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About This File
About Genesys Patents
Printing this Help File
iWD Overview
iWD Features
iWD Manager User Interface
System Configuration Objects
Business Logic Configuration Objects
Configuration
Overview
User Profile
General
Modules and Components
Solutions and Services
iWD Services
Overview
Service Log Levels
Logging Service
Configuration Server Connector Service
Interaction Server Connector Service
Scripting Service
Web Service Capture Point Service
XML File Capture Point Service
Database Capture Point Service
WebSphere MQ Capture Point Service
Rules Service
Business Context Management Service
Database Service
Statistics Adapter Service
Data Mart ETL Services
Workforce Management Connector Service
Departments and Processes
Task Management
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