Example of the Resume Request
The following example shows a request to resume recording on phone number 5507 using the <ipAddress> parameter to identify which call to resume. Instead of the <ipAddress> parameter it is possible to use <agentId> or <extDataKey> and <extDataValue> or <phone>.
When resuming recording be specific to ensure that only the required call is paused. Do not use values that may refer to multiple calls.
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ws="http://ws.api.core.callrec.zoom.cz/"> <soapenv:Header/> <soapenv:Body> <arg0> <ipAddress>155.155.155.07</ipAddress> </arg0> </soapenv:Body></soapenv:Envelope> |
Example of Resume Request Response
<soap:Body> <return> <result>SuccessResponse</result>XMLSchema-instance"> <coupleIdentification>1</coupleIdentification> <serverName>core</serverName> </successfullyProcessed> </return> </soap:Body></soap:Envelope> |
A failure would contain the line <result>Failure</result>.
Where the call is recorded by multiple cores then if only one core replies then the result can be <result>PartialSuccess</result>.