final int QUERY_STATUS_ 3
public static final int RECONNECT_ 54
public static final int REDIRECT_CALL_ 64
public static final int REJECT_PREVIEW_ 77
public static final int RELEASE_CALL_ 1
public static final int RETRIEVE_ 52
public static final int SAVE_ 5
public static final int SEND_DTMF_ 63
public static final int SINGLE_STEP_CONFERENCE_ 65
public static final int SINGLE_STEP_TRANSFER_ 57
public static final int TRANSFER_ 4

com.genesyslab.ail.InteractionVoice.CallType
public static final int CONSULT_ 4
public static final int INBOUND_ 2
public static final int INTERNAL_ 1
public static final int MAX 100
public static final int OUTBOUND_ 3
public static final int UNKNOWN_ 0

com.genesyslab.ail.InteractionVoice.MakeCallType
public static final int DIRECT_AGENT_ 1
public static final int DIRECT_PRIORITY_ 4
public static final int MAX 50
public static final int PRIORITY_ 3
public static final int REGULAR_ 0
public static final int SUPERVISOR_ 2

com.genesyslab.ail.InteractionVoice.NetworkStatus
public static final int CONFERENCED_ 4
public static final int CONNECTED_ 2
public static final int HELD_ 3
public static final int INITIATED_ 1
public static final int MAX 50
public static final int NO_PARTY_ 5
public static final int NONE_ 0

com.genesyslab.ail.InteractionVoiceCallback.Action
public static final int ACCEPT_AND_DIAL_ 100
public static final int ALTERNATE_ 53
public static final int ANSWER_CALL_ 0
public static final int COMPLETE_CONFERENCE_ 59
public static final int COMPLETE_TRANSFER_ 56
public static final int CONFERENCE_ 58
public static final int DECLINE_ 101
public static final int DELETE_FROM_CONFERENCE_ 61
public static final int HOLD_ 51
public static final int INIT_TRANSFER_ 55
public static final int LEAVE_CONFERENCE_ 60
public static final int MAKE_CALL_ 50
public static final int MARK_DONE_ 2
public static final int MAX 150
public static final int MUTE_OFF_ 67
public static final int MUTE_ON_ 66
public static final int MUTE_TRANSFER_ 62
public static final int QUERY_STATUS_ 3
public static final int RECONNECT_ 54
public static final int REDIRECT_CALL_ 64
public static final int RELEASE_CALL_ 1
public static final int RETRIEVE_ 52
public static final int SAVE_ 5
public static final int SEND_DTMF_ 63
public static final int SINGLE_STEP_CONFERENCE_ 65
public static final int SINGLE_STEP_TRANSFER_ 57
public static final int TRANSFER_ 4

com.genesyslab.ail.InteractionVoiceCallback.CallbackStatus
public static final int ACCEPTED_ 2
public static final int CLOSED_CANCELED_ 3
public static final int CLOSED_DECLINED_ 5
public static final int CLOSED_DONE_ 4
public static final int MAX 50
public static final int PRESENTED_ 1
public static final int UNKNOWN_ 0

com.genesyslab.ail.InteractionVoiceOutbound.Action
public static final int ADD_RECORD_TO_CHAIN_ 100
public static final int ALTERNATE_ 53
public static final int ANSWER_CALL_ 0
public static final int CANCEL_ 101
public static final int COMPLETE_CONFERENCE_ 59
public static final int COMPLETE_TRANSFER_ 56
public static final int CONFERENCE_ 58
public static final int DELETE_FROM_CONFERENCE_ 61
public static final int DO_NOT_CALL_ 102
public static final int HOLD_ 51
public static final int INIT_TRANSFER_ 55
public static final int LEAVE_CONFERENCE_ 60
public static final int MAKE_CALL_ 50
public static final int MARK_DONE_ 2
public static final int MARK_PROCESSED_ 103
public static final int MAX 150
public static final int MUTE_OFF_ 67
public static final int MUTE_ON_ 66
public static final int MUTE_TRANSFER_ 62
public static final int QUERY_STATUS_ 3
public static final int RECONNECT_ 54
public static final int REDIRECT_CALL_ 64
public static final int REJECT_ 104
public static final int RELEASE_CALL_ 1
public static final int REQUEST_CHAINED_RECORDS_ 105
public static final int RETRIEVE_ 52
public static final int SAVE_ 5
public static final int SEND_DTMF_ 63
public static final int SINGLE_STEP_CONFERENCE_ 65
public static final int SINGLE_STEP_TRANSFER_ 57
public static final int TRANSFER_ 4

