
In the example in the figure, a pie widget is selected from the list in Add Widget.
- Click
the settings button to configure the widget. - The Pie-Configuration dialog box appears. In the Pie-Configuration dialog box:

- Type a Refresh (minutes): rate in minutes. This dictates how often the data is refreshed for the widget. Set the value to more than 5 minutes to avoid browser performance issues with multiple widgets refreshing together.
- Select a Period: from which the data is collected, from the Period: drop-down. Choose from:
Yesterday, Current Week, Last Week, Current Month, Last Month, Current Quarter, First Quarter, Second Quarter, Third Quarter, Fourth Quarter, Current Year, Last Year. - Type a Description: for the widget.
- Select a Questionnaire: from the drop-down list. If a Description: is not provided for a widget during configuration, Quality Manager displays setting information in the title bar of the widget instead.
- The threshold values can be modified if required. Select a target agent Group:. Use the checkbox to Select All/None of the groups and use CTRL, for Windows, or CMD, for Mac, while selecting to add or remove groups from your selection.
- The questionnaire provides the default Good Threshold:, Bad Threshold:, and Min-Max Value: range.
- Click Save to apply the settings and display the widget.