User Access

Departments and processes support instance-level security. The User Access page (found under the Solution, in the navigation tree) allows the assignment of configured user roles to specific departments or processes. Any roles that have been specified on a department level are automatically inherited by all child processes. Process roles are appended to inherited ones.  

User access can be copied to another solution, if there are departments or processes that have matching IDs.

Note: This user access pertains only to access to iWD business context elements, through iWD Manager. It does not relate directly to Genesys Configuration Access Groups or other Configuration Server object permissions.