Genesys Quality Management Suite 8.1.520 : Planning Hardware Requirements

This guide will help to evaluate hardware requirements for your Genesys Quality Management Suite solution. As a main factor for scaling your hardware we take count of concurrent calls to be recorded by the system. By concurrent calls we mean the maximum number of calls that your server will ever record at the same time. The second leading factor is Genesys Quality Management Suite products that you're planning to have on the server(s).