Navigate to: Recorded calls > Search.

All calls are identified by their date, time, and duration. Call Recording uses standard calendar controls to enable the user to identify their own time ranges.The user can also use pre-configured time ranges, or search during hourly ranges.

To search for pre-configured time ranges:

  1. Select a pre-configured range from the From: drop-down list or the To: drop-down list.
  2. Click Search.

Only recorded calls from the time range selected display in the Recorded calls list. Check the fields below the calendars to ensure that the selection criteria have been registered correctly. Call Recording reads the fields below the calendars, not the calendars themselves.

To return to displaying all recorded calls, click Disable Filter.