Genesys Quality Management Suite 8.1.520
Genesys Quality Management Suite 8.1.520
Call Recording and Screen Capture Guide
Call and Screen Recording User Guide
Genesys Quality Management Suite 8.1.520 : Changing the Language, Time Zone, and Column Settings
This chapter describes how to change the settings in the user interface.
Changing Languages
Changing Time Zones
Changing Which Columns Display in the Recorded Calls Tab