com.genesyslab.ail.InteractionVoiceOutbound.OutboundStatus
public static final int CLOSED_EXTERNAL_ 3
public static final int CLOSED_INTERNAL_ 2
public static final int MAX 50
public static final int OPEN_ 1
public static final int UNKNOWN_ 0

com.genesyslab.ail.InteractionVoiceOutbound.TreatmentType
public static final int CAMPAIGN_ 2
public static final int MAX 50
public static final int NONE_ 0
public static final int PERSONAL_ 1

com.genesyslab.ail.InteractionWebcallback.Action
public static final int ANSWER_CALL_ 0
public static final int CANCEL_ 6
public static final int COMPLETE_ 7
public static final int CREATE_INTERACTION_ 8
public static final int MARK_DONE_ 2
public static final int MAX 10
public static final int QUERY_STATUS_ 3
public static final int RELEASE_CALL_ 1
public static final int RESCHEDULE_ 9
public static final int SAVE_ 5
public static final int TRANSFER_ 4

com.genesyslab.ail.InteractionWebcallback.WcbStatus
public static final int ACTIVE_ 0
public static final int COMPLETED_ 1

com.genesyslab.ail.InteractionWebcallback.WcbType
public static final int ASAP_ 0
public static final int SCHEDULED_ 1

com.genesyslab.ail.KwInteractionContext.Action
public static final int ACCEPT_ 0
public static final int CONFIRM_STATUS_ 3
public static final int MAX 50
public static final int REJECT_ 1
public static final int REJECT_STATUS_ 4
public static final int REROUTE_ 2

com.genesyslab.ail.KwInteractionContext.Reason
public static final int ACCEPTED_ 0
public static final int CANCELED_ 3
public static final int CONFIRMED_ 2
public static final int INIT_ 4
public static final int MAX 50
public static final int REJECTED_ 1

com.genesyslab.ail.KwInteractionContext.Status
public static final int IDLE_ 5
public static final int IN_PROCESS_ 3
public static final int MAX 50
public static final int NEW_ 1
public static final int PREVIEW_ 2
public static final int STATUS_REQUEST_ 4
public static final int UNKNOWN_ 0

com.genesyslab.ail.Media.Action
public static final int LOGIN_ 0
public static final int LOGOUT_ 1
public static final int MAX 50
public static final int NOTREADY_ 2
public static final int READY_ 3

com.genesyslab.ail.Media.Reason
public static final int BACK_IN_SERVICE_ 1
public static final int MAX 50
public static final int STATUS_REASON_CHANGED_ 2
public static final int UNKNOWN_ 0

com.genesyslab.ail.Media.Status
public static final int BUSY_NOTREADY_ 4
public static final int BUSY_READY_ 5
public static final int LOGGED_OUT_ 1
public static final int MAX 50
public static final int NOTREADY_ 2
public static final int OUT_OF_SERVICE_ 0
public static final int READY_ 3

com.genesyslab.ail.MediaType
public static final int CHAT_ 2
public static final int COBROWSE_ 6
public static final int EMAIL_ 1
public static final int MAX 50
public static final int OPEN_ 5
public static final int VOICE_ 0
public static final int VOIP_ 8
public static final int WEBCALLBACK_ 7

com.genesyslab.ail.OutboundCampaignInfo.Action
public static final int ADD_RECORD_ 0
public static final int GET_PREVIEW_RECORD_ 4
public static final int MAX 50
public static final int REQUEST_LOGOUT_ 5
public static final int REQUEST_PREVIEW_RECORD_ 1
public static final int START_PREVIEW_MODE_ 2
public static final int STOP_PREVIEW_MODE_ 3

com.genesyslab.ail.OutboundCampaignInfo.Mode
public static final int ENGAGED_PREDICTIVE_ 4
public static final int ENGAGED_PROGRESSIVE_ 5
public static final int MAX 50
public static final int PREDICTIVE_ 1
public static final int PREVIEW_ 3
public static final int PROGRESSIVE_ 2
public static final int PUSH_PREVIEW_ 6
public static final int UNKNOWN_ 0

com.genesyslab.ail.OutboundCampaignInfo.Status
public static final int ACTIVE_ 2
public static final int INACTIVE_ 1
public static final int MAX 50
public static final int RUNNING_ 3
public static final int UNKNOWN_ 0

com.genesyslab.ail.OutboundChain.Reason
public static final int CREATED_ 0
public static final int DELETED_ 1
public static final int MAX 50
public static final int UPDATED_ 2

com.genesyslab.ail.OutboundChain.TreatmentType
public static final int CAMPAIGN_ 2
public static final int MAX 50
public static final int NONE_ 0
public static final int PERSONAL_ 1

