About This File
About Genesys Patents
Printing this Help File
iWD Overview
iWD Features
iWD Manager User Interface
System Configuration Objects
Business Logic Configuration Objects
Configuration
    Overview
    User Profile
    General
    Modules and Components
    Solutions and Services
    iWD Services
       Overview
       Service Log Levels
       Logging Service
       Configuration Server Connector Service
       Interaction Server Connector Service
       Scripting Service
       Web Service Capture Point Service
       XML File Capture Point Service
       Database Capture Point Service
       WebSphere MQ Capture Point Service
       Rules Service
       Business Context Management Service
       Database Service
       Statistics Adapter Service
       Data Mart ETL Services
       Workforce Management Connector Service
    Departments and Processes
Task Management