This section contains global configuration that applies to all Genesys Quality Management Suite tools.

Go to Settings > Configuration > Maintenance > Global Configuration.

There are two sections:

Application Communicator Setting 

  1. Registry addresses - server where the Tools server is running 
  2. From address - sender email address to send notifications about the MLM status
  3. From name - sender name
  4. Admin email address - the recipient of maintenance messages
  5. SMTP server - host / IP address of your SMTP server

Centera Configuration:

  1. Full path to PEA file Centera PEA files must be available on the server and it's location can be specified here
  2. Server name - label of centera storage
  3. Server IP and port - IP address of your Centera storage and communication port