Genesys Quality Management Suite 8.1.520 : Adding a Question

- Select the question group.
- Click Add Question to add a new question.
- Type a question name. This is the text that the user sees. Do not name a question the same as the question group name, because the results for that question can not be included in excel reports based on the evaluation containing them.
- Type a description if required. The user can see this extra information in a tool tip when they point the mouse at the question in the Questionnaire.
- Type a question weight for this group if required. If a percentage or grading score system is being used, enter the percentage weight value that the question has in this question group.
- Click Save below the description field to add this question to the current group.