Log in as call center manager (ccmanager) in order to set up Quality Manager.
Log out of the application and refresh the page (click F5 or equivalent in the browser).

Log in as  with the default password .

When logging in for the first time, a password change is required. The default password  can never be used again.

New passwords must have:
- at least 8 characters
- with at least one character a number (0-9)
- at least one character a lowercase letter (a-z) 
- one character an upper case letter (A-Z)

After two incorrect passwords, Quality Manager displays: "Warning: The next incorrect entry will lead to the account being locked." After the third attempt with the wrong password Quality Manager blocks the account for a configurable period and displays:"Please contact your administrator to unblock your account".