Configuring Speaker-Type Elements
A Speaker-Type element specifies that a speaker of a particular type must have taken part (or must not have taken part) in a call in order for the call to be assigned to the Category. This information is gathered by the recording system and passed on to SpeechMiner along with the call data. The exact type of information available depends on the recording system that is employed in your company.
Some recording systems also indicate the times in the call when each speaker was heard. In these cases, you can also specify the times in the call when the type of speaker must have taken part in the call in order for the call to meet the condition. For example, you could specify that a supervisor must have taken part in the last 120 seconds of the call.
When you add a Speaker-Type element to an expression (see Inserting Elements into an Expression), the fields required to select and configure the element are added to the right panel below the Type field. You can use these fields to select the Speaker-Type and specify its timing constraints.
To add a Speaker-Type element:

| Setting | Description |
|
From |
Define the earliest position in the call audio at which the speaker may be found, in seconds, and then select one of the following types of reference points:
|
| To | Define the latest position in the call audio at which the speaker may be found, in seconds, and then select one of the types of reference points explained above. |
See also