Go to Recorded calls > Search.

Call Recording is able to distinguish call patterns and determine which recordings belong to a type of call, such as a conference call between three different callers. The types of calls that the user can search for include the following:

  • All
  • Normal
  • Conference

To search for calls by their type:

  1. Select the Type of call from the drop-down list.
  2. Click Search.

Only recorded calls of the type selected display in the Recorded calls list.

To return to displaying all recorded calls, click Disable Filter.