Generally, Call Recording conducts maintenance operations and Media Lifecycle Management tasks using the default target directory defined during installation and configuration.

When Alternative Target Paths (ATPs) are set, Call Recording ignores the default path, and applies the following rules instead:

  • The highest priority ATP is used first for storing or moving calls (from 1-10 the lower the number, the higher the priority).
  • Call storage can be load balanced by assigning a balance “weight” to each ATP (from 1 to 100 percent).
  • Watermarks can be defined to set a capacity trigger. When a partition where calls are stored is below the watermark level of used storage space, Call Recording stores calls on that partition.