If some tenants do not require recording then select to only record specific listed tenants. To do so, select the Only connect to tenants listed below checkbox. If there is only one tenant then do not select the Only connect to tenants listed below checkbox.
- Navigate to Settings > Protocol Drivers > Genesys Driver.

At the bottom of the page, provide a list of tenants to be recorded.
Navigate to Settings > Configuration > Protocol Drivers > Genesys Driver. Scroll down.

For each tenant choose whether to:
- Use the default the configuration options by selecting Reuse Defaults.
Configure each tenant separately by selecting Override Defaults. - If the default configuration is reused, the default configuration must include settings that cover all DNs to be recorded for all tenants. Click New to provide space for the next Tenant Name.