Profile

The Profile panel displays and allows modification of general tenant details, such as name, description, and default time zone.

The following properties and actions are available in the Profile panel:

ID

The tenant ID. This field is read-only.

Name

The tenant name. This field can be edited only by the parent tenant’s administrators.

CME Tenant

The name of the corresponding tenant in Genesys Configuration Server. The iWD System Tenant is always associated with the Environment tenant in Configuration Server.

When you create your iWD Tenant, select the corresponding Configuration Server Tenant from the drop-down list. This ensures that the user in iWD Manager only has access to the Configuration Server data objects for which the user has permission.

Description

A description of the tenant. This field can be edited only by the parent tenant’s administrators.

Time Zone

The default time zone of the tenant. The default time zone is used when no time zone is specified for a capture point.

Custom Tenant Attributes

Custom tenant attributes that provide additional information about the tenant for informative and reporting purposes.

Save/Save & Close/Cancel

Standard iWD Manager functions, as described in the Object Actions.

Inventory

Opens the tenant business process inventory report that contains detailed information about the tenant business configuration (such as departments, processes, and rules).