com.genesyslab.ail.OutboundRecord.Action
public static final int CANCEL_ 0
public static final int DO_NOT_CALL_ 1
public static final int MAX 50
public static final int RESCHEDULE_ 2
public static final int UPDATE_ 3

com.genesyslab.ail.OutboundRecord.CallbackType
public static final int CAMPAIGN_ 1
public static final int MAX 50
public static final int PERSONAL_ 0

com.genesyslab.ail.OutboundRecord.CallResult
public static final int ABANDONED_ 21
public static final int AGENT_CALLBACK_ERROR_ 47
public static final int ALL_TRUNKS_BUSY_ 10
public static final int ANSWER_ 33
public static final int ANSWERING_MACHINE_ 9
public static final int BUSY_ 6
public static final int CALL_DROP_ERROR_ 42
public static final int CANCEL_RECORD_ 52
public static final int DIAL_ERROR_ 41
public static final int DO_NOT_CALL_ 51
public static final int DROPPED_ 26
public static final int DROPPED_NO_ANSWER_ 27
public static final int FAX_ 17
public static final int GENERAL_ERROR_ 3
public static final int GROUP_CALLBACK_ERROR_ 48
public static final int MAX 100
public static final int NO_ANSWER_ 7
public static final int NO_DIAL_TONE_ 35
public static final int NO_ESTABLISHED_ 38
public static final int NO_FREE_PORT_ERROR_ 44
public static final int NO_PROGRESS_ 36
public static final int NO_RINGBACK_ 37
public static final int NUTONE_ 34
public static final int OK_ 0
public static final int PAGER_DETECTED_ 39
public static final int SILENCE_ 32
public static final int SIT_DETECTED_ 8
public static final int SIT_INTERCEPT_ 13
public static final int SIT_INVALID_NUM_ 11
public static final int SIT_NO_CIRCUIT_ 15
public static final int SIT_REORDER_ 16
public static final int SIT_UNKNOWN_ 14
public static final int SIT_VACANT_ 12
public static final int STALE_ 46
public static final int SWITCH_ERROR_ 43
public static final int SYSTEM_ERROR_ 4
public static final int TRANSFER_ERROR_ 45
public static final int UNKNOWN_ 28
public static final int WRONG_NUMBER_ 53
public static final int WRONG_PARTY_ 40

com.genesyslab.ail.OutboundRecord.PhoneType
public static final int BUSINESS_WITH_EXTENSION_ 3
public static final int DIRECT_BUSINESS_PHONE_ 2
public static final int EMAIL_ADDRESS_ 10
public static final int HOME_PHONE_ 1
public static final int MAX 50
public static final int MOBILE_ 4
public static final int MODEM_ 7
public static final int NO_TYPE_ 0
public static final int PAGER_ 6
public static final int PIN_PAGER_ 9
public static final int VACATION_PHONE_ 5
public static final int VOICE_MAIL_ 8

com.genesyslab.ail.OutboundRecord.Status
public static final int CLONED_ 4
public static final int CLOSED_EXTERNAL_ 3
public static final int CLOSED_INTERNAL_ 2
public static final int MAX 50
public static final int OPEN_ 1
public static final int UNKNOWN_ 0

com.genesyslab.ail.OutboundService.Action
public static final int CANCEL_RECORD_ 0
public static final int DO_NOT_CALL_RECORD_ 1
public static final int MAX 50

com.genesyslab.ail.Place.Action
public static final int MAX 50
public static final int NEW_EMAIL_ 1
public static final int NEW_PHONECALL_ 0

com.genesyslab.ail.RoutingInteraction.CallType
public static final int CONSULT_ 4
public static final int INBOUND_ 2
public static final int INTERNAL_ 1
public static final int MAX 100
public static final int OUTBOUND_ 3
public static final int UNKNOWN_ 0

com.genesyslab.ail.RoutingInteraction.Status
public static final int IDLE_ 2
public static final int MAX 100
public static final int NEW_ 1
public static final int QUEUED_ 50
public static final int ROUTE_REQUESTED_ 51
public static final int RR_QUEUED_ 52
public static final int TREATMENT_ 53
public static final int TREATMENT_REQ_ 54
public static final int UNKNOWN_ 0

