The Time Zone setting affects all dates and times that display in the Call Recording Web UI when logged in with a user profile. The only exceptions are dates and times used for Recording rules, that are always set to the server time.

To change the default Call Recording Web UI time zone for a user profile:

Navigate to Settings > Configuration > User Setup > Personal Setup.

 

  1. Select the desired time zone from the User Time Zone drop-down list.
  2. Click Save configuration.

Click on another tab in Call Recording to refresh the web page, or click Refresh in the web browser.