The Backup tool is similar to the Archive Tool, enabling you to backup your data, though with the difference that it doesn't mark the calls as backed up. A typical use case of the tool is the manual backup of data.
Configuring Backup
With the Backup tool, all files are backed up whether they are archived or not. A delete tool must be configured to delete any files that are no longer needed on the recording server.
Navigate to Settings > Configuration > Maintenance > Backup.

- Select the Enabled checkbox to enable Backup.
- Backup cannot run as daemon.
- The Database pool should be set to callrec, as this is the default. Note that before version 8.1.520. maintenance had its own pool.
- Ensure that there is a valid email address and set a subject for the email. If these fields are empty when Save configuration is selected, then the validation fails.
- Check Send success emails to be informed by email of successful archiving.
Check Send failure emails to be informed by email of any failures. - Use the default
/tmpTemporary directory. If the directory is changed then ensure that thecallrecuser has read and write permissions in the new directory. - Click Save configuration.
Creating a Backup Task
Navigate to Settings > Configuration > Maintenance > Backup
- Enter a unique task name for the new task. It is not possible to change a task name once it has been created.
- Click New. The form below appears:

- Select the Enable this task checkbox to enable the task.
- Select an Interval period or enter a custom interval period.
- Only the first 6 characters of the prefix form the file name.
- Set the Archive max size (MB). Default value 650 MB.
- To archive .pcap files, select this box, the default is to archive MP3 files.
- Select the media type to exclude.
- Exclude RECD excludes raw image files.
- To delete files as they are archived select Delete archived files.
Test selection validity, click Save configuration.
Ensure tools are active in /etc/callrec/callrec.conf.
Starting the Backup Tool Manually One-shot
One shot run:
Use an SSH client. Log in as admin. Enter su - to log in as the root user. Enter the password, the default is zoomcallrec.
Enter the following command:
/opt/callrec/bin/backup
Starting the Backup Tool Manually Continually Using Cron
In the Linux console, enter the command:
/opt/callrec/bin/backup start
Note that the Archive tool running in Cron (non-daemon mode) is most commonly used as backup and does not mark archived files in db.
Viewing Results
Note that /home/admin is default path but can be changed.
Linux
In /home/admin there is a file called backup* with a .zip extension, an associated file size, and date containing the html, xml, and media files.
GUI
There is nothing reflected in GUI: backing up files does not affect the database. When a call is archived (and/or backed up) and deleted from the main database, the call must be restored in order to be able to listen to it again.