com.genesyslab.ail.RoutingInteraction.TreatmentType
public static final int BUSY_ 5
public static final int CANCEL_CALL_ 12
public static final int COLL_DIGITS_ 6
public static final int DEL_USER_ANNOUN_ 11
public static final int FAST_BUSY_ 17
public static final int IVR_ 1
public static final int MAX 50
public static final int MUSIC_ 2
public static final int PLAY_ANNOUNCEMENT_ 7
public static final int PLAY_ANNOUNCEMENT_DIGITS_ 8
public static final int PLAY_APPLI_ 13
public static final int RAN_ 18
public static final int REC_USER_ANNOUN_ 10
public static final int RING_BACK_ 3
public static final int SET_DEFAULT_ROUTE_ 14
public static final int SILENCE_ 4
public static final int TEXT_TO_SPEECH_ 15
public static final int TEXT_TO_SPEECH_DIGITS_ 16
public static final int UNKNOWN_ 0
public static final int VERIFY_DIGITS_ 9

com.genesyslab.ail.RoutingInteraction.Type
public static final int MAX 50
public static final int ROUTING_INTERACTION_ 0

com.genesyslab.ail.ServiceStatus.Status
public static final int ABSENT_ 2
public static final int ALREADY_RUNNING_ 6
public static final int APPLICATION_NAME_INCORRECT_ 9
public static final int APPLICATION_TYPE_INCORRECT_ 10
public static final int CONNECTION_FAILED_ 8
public static final int LICENSE_ 3
public static final int LOGIN_INCORRECT_ 11
public static final int MAX 50
public static final int OFF_ 1
public static final int ON_ 0
public static final int RESTORING_ 5
public static final int UNKNOWN_ 4
public static final int UNKNOWN_HOST_ 7

com.genesyslab.ail.ServiceStatus.Type
public static final int AIL_ 4
public static final int CHAT_ 3
public static final int CONFIG_ 1
public static final int DATABASE_ 0
public static final int IS_ 6
public static final int MAX 50
public static final int STAT_ 5
public static final int TELEPHONY_ 2

com.genesyslab.ail.Switch.Type
public static final int A4400_LIKE_ 3
public static final int ASPECT_LIKE_ 6
public static final int DHARMA_LIKE_ 11
public static final int DMS100_LIKE_ 9
public static final int ERICSSON_MD110_LIKE_ 8
public static final int GENERIC_ 1
public static final int HICOM_LIKE_ 4
public static final int IPMX_LIKE_ 5
public static final int KNOWLEDGE_WORKER_ 7
public static final int MAX 50
public static final int MERIDIAN_LIKE_ 2
public static final int NEC_APEX_LIKE_ 10
public static final int SIP_LIKE_ 12
public static final int UNDEFINED_ 0

com.genesyslab.ail.WorkflowStatus.Status
public static final int HANDLING_ 3
public static final int QUEUED_ 0
public static final int QUEUED_IN_A_WORKBIN_ 1
public static final int ROUTING_ 2
public static final int STOPPED_ 4
public static final int UNKNOWN_ 5

com.genesyslab.ail.collaboration.InteractionInvitationIn.Action
public static final int ACCEPT_ 102
public static final int ANSWER_CALL_ 0
public static final int DECLINE_ 103
public static final int MARK_DONE_ 2
public static final int MAX 150
public static final int QUERY_STATUS_ 3
public static final int RELEASE_CALL_ 1
public static final int REPLY_ 100
public static final int SAVE_ 5
public static final int TRANSFER_ 4
public static final int TRANSFER_EXTERNAL_AGENT_ 101

com.genesyslab.ail.collaboration.InteractionInvitationIn.Status
public static final int ACCEPTANCE_PENDING_ 60
public static final int ACCEPTED_ 61
public static final int CANCELLED_ 63
public static final int DECLINED_ 62
public static final int FAILED_ 64
public static final int FULFILLED_ 65
public static final int MAX 100
public static final int UNKNOWN_ 0

com.genesyslab.ail.collaboration.InteractionInvitationParentIn.Action
public static final int ANSWER_CALL_ 0
public static final int MARK_DONE_ 2
public static final int MAX 150
public static final int QUERY_STATUS_ 3
public static final int RECALL_ 102
public static final int RELEASE_CALL_ 1
public static final int REMIND_ 103
public static final int REPLY_ 100
public static final int SAVE_ 5
public static final int TRANSFER_ 4
public static final int TRANSFER_EXTERNAL_AGENT_ 101

com.genesyslab.ail.collaboration.Participant.Type
public static final int AGENT_ 1
public static final int MAX 50
public static final int QUEUE_ 0

com.genesyslab.ail.event.AbstractDnEvent.EventReason
public static final int INFO_CHANGED_ 3
public static final int INIT_ 0
public static final int MAX 50
public static final int STATUS_CHANGED_ 1

com.genesyslab.ail.event.AbstractInteractionEvent.EventReason
public static final int ABANDONED_ 2
public static final int ERROR_ 4
public static final int INFO_CHANGED_ 3
public static final int INIT_ 0
public static final int MAX 50
public static final int NEW_ 1

