1. Genesys Quality Management Suite 8.1.520
  2. Genesys Quality Management Suite 8.1.520
  3. Call Recording and Screen Capture Guide
  4. Call and Screen Recording User Guide

Genesys Quality Management Suite 8.1.520 : Advanced Player

This chapter describes how to use Advanced Player.

  • Using the Advanced Player
  • Using Advanced Player Controls
  • Playing Multiple Calls
  • Finding Related Calls
  • Adjusting Call Offsets
  • Isolating Calls
  • Call Couple Examples

Document generated by Confluence on May 06, 2014 17:11