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About This File
About Genesys Patents
Printing this Help File
iWD Overview
iWD Features
iWD Manager User Interface
System Configuration Objects
Business Logic Configuration Objects
Configuration
Overview
User Profile
General
Modules and Components
Solutions and Services
iWD Services
Departments and Processes
Overview
Department Details
Process Details
Metrics
Rules
Global Rules
Business Calendars
Departments and Processes Deployment
User Access
Task Management
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