com.genesyslab.ail.event.AbstractInteractionEvent.Extension
public static final java.lang.String ATTACHED_DATA_CHANGED "Attached Data Changed"

com.genesyslab.ail.event.CampaignEvent.Type
public static final int CAMPAIGN_ADDED_ 1
public static final int CAMPAIGN_MODE_CHANGED_ 3
public static final int CAMPAIGN_REMOVED_ 2
public static final int CAMPAIGN_STATE_CHANGED_ 4
public static final int LOGOUT_ACKNOWLEDGE_ 5
public static final int MAX 50
public static final int UNKNOWN_ 0

com.genesyslab.ail.event.DnEvent.EventReason
public static final int INFO_CHANGED_ 3
public static final int INIT_ 0
public static final int LOGGED_IN_ 51
public static final int MAX 100
public static final int STATUS_CHANGED_ 1
public static final int USER_EVENT_ 50

com.genesyslab.ail.event.DnFunctionEvent.EventReason
public static final int DND_OFF_ 2
public static final int DND_ON_ 1
public static final int FORWARD_CANCELED_ 6
public static final int FORWARD_SET_ 5
public static final int MAX 50
public static final int OFF_HOOK_ 4
public static final int ON_HOOK_ 3
public static final int UNDEFINED_ 0

com.genesyslab.ail.event.InteractionChatEvent.Type
public static final int DISCONNECTED_ 2
public static final int ERROR_RECEIVED_ 4
public static final int MAX 10
public static final int MESSAGE_RECEIVED_ 3
public static final int PUSH_URL_ 6
public static final int TRANSCRIPT_SAVE_DONE_ 9
public static final int TYPING_STARTED_ 7
public static final int TYPING_STOPPED_ 8
public static final int USER_JOINED_ 0
public static final int USER_LEFT_ 1
public static final int USER_REENTER_ 5

com.genesyslab.ail.event.InteractionEvent.EventReason
public static final int ABANDONED_ 2
public static final int DELETED_ 63
public static final int DESTINATION_BUSY_ 57
public static final int DIALING_ 53
public static final int DIVERTED_ 52
public static final int DONE_ 58
public static final int DTMF_SENT_ 59
public static final int ERROR_ 4
public static final int ESTABLISHED_ 55
public static final int HELD_ 51
public static final int INFO_CHANGED_ 3
public static final int INIT_ 0
public static final int MAX 100
public static final int MUTE_OFF_ 62
public static final int MUTE_ON_ 61
public static final int NETWORK_REACHED_ 64
public static final int NEW_ 1
public static final int POSSIBLE_CHANGED_ 60
public static final int PREVIEW_ 65
public static final int RELEASED_ 50
public static final int RETRIEVED_ 56
public static final int RINGING_ 54

com.genesyslab.ail.event.InteractionEvent.Extension
public static final java.lang.String ATTACHED_DATA_CHANGED "Attached Data Changed"
public static final java.lang.String CONFERENCE_AGENT_FAILED "Conference agent failed"
public static final java.lang.String CONFERENCE_AGENT_SUCCEEDED "Conference agent succeeded"
public static final java.lang.String CONFERENCE_PLACE_FAILED "Conference place failed"
public static final java.lang.String CONFERENCE_PLACE_SUCCEEDED "Conference place succeeded"
public static final java.lang.String IDLE_REROUTED "Rerouted"
public static final java.lang.String MEDIA "Media"
public static final java.lang.String NEW_CONTACT_ID "New contact identifier"
public static final java.lang.String PARTY_ADDED "Party Added"
public static final java.lang.String PARTY_CHANGED "Party Changed"
public static final java.lang.String PARTY_DELETED "Party Deleted"
public static final java.lang.String RINGING_CONFERENCE_REASON "Conference Reason"
public static final java.lang.String RINGING_CONFERENCE_VISIBILITY "Conference Visibility"
public static final java.lang.String RINGING_CONFERENCED "Conferenced By"
public static final java.lang.String RINGING_DONE "Already done"
public static final java.lang.String RINGING_ESCALATED "Escalated"
public static final java.lang.String RINGING_EXT_AGT_RESUBMIT "External agent resubmit"
public static final java.lang.String RINGING_FAILED "Failed"
public static final java.lang.String RINGING_FORWARDED "Forwarded"
public static final java.lang.String RINGING_QA_REVIEW "QA review"
public static final java.lang.String RINGING_TRANSFER_REASON "Transfer reason"
public static final java.lang.String TRANSFER_AGENT_FAILED "Transfer agent failed"
public static final java.lang.String TRANSFER_PLACE_FAILED "Transfer place failed"

