|
|||||||||
| PREV CLASS NEXT CLASS | FRAMES NO FRAMES | ||||||||
| SUMMARY: NESTED | FIELD | CONSTR | METHOD | DETAIL: FIELD | CONSTR | METHOD | ||||||||
public interface InteractionCoBrowse
A CoBrowse interaction. This interaction appears only in a
Contact's History, and represents a session in
which the agent and the customer were browsing together on the
Internet.
| Nested Class Summary |
|---|
| Nested classes/interfaces inherited from interface com.genesyslab.ail.Interaction |
|---|
Interaction.Action, Interaction.Status, Interaction.Type |
| Nested classes/interfaces inherited from interface com.genesyslab.ail.AbstractInteraction |
|---|
AbstractInteraction.AbstractCallType |
| Method Summary | |
|---|---|
void |
addURLs(java.lang.String[] urls)
Adds a list of URLs to the history of this CoBrowse session. |
CoBrowseURL[] |
getURLs()
Returns the URLs that were browsed in this session as an array of CoBrowseURL. |
| Methods inherited from interface com.genesyslab.ail.Interaction |
|---|
answerCall, countOtherPendingInteractions, getContactId, getContentBinary, getContentBinaryMimeType, getContentBinarySize, getDateCreated, getDn, getEndDate, getMedia, getNotepad, getParentInteraction, getPlace, getQueue, getStatus, getStructTextMimeType, getStructuredText, getSubject, getText, getType, getUserName, isDone, markDone, merge, releaseCall, save, setContactId, setContentBinary, setContentBinaryMimeType, setContentBinarySize, setNotepad, setStructTextMimeType, setStructuredText, setSubject, setText |
| Methods inherited from interface com.genesyslab.ail.AbstractInteraction |
|---|
addInteractionListener, getAttachedData, getAttachedData, getAttachedDataEx, getTConnectionId, queryStatus, removeAttachedData, removeInteractionListener, saveAttachedData, setAttachedData, setAttachedData |
| Methods inherited from interface com.genesyslab.ail.Possible |
|---|
arePossible, isPossible |
| Methods inherited from interface com.genesyslab.ail.Savable |
|---|
getContactServerId, isDirty |
| Method Detail |
|---|
void addURLs(java.lang.String[] urls)
throws RequestFailedException
RequestFailedExceptionCoBrowseURL[] getURLs()
CoBrowseURL.
|
|||||||||
| PREV CLASS NEXT CLASS | FRAMES NO FRAMES | ||||||||
| SUMMARY: NESTED | FIELD | CONSTR | METHOD | DETAIL: FIELD | CONSTR | METHOD | ||||||||