
Add users in the User Manager by clicking Add or edit users by selecting the user and clicking Edit.
- If the user type being created or modified is not 'agent', the Add or Edit User dialog box expands to show the group assignment.
- Group assignment allows the user to be recognized as an evaluator for one or more groups in Quality Manager (those shown in the right panel named Groups Assigned to Supervisor).
To assign a group to the current user, select a group within the Groups panel and click Add.
Add All allows all available groups to be assigned in one operation.
Remove All removes all group assignments.
To remove a single group assignment, select an assigned group in the right panel and click Remove. - Click Delegation to enable another evaluator evaluate the groups and agents for pre-defined period (for example, during an evaluator's vacation).
- Click Save to update the user profile, or Cancel to exit the profile editor dialog without saving changes.