com.genesyslab.ail.event.InteractionOutboundEvent.Type
public static final int ACTIVE_RECORD_CHANGED_ 3
public static final int MAX 50
public static final int RECORD_HANDLING_STATUS_ 1
public static final int RECORD_STATUS_ 2
public static final int UNKNOWN_ 0

com.genesyslab.ail.event.RoutingInteractionEvent.EventReason
public static final int ABANDONED_ 2
public static final int DIVERTED_ 54
public static final int DN_OUT_OF_SERVICE_ 58
public static final int ERROR_ 4
public static final int INFO_CHANGED_ 3
public static final int INIT_ 0
public static final int MAX 100
public static final int NEW_ 1
public static final int QUEUED_ 55
public static final int ROUTE_REQUESTED_ 50
public static final int ROUTE_USED_ 51
public static final int TREAT_APPLIED_ 56
public static final int TREAT_END_ 53
public static final int TREAT_NOT_APPLIED_ 57
public static final int TREAT_REQUIRED_ 52

com.genesyslab.ail.event.RoutingInteractionEvent.Extension
public static final java.lang.String COLL_DIGITS "coll_digits"
public static final java.lang.String ERROR_CODE "error code"
public static final java.lang.String ERROR_MSG "error msg"
public static final java.lang.String LAST_COLL_DIGITS "last_coll_digits"
public static final java.lang.String OTHER_DN "Other DN"
public static final java.lang.String PARTY_CHANGED "Party Changed"
public static final java.lang.String THIRD_PARTY_DN "ThirdParty DN"
public static final java.lang.String TREAT_PARAM "treat_param"
public static final java.lang.String TREAT_TYPE "treat_type"

com.genesyslab.ail.event.WorkbinEvent.ActorType
public static final int AGENT_ 0
public static final int MEDIA_SERVER_ 1
public static final int STRATEGY_ 2

com.genesyslab.ail.event.WorkbinEvent.Operation
public static final int CONFERENCE_ 1
public static final int CREATE_ 5
public static final int INTRUDE_ 2
public static final int LEAVE_ 8
public static final int PARTY_DISCONNECT_ 12
public static final int PLACE_IN_QUEUE_ 11
public static final int PLACE_IN_WORKBIN_ 10
public static final int PULL_ 4
public static final int REJECT_ 6
public static final int ROUTE_ 3
public static final int STOP_ 9
public static final int TIMEOUT_ 7
public static final int TRANSFER_ 0

com.genesyslab.ail.event.WorkbinEvent.WorkbinOperation
public static final int PLACED_IN_ 1
public static final int PROPERTIES_CHANGED_ 2
public static final int TAKEN_OUT_ 0

