A permanent filter limits the search range of calls to 31 days by default, to improve the performance of searches. This filter prevents a gap of more than 31 days between the To: and From: search parameters; an error displays if a longer search period is specified.

Without any problem status selected, the search includes calls with all statuses.

Choose from:

  • No Problem.
  • Just one stream recorded.
  • No stream recorded.
  • Unknown codec.
  • Decoding error.
  • Error communicating with recorder.
  • Cannot capture files.
  • Decoder failure (IO error).
  • Different codecs for each stream.
  • The file exceeds its maximum size.
  • License problem.
  • Incomplete stream saved.