Go to Recorded calls > Search.
Call Recording is able to distinguish call patterns and determine which recordings belong to a type of call, such as a conference call between three different callers. The types of calls that the user can search for include the following:
- All
- Normal
- Conference
To search for calls by their type:
- Select the Type of call from the drop-down list.
- Click Search.
Only recorded calls of the type selected display in the Recorded calls list.
To return to displaying all recorded calls, click Disable Filter.