Genesys Quality Management Suite 8.1.520
Genesys Quality Management Suite 8.1.520
Call Recording and Screen Capture Guide
Call and Screen Recording Admin Guide
Genesys Quality Management Suite 8.1.520 : Configuration of Call Recording Components
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This chapter describes advanced configuration of Call Recording components
Configuring Call Recording Core
Configuring Protocol Adapters and Protocol Drivers
Configuring Recorders
Configuring Decoders
Configuring the Web UI
Configuring Genesys IM
Configuring CUCM Prerecording
Configuring Key Manager
Configuring Call Recording API Web