The Delete tool enables you to configure the deletion of media files from your server in order to free up storage space for new calls.

Configuration

General Delete Tool Configuration

Go to Settings > Configuration > Maintenance > Delete.

  1. Select the Enabled checkbox to activate the deletion function. If unselected, the delete tool is disabled.
  2. Run as Daemon: If not selected to run as daemon, the script can be either run manually or it is run each day at midnight, according to /etc/cron.d/callrec cron configuration settings.
  3. Enter the Daemon period sleep time (sec.). This defines the frequency for running the daemon in seconds.
  4. The Database pool should be set to callrec this is the default. Note that before version 8.1.520 Maintenance had its own pool.
  5. Click Save Configuration.

Configuring Delete Calls, Delete Recorded Screens, Delete Screens in Recd Format, and Delete Index Files

There are 5 blocks identifying the parameters for deleting Calls (mp3, wav, zip or pcap files), Recorded Screens (mp4 files), Screens in Recd Format (recd files), Index files (idx files) and Database Records (deleting Database Records triggers the deletion of all media files related to the record).

  1. Enabled: Enables automatic deletion.
  2. Select an Interval period between deletions from the drop-down list or specify a custom period by selecting Use custom interval period.
  3. If Use custom interval period is selected, define the interval in the Custom interval period field. Use the standard Call Recording time specification format, described in the section Time Specification.
  4. Only if synchronized: Only deletes records that have already been synchronized by the Synchro Tool.
  5. Only if backed up: Enabled by default. Only deletes records that have already been archived by the Archive Tool
  6. Delete database link deletes database references to deleted calls and screen video captures.