Genesys Quality Management Suite 8.1.520 : Call Recording API Web Service Responses

 Response Scenario

  • SuccessResponse: At least one Couple was found and the request was delivered to all the found remote objects.
  • PartialSuccess: Some of the Call Recording RMI APIs were unreachable or the request could not be processed on some of the found Couples.
  • Failure: No Call Recording RMI API is reachable or no couple was found on the basis of the parameters used.

Every response can contain

  • successfullyProcessed: A list of successfully processed servers.
  • unsuccessfullyProcessed: A list of unsuccessfully processed servers.
  • unreachable: A list of unreachable servers.

For more detailed info about the request and response SOAP messages look into:

wsdl: http//<host>/services/changeRecordingState?wsdl