com.genesyslab.ail.exception.IsErrorException.Type
public static final int AGENT_DISABLED_ 13
public static final int AGENT_GROUP_NOT_SPECIFIED_ 40
public static final int AGENT_NOT_SPECIFIED_ 38
public static final int ALREADY_HAVE_MEDIA_ 70
public static final int ALREADY_LOGGED_IN_ 14
public static final int ALREADY_NOT_READY_FOR_MEDIA_ 74
public static final int ALREADY_PARTICIPATING_ 52
public static final int ALREADY_READY_FOR_MEDIA_ 73
public static final int AMBIGUOUS_TARGET_SPECIFIED_ 45
public static final int CLIENT_NOT_LOGGED_IN_ 34
public static final int DATABASE_FAILED_ 28
public static final int DBMANAGER_FAILED_ 27
public static final int DBMANAGER_NO_DBCONNECTIONS_ 82
public static final int DND_ALREADY_OFF_ 72
public static final int DND_ALREADY_ON_ 71
public static final int DND_ON_ 87
public static final int DO_NOT_HAVE_MEDIA_ 69
public static final int DUPLICATE_MEDIA_TYPES_ 67
public static final int DUPLICATED_INTERACTION_ID_ 81
public static final int DUPLICATED_PROPERTIES_ 85
public static final int HAVE_TO_CONTACT_PRIMARY_ 75
public static final int HAVE_TO_CONTACT_SECONDARY_ 76
public static final int INCORRECT_MEDIA_LIST_ 17
public static final int INTERACTION_ID_NOT_SPECIFIED_ 19
public static final int INTERACTION_SUBTYPE_NOT_SPECIFIED_ 24
public static final int INTERACTION_TYPE_NOT_SPECIFIED_ 23
public static final int INVALID_INTERACTION_DATA_ 80
public static final int INVALID_INTERACTION_IDENTIFIER_ 77
public static final int INVALID_PROPERTY_TYPE_ 65
public static final int INVALID_PROTOCOL_MESSAGE_ 79
public static final int INVALID_TIME_FORMAT_ 31
public static final int ITX_MANAGER_INTERNAL_ 37
public static final int LICENSE_UNAVAILABLE_ 68
public static final int LIMIT_PROXY_CLIENTS_REACHED_ 86
public static final int MEDIA_TYPE_NOT_SPECIFIED_ 22
public static final int NO_ERROR_ 0
public static final int NOT_AN_OWNER_ 35
public static final int NOT_IMPLEMENTED_ 84
public static final int NOT_INVITED_ 47
public static final int NOT_REGISTERED_ 1
public static final int PARTY_UNAVAILABLE_ 46
public static final int PLACE_DISABLED_ 11
public static final int PLACE_GROUP_NOT_SPECIFIED_ 39
public static final int PLACE_NOT_OCCUPIED_ 15
public static final int PLACE_NOT_OCCUPIED_BY_AGENT_ 16
public static final int PLACE_NOT_SPECIFIED_ 8
public static final int PLACE_OCCUPIED_ 12
public static final int PROXY_THROUGH_PROXY_ 5
public static final int PULL_FAILED_ 30
public static final int PULL_PARAMETER_ABSENT_ 48
public static final int PULL_PARAMETER_INVALID_ 49
public static final int QUEUE_NOT_SPECIFIED_ 20
public static final int READ_ONLY_PROPERTY_ 66
public static final int ROUTING_TARGET_INVALID_ 50
public static final int SNAPSHOT_CAN_NOT_LOCK_INTERACTION_ 62
public static final int SNAPSHOT_COUNTPARAM_INVALID_ 58
public static final int SNAPSHOT_DBREQUEST_ERROR_ 55
public static final int SNAPSHOT_DBREQUEST_FAILED_ 54
public static final int SNAPSHOT_GETPARAM_INVALID_ 56
public static final int SNAPSHOT_INTERACTION_LOCKED_ 63
public static final int SNAPSHOT_INTERACTION_UNLOCKED_ 64
public static final int SNAPSHOT_LIMIT_REACHED_ 61
public static final int SNAPSHOT_NO_INTERACTION_ID_ 59
public static final int SNAPSHOT_NO_RECORD_ 60
public static final int SNAPSHOT_POSPARAM_INVALID_ 57
public static final int SNAPSHOT_VIEW_FAILED_ 53
public static final int TARGET_IS_NOT_SPECIFIED_ 44
public static final int TENANCY_VIOLATION_ 36
public static final int TENANT_NOT_SPECIFIED_ 6
public static final int TRANSFER_IN_PROGRESS_ 78
public static final int TRANSFER_TARGET_INVALID_ 51
public static final int UNKNOWN_AGENT_IN_REQUEST_ 10
public static final int UNKNOWN_CLIENT_ID_ 3
public static final int UNKNOWN_INTERACTION_ 43
public static final int UNKNOWN_PLACE_IN_REQUEST_ 9
public static final int UNKNOWN_QUEUE_IN_REQUEST_ 21
public static final int UNKNOWN_TENANT_IN_REQUEST_ 7
public static final int UNKNOWN_VIEW_IN_REQUEST_ 42
public static final int UNSUPPORTED_INTERACTION_SUBTYPE_ 26
public static final int UNSUPPORTED_INTERACTION_TYPE_ 25
public static final int UNSUPPORTED_MEDIA_TYPE_ 18
public static final int UNSUPPORTED_PROTOCOL_ELEMENT_ 4
public static final int VIEW_DEFINITION_INVALID_ 83
public static final int VIEW_ID_NOT_SPECIFIED_ 29
public static final int WORKBIN_INACCESSIBLE_ 41
public static final int WORKBIN_NOT_SPECIFIED_ 33
public static final int WRONG_TENANT_ 32

com.genesyslab.ail.exception.NoAvailableDnException.Reason
public static final int ABSENT_ 0
public static final int BUSY_ 1
public static final int MAX 50

com.genesyslab.ail.exception.OutboundServiceException.Type
public static final int ADD_RECORD_ERROR_ 13
public static final int CHAINED_RECORDS_NOT_FOUND_ 11
public static final int DB_ERROR_ 10
public static final int INVALID_REQUEST_ 6
public static final int INVALID_TIME_ 7
public static final int INVALID_TIME_FORMAT_ 8
public static final int KEY_MISSING_ 5
public static final int MAX 50
public static final int NO_ACTIVE_CAMPAIGN_ 1
public static final int NO_ACTIVE_PREVIEW_CAMPAIGN_ 2
public static final int NO_RECORDS_AVAILABLE_ 3
public static final int PREVIEW_DIALING_OVER_ERROR_ 16
public static final int PREVIEW_DIALING_START_ERROR_ 15
public static final int RECORD_ALREADY_EXISTS_ 12
public static final int RECORD_ALREADY_PROCESSED_ 9
public static final int RECORD_NOT_FOUND_ 4
public static final int RECORD_ON_DESKTOP_ 18
public static final int SCHEDULED_RECORD_NOT_FOUND_ 14
public static final int SERVICE_NOT_AVAILABLE_ 17

