Navigate to: Recorded calls > Search.

To search for Daily hours:

To display calls that were recorded during a standard daily time range, such as calls between 8 am and 10 am, use Daily hours to find the recorded calls.

Note: Use the time format HH:MM:SS AM/PM.

  1. Type the Daily hours from starting time.
  2. Type the Daily hours to ending time.
  3. Click Search.

Only recorded calls that are within the Daily hours range selected display in the Recorded calls list.

Check the fields below the calendars to ensure that the selection criteria have been registered correctly. Call Recording reads the fields below the calendars for the selected date and time ranges, and not the calendars themselves.

To return to displaying all recorded calls, click Disable Filter.