The user can cancel a call restoration before it is complete.

  1. Open the Restored calls tab.
  2. Identify calls to be canceled by selecting their checkboxes.
  3. Click Cancel restoration.
  4. Click OK to confirm the cancellation.

The call restoration process for these calls is canceled and the calls are not available for playback unless they are restored again.The status icons may require some time to reset, depending on the system configuration.