com.genesyslab.ail.exception.TelephonyErrorException.Type
public static final int CALL_EXPIRED_ 8
public static final int CALL_REJECTED_ 7
public static final int INTERNAL_ 0
public static final int INVALID_NUMBER_ 2
public static final int INVALID_PASSWORD_ 3
public static final int LICENSE_ 5
public static final int MAX 50
public static final int UNSUPPORTED_OPERATION_ 6
public static final int USER_BUSY_ 1
public static final int VOICE_NETWORK_ 4

com.genesyslab.ail.im.IMParty.Type
public static final int AGENT_ 2
public static final int CLIENT_ 1
public static final int EXTERNAL_ 4
public static final int MAX 5
public static final int SUPERVISOR_ 3
public static final int UNKNOWN_ 0

com.genesyslab.ail.im.IMParty.Visibility
public static final int ALL_ 1
public static final int INT_ 3
public static final int MAX 4
public static final int UNKNOWN_ 0
public static final int VIP_ 2

com.genesyslab.ail.monitor.MonitorEventAgentStatus.AgentStatus
public static final int AFTER_CALL_WORK_ 3
public static final int CALL_INBOUND_ 4
public static final int CALL_INTERNAL_ 5
public static final int CALL_ON_HOLD_ 9
public static final int CALL_OUTBOUND_ 6
public static final int CALL_RINGING_ 7
public static final int LOGGED_OUT_ 0
public static final int MAX 50
public static final int NOT_READY_ 2
public static final int OFF_HOOK_ 8
public static final int READY_ 1

com.genesyslab.ail.monitor.MonitorEventMediaStatus.DnType
public static final int EXTENSION_ 0
public static final int MAX 50
public static final int OTHER_ 2
public static final int POSITION_ 1

com.genesyslab.ail.monitor.MonitorEventMediaStatus.Status
public static final int AFTER_CALL_WORK_ 3
public static final int CALL_INBOUND_ 4
public static final int CALL_INTERNAL_ 7
public static final int CALL_ON_HOLD_ 11
public static final int CALL_OUTBOUND_ 8
public static final int CALL_RINGING_ 9
public static final int LOGGED_OUT_ 0
public static final int MAX 50
public static final int MONITORED_ 6
public static final int NOT_MONITORED_ 5
public static final int NOT_READY_ 2
public static final int OFF_HOOK_ 10
public static final int READY_ 1

com.genesyslab.ail.monitor.Notification.Mode
public static final int CHANGES_BASED_ 1
public static final int MAX 50
public static final int TIME_BASED_ 2

com.genesyslab.ail.srl.Category.Type
public static final int BOTH_ 2
public static final int EMAIL_ 0
public static final int MAX 50
public static final int WSS_ 1

com.genesyslab.ail.srl.SearchSRLTemplate.SRLAttribute
public static final int BODY_ 3
public static final int DESCRIPTION_ 1
public static final int MAX 50
public static final int NAME_ 0
public static final int SUBJECT_ 2

com.genesyslab.ail.srl.SearchSRLTemplate.SRLOperator
public static final int AND_ 0
public static final int MAX 50
public static final int OR_ 1

com.genesyslab.ail.srl.SRLManager.ResponseType
public static final int AGENT_CHOOSE_NOT_IN_SUGGESTED_RESPONSE_TYPE_ 0
public static final int AGENT_CHOOSE_ONE_OF_SUGGESTED_RESPONSE_TYPE_ 2
public static final int AGENT_CHOOSE_STANDARD_RESPONSE_TYPE_ 3
public static final int CONFIGURED_RESPONSE_TYPE_ 4
public static final int MAX 50

com.genesyslab.ail.srl.StandardResponse.UsageType
public static final int ACTIVE_AUTOMATIC_ 2
public static final int MANUAL_ 1
public static final int MAX 50
public static final int NOTUSED_ 0

com.genesyslab.ail.workflow.Workbin.Type
public static final int AGENT_ 0
public static final int AGENT_GROUP_ 2
public static final int MAX 50
public static final int PLACE_ 1
public static final int PLACE_GROUP_ 3