The debug information can be helpful when there are issues with the reports. Normally the debug information is disabled. To enable debug information change the debug level for advanced reports:
Log in to the Call Recording Server that Quality Manager runs on.
Log in as admin. Enter su - to log in as the root user. Enter the password, the default is zoomcallrec.
Locate and open the file:
/opt/callrec/web/webapps/reports/_Definitions/_Settings.lgx file
The default settings with no debug info are:
<General ScriptingLanguage="JavaScript" rdDebuggerStyle="NoDetail" />
Full debug settings (enabled on the fly):
<General ScriptingLanguage="JavaScript" rdDebuggerStyle="DebuggerLinks" />
If the debug information is enabled then the
icon appears in the bottom right hand corner of the report for debug info.

Click the
button. The report shows details as follows:
