Auditing a Topic

As SpeechMiner processes calls, you may want to check how well the the terms it contains represent the intent of the Topic and how accurately SMART identifies the terms in calls. You can use this information to fine-tune the terms in the Topic. You can do this in two ways:

 


See also

Running the Topic Analysis - Audits Report
Viewing Term Statistics

Creating an Effective Topic
Overview of the Topic-Manager Interface
Defining a New Topic
Modifying a Topic
Managing Secured Topics
Deleting Topics