1. Genesys Quality Management Suite 8.1.520
  2. Genesys Quality Management Suite 8.1.520
  3. Call Recording and Screen Capture Guide
  4. Call and Screen Recording Admin Guide

Genesys Quality Management Suite 8.1.520 : Configuration of Call Recording Components

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This chapter describes advanced configuration of Call Recording components

  • Configuring Call Recording Core
  • Configuring Protocol Adapters and Protocol Drivers
  • Configuring Recorders
  • Configuring Decoders
  • Configuring the Web UI
  • Configuring Genesys IM
  • Configuring CUCM Prerecording
  • Configuring Key Manager
  • Configuring Call Recording API Web

Document generated by Confluence on May 06, 2014 17:10