The Web Service Capture Point is an iWD service that allows third-party systems to submit and manipulate tasks in iWD via a SOAP Web Service interface.
Note: When developing an integration to a source system using the iWD Web Service Capture Adapter in either a .NET environment, or .NET Framework 2.0 (or higher) must be in place.
For more information about the Web Service Capture Point, see the iWD Web Service Capture API documentation.
Note: The iWD Web Service Capture API documentation is available at http://doc8.iwdlab.com/capture/webservice.
In addition to the options described in Service Details, the following properties are configurable for the Web Service Capture Point:
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startAutomatically |
Indicates whether the service should be started automatically after the configuration deployment. |
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logLevel |
The Service log level. This should be set to Default unless otherwise instructed by Genesys Technical Support. See "Service Log Levels" for a description of each log level. Depending on the setting of this property, additional logging properties might be available. Refer to "Logging Service" for descriptions of these common properties. |
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checkIfAlreadyCaptured |
If true, iWD will verify whether another task that has a given captureId has already been captured. |
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timezone |
The time zone of the Web Service Capture Point. Date/time values are converted from the specified time zone to UTC, before those values are stored in the iWD. If this parameter is not specified, it defaults to the tenant time zone. |
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defaultMediaType |
The media type attribute that is assigned to tasks captured by the capture point. The list of available media types is retrieved dynamically from Configuration Server. In Configuration Server itself, the media type attribute is configured as a type of Business Attribute. The default media type used by the capture point may be overwritten if it is specified in the <mediaType> attribute in the <CreateTask> message. |
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defaultTaskExpirationInDays |
The default task expiration date. All tasks that are captured by this capture point will expire after the specified amount of days. This value can be overridden by explicitly specifying the task expirationDateTime attribute in the capture data. |
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interactionServerConnector |
Mandatory dependency: The Interaction Server Connector Service that should be used for connectivity to Interaction Server. |
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webserviceURLMapping |
The webservice URL mapping. The URL is composed as follows: <runtime node context URL>/services/ <webserviceURLMapping>, for example: http://server:8080/iwdnode/services/webserviceCapturePoint. To retrieve a WSDL file for the Webservice, attach ?WSDL to the URL. |
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stringOnlyParameters |
If selected, only string parameters are accepted. |