Navigate to: Recorded calls > Search.

To use a saved filter:
Saved filters appear in the Choose filter: drop-down list. Selecting a pre-existing filter enables the user to use recurring search criteria. Filters can be created by users, and shared, or they can be set-up by system administrators.
- Select a filter from the Choose filter: drop down list.
- Click Load. The filter settings appear in the Search window.
- Click Search.
Only calls matching the filters display in the Recorded calls list in Call Recording. To see all calls, disable the filters.