To create a filter that displays only certain calls, the user must choose search criteria in the search window. Saving this search criteria creates a re-usable filter.
- Select the search attributes. If the From: date is chosen, then the To: date with a separation of no more than 31 days must also be chosen, otherwise the dates are not saved.
- Type a Filter name:.
- Select All users to make saved filters available to all users of the system. Otherwise, saved filters are available only to the user who created the filters.
- Click Save.
The filter is now added to the filter drop-down list.