&


- 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60





7,6
7.6 1 2


agent 1 2
alt 1 2 3
application
asap


b
bcc


cc
chat
contact 1 2 3 4 5
cti 1 2 3 4 5
ctrl 1 2 3 4 5


d
delete
desktop 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93
directory
dn 1 2 3
doc
dtfm 1 2 3 4 5


e
easy
esc 1 2 3
escape
estimated 1 2 3
event
ewt 1 2 3 4
expert 1 2 3 4 5 6 7 8 9 10 11 12
explorer


f1
firefox
fw


g
gdesktop
genesys 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91
gif


h
host
html
http


im
interactive 1 2
internet
ivr 1 2 3 4 5 6 7


jsp


k


l
logon


m
mcr
media
microsoft
mms 1 2 3 4 5 6 7
mozilla
multimedia


n 1 2
network 1 2 3 4
newcall
number


ocs 1 2
outbound 1 2 3


p
pbx 1 2
play
port
predictive 1 2
preview 1 2 3 4
progressive 1 2
pull 1 2
push 1 2 3 4


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