| Field Type | Description |
| Agent | A field containing a login ID of the last agent who handled an outbound call associated with this record. |
| ANI | A field containing an Automatic Number Identification. |
| Application | A field containing a Genesys application. An Application is: any of the executable programs that are installed and configured during a Framework installation, and which has a particular function within Framework. Examples: Configuration Server, Solution Control Server (SCS), Message Server, Local Control Agent (LCA). |
| Call Time | A field containing the time of the actual dialing attempt. |
| Campaign | A field containing the campaign with which this record is associated. |
| Chain | A field containing the special ID of records that should be linked in a chain. Each record that is associated with one customer account, for example, has the same chain ID. |
| Contact Info | A field containing a destination telephone number. |
| Contact Info Type | A field containing the type of telephone number, such as home or work. |
| Country Code | A field containing the country code. |
| Dialing Result | A field containing the result of a dialed call. |
| E-mail Subject | A field containing the text in the subject line of an e-mail interaction. |
| E-mail Template ID | A field containing the template ID of an email interaction. |
| From | A field containing the time a record is scheduled for dialing. |
| Group | A field containing the name of a configuration object that groups person objects. |
| Info Digits | A field containing the Information Indicator-Digits, which indicate the originating line type of the caller. |
| LATA | A field containing the number of the Local Access and Transport Area. |
| Media Reference | A field containing the Configuration Server API reference to media body to be sent in case of treatment. |
| NPA | A field containing the number of the Numbering Plan Area. |
| NPA-NXX | A field containing the number of the Numbering Plan Area with an identifier of the specific telephone company central office serving that number. |
| Number in Chain | A field containing the priority assigned to a given record in the chain. The smallest number is processed first. |
| Number of Attempts | A field containing the number of attempts. (It does not include redialing attempts in the event of errors.) |
| Record ID | A field containing the unique ID number for the current record. |
| Record Status | A field containing the status of the record. |
| Record Type | A field containing the type of record. |
| Scheduled Time | A field containing the time of a scheduled personal callback or a rescheduled call (from a treatment). |
| State Code | A field containing State or International code, for example, a U.S. or Canadian postal code such as CA for California. |
| Switch ID | A field containing a configuration database object that represents a physical or virtual switch. |
| Time Zone | A field containing the time zone offset of the record. |
| To | A field containing the time the dialing attempts should conclude. |
| Treatments History | A field containing the record of treatments that have been applied to a customer. |
| User-Defined Field | A user-defined field. |