Editing Recording Rules
Navigate to Recording rules.
Users must have sufficient access rights in order to change recording rules. Do not change recording rules without considering the effect on the performance of the system.
- In the Recording rules tab, navigate to a group that has a recording rule.
- Click Edit. The Edit the recording rule form displays.
- Edit the rule as required. Click Save.
- Click Apply changes.
The changes to the recording rule apply immediately.
Turn a recording rule on and off with the Active checkbox that is only visible in the Edit the recording role form.
Deleting Recording Rules
Navigate to Recording rules.
Users must have the rights to delete recording rules in order to carry this out. Do not delete recording rules without considering the effect on the performance of the system.
In the Recording rules tab, navigate to a group that has a recording rule.
- Click Delete.
- Click Apply changes.
The recording rule is deleted and calls within the deleted recording rule are no longer recorded, unless a new recording rule is created.
Click Edit and select the Active checkbox to activate a rule.